30 Maine Ford Dealers

The sales department at Casco Bay Ford makes the - GNGFam

The sales department at Casco Bay Ford makes the experience fun and pressure free. They all get along and banter with not just themselves but their customers as well. We laughed so much that we forgot we were buying a $40,000 car. Rob even bought us coffees and our kids apple juice at the gas station when he filled up the gas tank! Rob was so good with us having our young children there and making sure he worked efficiently so the kids didn’t burn out spending unnecessary amounts of time there.

Jeff was excellent to work with, he made the process - debmonck

Jeff was excellent to work with, he made the process easy. The service department is also very helpful which is one of the major reasons I choose Wiscasset Ford.

What I didn't like was on the points inspection they said - JEEPYAMAHASTEVE

What I didn't like was on the points inspection they said I needed an air filter but didn't tell me. I then had to wait 2 weeks for an appointment to put it in. I was very unhappy. I had the Lincoln Points to replace it.

Our second vehicle purchase at Yankee Ford. - hklenowski2

Our second vehicle purchase at Yankee Ford. The employees were friendly and easy to work with.

The BEST to work with! - Kyle.labrecque

The BEST to work with! HIGHLY recommend her m for all your new and used car needs!

I drove all the way up from Long Island to do business - jdposillico

I drove all the way up from Long Island to do business with Farmington Ford and couldn’t be happier that I did….. Jayson And Eric are not only good at what they do….. there the best in my opinion…. Honest, fair dealing and concerned with taking good care of their customer.

Griffeth ford was great ! - Searayboats29

Griffeth ford was great ! mark was professional and did a great job getting us into our new truck . I would definitely recommend this dealership and see mark for a pleasant experience 5 star for me

Conner, Joe and Hank go above and beyond to get you the - kmrdavis3972

Conner, Joe and Hank go above and beyond to get you the car you really want at a price you can afford.

Great customer service! - cowgirlboots

Great customer service! Start to finish! Sam was Awesome! So was all the others at Arundel Ford.

Worst experience of my Life. - MARLEY

Worst experience of my Life. I am mentally disabled and they took my car. I ended up with a 13,000 dollar loan for a subaru with 14800.00 miles on it. They stole m y car . They pressured me to buy it in every way. At 63, and on a fixed income.... this has changed my whole Life. Don t go here. Seth, Ethan , Shawn and Allan work as a team to get you to buy. I m still crying over my experience here.

Terrible service experience due to faulty - navid

Terrible service experience due to faulty factory-installed tires (Pirelli Scorpion MS), slow communication, and weeks without resolution. If I could rate the sales and service departments separately, I would. While Dexter in sales deserves credit for stepping in and advocating for me, the service department has been deeply disappointing, disorganized and slow with poor communication. ⸻ Timeline: July 3, 2025: I dropped off my 2025 santa fe hybrid calligraphy due to a vibration that started after my 7500 mile service. I Drive ~1300 miles per month. Called multiple times to be able to drop off my vehicle as it seemed to be a l maintenance issue. Was initially told nothing was available until July 21. July 3–15: Vehicle at the dealership for 12 days. I was told that the Pirelli Scorpion MS tires were the likely cause (seems to be a common issue after finding other complaints online; durability/bulging/balancing/uneven wear). No loaner or rental was available/offered. I had to call for updates a couple of times. I knew it would take a little longer, but this was excessive. July 15: I picked up the car and the front left and back right tires were replaced. Odd that the replaced tires were not both on the rear given that’s the standard for 2 new tires. July 16: Vibration returned. I stopped driving it due to the frustration and concern for safety. July 21: Returned the vehicle monday at 8am with an appointment. Diagnostics were not completed by end of day. I requested a brand switch for the tires due to the known issues with Scorpion MS. July 22: 5 PM, still no update. I called for a status twice with no response. I had to email my sales rep out of desperation. July 23: Still no call from service, but Dexter from sales stepped up and advocated for me. Decision was made to switch to a different set of pirellis which would be covered, which was appreciated. July 24th: No contact or update about the tires. July 25th: Still no phone call/update. Haven’t been told if it’s ordered, or how long it will take. No apology for the delay. Dexter then emailed me and we had a professional conversation on the phone and he let me know the tires weren’t in yet. I explained my frustration that if service had just done their job on Monday, I would have my car back by now. ⸻ What should have been a simple tire swap and diagnostic has now dragged on for weeks. Despite my multiple good-faith efforts, the service dept consistently failed to meet basic standards of professionalism. This has easily been my worst service experience. If I had known this would be the level of support for a new vehicle, I likely would have stuck with Subaru instead as their reputation and my experience with them for customer service was miles ahead. Every single visit I was updated within 60-90 min. No problems getting a loaner. Dexter in sales showed initiative and care. He’s the reason I held off on a review. Unfortunately the service department continued to fail to communicate. If you’re looking to purchase a hyundai, both mike and dexter were great. Just make sure you don’t have the Scorpion MS, verde or AS plus 3 given similar issues online. However, if you’re hoping this can be your service center, then I advise you to stay clear. I was incredibly patient with them and this is what happened. It’s not worth the hassle and you can’t trust them. This is obviously a systemic department issue. The 4.7 stars i suspect is mostly based on their sales team and regular maintenance. A total of 16 days in the shop for faulty tires, no loaner and 3 weeks of being unable to drive my vehicle. What a gold standard. Also not the safest idea to replace faulty tires with faulty tires. Very nice of them as they should be well aware of scorpion issues by now. At this point I may face retaliation while they still have my vehicle, but other people should know how bad the service is as well as the scorpion tire issues. Red Flag when the sales team cares more than service.

We purchased our car from this dealership 3 years ago. - hhlyons

We purchased our car from this dealership 3 years ago. It was a previously owned vehicle. The salesperson was friendly and helpful, he made the sale process very easy.

I was very pleased with the purchase of my new car and my - Lynnsmith338

I was very pleased with the purchase of my new car and my appointment to add accessories. I will definitely recommend them

Professional and Friendly! - consumer34

We are very pleased with our recent purchase and enjoyed working with Mike. We live out of the area where there are many more dealer choices, however we will readily consider Pelletier Ford for our next vehicle.

Chris Connor and Craig Dyer were awesome in the service - Beth M

Chris Connor and Craig Dyer were awesome in the service department. Chris scheduled my appointment with me via email cuz that's easier with my work schedule. And Craig was very welcoming when I showed up for my appointment. He even went above and beyond to call me as soon as it was done as I was waiting for my vehicle. Thank you very much!! Been coming here for years and there's definitely a reason why. Great service. (Even the friendly ladies in the office)

Not enough room here to say what is needed but regardless - CLowery

Not enough room here to say what is needed but regardless The Fleet I run had a truck sitting there for almost 11 months, was told and documented on our side the truck was getting a short block with heads and in the end, all that was done was a rocker arm and pipe reattached, over 10 months to do this job. Unacceptable in time wise, almost zero follow ups but maybe one or two calls. When parts were back ordered they did not call to tell, I had to call in to find that out. Per the paperwork there was no short block/heads in story or billed on paperwork for this that was told to us we were getting replaced and they were waiting on parts for months due to backorder from ford. The worst of this all is being lied too. I manage a fleet of over 600 Ford trucks ranging from 150's to 750's and worked at 3 ford dealers in my 26 years in automotive, heavy duty and have NEVER experienced this kind of customer service ever.

Great people and great customer service they care about - JPF

Great people and great customer service they care about me and my car btw it was a recall thank you

Transmission - Dj

2013 focus with the transmission shutter. This is a continuous problem and is a Problem with all is these cars Now it's acting up again same problem Now because I'm 12 days out of warranty Ford will not honor these defective and well Established problem stay away from ford focus And fusion pure junk! These cars are complete Lemons and ford knows and refuses to buy it Back.. Varney ford has the worst customer service j have ever seen .