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I am quite pleased with Mercedes -Benz of Princeton. I... - Traveler
I am quite pleased with Mercedes -Benz of Princeton. I have been a customer for twenty plus years. I am quite pleased with my service person.
Top Reviewed Service Specialists At This Dealership
This is the best dealership in the country and the only... - wiz1000d
This is the best dealership in the country and the only one I use. Tom Cola in sales, and Shawn in service are always at the top of their game. I wouldn’t go anywhere else. I’d give them 10 stars if it was available.
The service at this dealership is always exceptional. A... - dmlowe
The service at this dealership is always exceptional. A shout out to Mary Sabine. I have had 3 cars purchased. Jack Coffey is the best.
Always Frank exceeded expectations excellent demeanor... - Cristian Iancu
Always Frank exceeded expectations excellent demeanor friendly and attentive When car ready I was notified the way I like by text when arrived car was upfront One more memorable experience Thanks Frank
Assistant Service Manager
I would definitely recommend Dennis Opperman as a service... - Richard Hoynes
I would definitely recommend Dennis Opperman as a service advisor. He is customer focused, respectful, responsive, and very nice to deal with. I own 2 Mercedes, a 2001 SL500 and a 2014 SL550. I did not buy either car at Contemporary. The service was so good that when I bought the 2014 SL550, I went to Contemporary to buy the extended warranty. Surprisingly, the Mercedes extended Warranty did not cover my massage seats. Not sure why that was, but Dennis Warrantied the parts. He is always a pleasure to deal with. I drive an hour to have my cars sericed, even though there is a dealer closer to me.
Very good service, work completed very timely and the... - LIEBMAN22
Very good service, work completed very timely and the service department provided a complimentary vehicle while our car was being serviced. Great service department and Mark Bauers was terrific!
Jamie Rogers is customer focused he explains what “needs”... - Ptwadvisors
Jamie Rogers is customer focused he explains what “needs” to be done. He helped me understand what was wrong and needed to be addressed. The reason I continue to go to Mercedes Benz of Union is Jamie Rogers.
I have been dealing with Mercedes of Cherry Hill for 10... - chickn54c
I have been dealing with Mercedes of Cherry Hill for 10 years. The dealership itself is always clean and all the personal are friendly, courteous and always helpful. Just bringing your car in for service is a 5 star experience. You will receive valet service, and your car is returned washed and ready to go.
Melissa Lee is an excellent professional who I always... - Tabbiyah6
Melissa Lee is an excellent professional who I always work with when I come to dealership. She does an outstanding job. I recommend her immensely.
I have owned 7 Mercedes eclass,lucky me from 4 different... - Richie828
I have owned 7 Mercedes eclass,lucky me from 4 different dealers.Caldwell Mercedes service is in an entirely different league of service.Corteous,professional,and knowledgeable,they are in a different league.pleasure to deal with George and his crew
Excellent professional overall service, prompt scheduling... - smikulski
Excellent professional overall service, prompt scheduling of appointments, comprehensive review of potential problems and estimated of expected time and costs of fixing them. Recommended further Maintenance based on current assessment of the car.
Gregg and Guido helped me buy my C300 4Matic Cabriolet... - dlawt
Gregg and Guido helped me buy my C300 4Matic Cabriolet and I truly appreciate the time they spent with me. They answered all of my questions and were very kind. I would definitely work with them again!
Recently I had the pleasure meeting Scott in service. He... - Steve R
Recently I had the pleasure meeting Scott in service. He was amazing & knowledgeable regarding my GLE350. It was refreshing to have an employee take so much pride & care with their customers. I will continue using Scott for all my service needs.
An absolutely awful experience. After being quoted what... - j878
An absolutely awful experience. After being quoted what the repairs would cost and the amount of time it would take to complete them, they went 3 weeks and $1,000 over what was quoted. After I picked the car up it still wasn't fixed. They tried to force the wrong wiring in the repaired rear door causing the window not to work and the car unable to lock. The wheels were left not properly aligned causing the car to shake at speeds over 50mph. I ended up spending over another $1,000 at a place that actually knows what they are doing.
While the car was there over 10 calls were left unreturned. You're better off taking your car literally any where else.
Great people, horrible experience though. After... - JustAnotherBadExperience
Great people, horrible experience though.
After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly.
At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience.
But it gets better..
After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.
Mercedes-Benz of Princeton
In New Jersey
Express Service Advisor
Benzel-Busch Motor Car
Mercedes-Benz of Atlantic City