Courteous and No High Pressure Tactics - dkrn59
Thanks to the kind approach and information Ron Askew was able to provide to me, I purchased on the spot. He went hunting to find the car I wanted, showing me lots of options, and ensuring transparency on costs and features. And no games when it came to pricing. It was a quick and easy negotiation. In addition, he and Mikhail went out of their way to drive the car to my home for delivery that night since I could not get back to pick it up until the morning. Both happy to make the trip so I'd get my car immediately. Mikhail also a delight. Smart and accommodating when it came to educating me on the car. And of course, eager to help not just now but anytime in future. Highly recommend. Finance process as easy as it can get too.
Top Reviewed Specialists At This Dealership
Senior Client Advisor
The Northwest BMW Team Makes Holiday Miracles - derrickhardy
I am thankful to have worked with Mr. Greg Faustin and Ms. Teah Wedlock on a new 3 Series purchase. Both of these sales professionals were committed to my needs, clearly communicated the steps of the process and treated me with care. Happy Holidays to Greg & Teah. Thank you for your outstanding service!
BMW Client Advisor
BMW Preowned Manager
Left Rear Tire Leak. - Cranberry
My car was due for its routine maintenance scheduled on 12/01/18. At the time of visit I requested for them to check the left rear tire for a slow leak due to low tire pressure on the dash board of my car. After visit I noticed on dash board air pressure was balanced on all tires. The next morning I noticed the same tire pressure lower than the other ones. It got worst after couple of days then warning signal came on dash board. I reported it when I received a call to do a survey on 12/04/18 when he asked me did I have superb service. I then received another call from Catonsville BMW to bring my car in on 12/05/18. Keon helped me through this inconvenience and was able to get my tire changed due to a nail puncture after an inspection. I can say that Keon did an amazing job and went above and beyond to get this problem resolved. Now that was superb service.
Excellent experience with Kevin - jupiterbmw
Purchased my first BMW & Kevin Soltwedel made the experience very easy. Great job listening to what I was looking for and not pushing anything I didn't need or want. I'd absolutely recommend BMW of Rockville & Kevin Soltwedel as your go to for new & used cars.
Executive Client Advisor
Outstanding Customer Service! - Stacy1970
I was fortunate enough to have Bryon Stack as my Sales person. Bryon was very knowledgeable of the inventory on site. After a brief description of what I was looking for, he provided me with the prefect car. No pressure sales and he made the purchasing of the vehicle so easy. I would definitely recommend Byron if you are looking to browse or purchase a car.
Confident in our purchase ! - Debbie
We recently purchased a 2017 Honda from Jason Ruzek at The Bel Air BMW dealership. Our family has purchased several cars new and used through Jason over the years. We have confidence in him to help us make the best choice for our particular needs. His friendly disposition and professionalism makes this a pleasant experience every time.
Passport BMW is Awesome! - AngelicatheRealtor
I recently purchased a certified pre-owned BMW. The experience was great, from the excellent customer service to the delivery of the vehicle. I highly recommend them. The pricing was very and comparable to the market. My salespeople made sure I had every feature that I wanted in the car. And the service was outstanding.
Excellent Service - Car girl
I have used BMW of Annapolis for the past 8yrs and I am never disappointed. Service Agent, Jane King, is courteous, kind, and professional. They provide excellent service and do it with a smile. I would recommend anyone needing service on their BMW to use this dealership.
BMW of Silver Spring
Finance & Leasing/ Business Manager
BMW of Rockville
BMW of Towson