104 New York Volkswagen Service Centers

As always, the service staff at Legend VW exceeded my - keegan57

As always, the service staff at Legend VW exceeded my expectations! Working with Heather and Chris was a pleasure and they ensured my service experience was top notch!

Tina and the Service team really saved me this week. - justinciotti

Tina and the Service team really saved me this week. I did not have an appointment and they squeezed me in. Got me back on the road. I will continue to drive to ROME for Service even with the Volkswagon right around the corner for me in new Hartford. Thanks again.

Everyone at the dealership was very friendly and - beverlypatrick

Everyone at the dealership was very friendly and accommodating. My vehicle looked wonderful when I picked it up.

Very courtesy they explain what they do to my car they - ASH110

Very courtesy they explain what they do to my car they kept me informed great

Another seamless service! - Tara Doughty

Another seamless service! The service team and technicians are the best. Always a smile and a good laugh with each visit.

Flo was very nice and knowledgeable. - fireman 5

Flo was very nice and knowledgeable. She helped me through situation with the vehicle that i did not purchase from them. I will definitely go back, just because of the way that she did not speak indirectly and was very respectful

I had a fantastic experience working with Pablo at - Gvalela1231

I had a fantastic experience working with Pablo at Volkswagen. From the moment I walked in, he was friendly, knowledgeable, and genuinely listened to what I was looking for. Pablo made the car-buying process smooth and stress-free, answering all my questions with patience and professionalism! I never felt pressured, which I really appreciated. Pablo went above and beyond to make sure I was comfortable and confident in my decision. I highly recommend Pablo to anyone looking for a new or used car—absolutely top-notch service!

We traveled to the area from Maine for Christmas with - BivalveGal

We traveled to the area from Maine for Christmas with family. It was quite cold - single diigits or low teens in the morning, Remote start wouldn;t work and I got a low coolant message when I started it when the temp was below 12F Called Romeo and was told to stop by for them to check it and top it off. I didn't have an appointment so we had to wait a little, but they checked it out and topped off the coolant at no charge, Everyone was friendly and helpful, AND they have excellent coffee and snacks. They save me a lot of anxiety, and I am very grateful for the service. Nice to run into a dealer that has old-style values and treats even new (and not lucrative) customers so well, Thank you

Everyone that I have dealt with in service had always - rkrios031

Everyone that I have dealt with in service had always been great friendly and professional

My visit to Bayside VW Service Center on December 19th - Milimir

My visit to Bayside VW Service Center on December 19th went very smoothly from the start to the finish. Service Advisor Giuseppe Coppola was very courteous and helpful. He texted and called to keep me up to date, they sent video to share information about the process, provided car service to take me home after I left my car in the Service Center and the next day again to get me to the Service Center when my car was ready. Being loyal to Volkswagen for more than 40 years made my experience even more enjoyable.

This is my 4th vehicle I bought from East Hills all - Brendan

This is my 4th vehicle I bought from East Hills all because of the great service department. I live in Nassau Country and drive an hour each way to Sayville just to get my car serviced. Bill and his staff are knowledgeable, friendly, courteous. If it were not for their service department I would would not have bought my 2nd, 3rd and 4th vehicle from them. Keep up the great work!!

Have had some warranty work done recently on a new 2024 - sreynold1

Have had some warranty work done recently on a new 2024 Tiguan on a few areas of exterior that was transport to dealership damage. A few scratches and some window trim replacement. Joe was great about resolving these things with no hesitation to resolve. The communication and work completed all went very well. Joe is very customer oriented and his service advisor team along with the on site detail shop follows his lead on this approach. Not my first newly purchased VW but first from Ide. I would purchase my next VW at Ide.

Confident and professional service. - Intpar

Confident and professional service. Nice attention to detail, quality work. Thanks a lot! Certainly will be back!

This review is for your service department. - Evie

This review is for your service department. Ryan O'Flaherty is a superb service agent. I recently got my 2016 golfsportswagon waterpump replaced and he called my extended warranty provider and explained everything that was being done to the car and how it was covered. This may seem silly but after going to mid hudson volkswagen and having the service person refuse to call and xx me about what my problem was I am glad I drove 40 min out of my way to Compass. Thank you again Ryan and I be back for my oil change.

Great job by Jose Velasquez in the Service Department - frankiejo_63

Great job by Jose Velasquez in the Service Department replacing my water pump, coolant flush and oil change. My water pump had died, and I called up VW Serice and Jose confirmed that it was under warranty. I had it towed, and Jose took it into the garage. Completed the task in 1 day. Every service he offered he was quick with the price. A very caring employee

Matt Murray was extremely helpful in helping me getting - Taha Waseem

Matt Murray was extremely helpful in helping me getting my car fixed. I highly recommend this service center. Will be going back to Matt if any other issues arise.

Amber was very helpful and pleasant. - Tom

Amber was very helpful and pleasant. The wait time was reasonable. The video was very helpful.

Timely and professional staff and service. - rkitson35

Timely and professional staff and service. Kept me informed of avtivities throughout the service visit.

Never had a problem. - dalpinoa

Never had a problem. Great service! Staff very pleasant to deal with. Highly recommend prestige

Very helpful, quick and painless procedure. - Ptbrunetti

Very helpful, quick and painless procedure. Answered all my questions thoroughly. Charles in particular was a big help. Fix the coffee machine and it would be absolutely perfect.

The Service you receive here is honest and professional, - ladyblvd2

The Service you receive here is honest and professional, closed but will return can't wait. They don't over price the work to be done on your vehicle.

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

Recommended unecessary service - loveaudi

Be very careful with their service department. They were quick to recommend unecessary services in addition to the initial problem. In the end they were unable to correct the initial problem and simply said that the engine needed to be replaced. Shows me that they are more concerned about generating revenue that helping the customer. Find yourself an good independent garage!

2015 Passat SEL service - Rohan B

My 2015 VW Passat SEL has 16,870 miles, in January 2018 I took the car in for service and Jerry Suarez assisted me. I returned again in April 2018 and was again assisted by Jerry Suarez. On both visits I am very satisfied with the work done and the manner which Jerry delivered the service. He kept me informed while waiting and just made the overall service experience above an beyond what I have received in the pass. I must say that I took my 2015 VM Passat to the other location where Jerry worked and I had the same satisfied experience. Kodos to Jerry for a consistent great service! Have a blessed day!