28 North Carolina Mercedes-Benz Service Centers

I had the pleasure of bring my Mercedes GL350 to the Cary - Myra Jones

I had the pleasure of bring my Mercedes GL350 to the Cary location. I must say Mr. George Glod, Service Advisor, has given me a exceptional experience, He’s has amazing customer service skills, very pleasant and the phone, always follows though with what he say he’s going to will do. My husband and I have been overseas in the War in Iraq, which is always mission first, well George would be a wonderful battle buddy. 😇🙏🏾 I give George and this location 5 stars. I have never been so appreciated and taken care of. Thanks again. God bless you. 🙏🏾

My name is Gerry Cameron, I carried my 2011 Mercedes benz - Gerry Cameron

My name is Gerry Cameron, I carried my 2011 Mercedes benz convertible E 550 in for a vibration 📳 that was very uncomfortable to drive. The service team was very perfessional in helping me to relax while they figure out what was going on and delivered results that has me singing prayes to God for trusting these guys to get it right!!! Thanks to the whole team at Leigh Mercedes dealership, Gerry!!!!

What an amazing experience I had today with Nate. - Clt3000

What an amazing experience I had today with Nate. Nate was kind and patient in helping with my service. They fixed my vehicle correctly the first time, returned it with a wash. They also figured out options on how to save me money. Great dealership!

Cam was a great help during my visit. - heypeeka

Cam was a great help during my visit. Great service all around, everyone was great.

They always make sure that I'm taken care, in a timely - gwen

They always make sure that I'm taken care, in a timely manner. They keep me informed.

I have nothing but great things to say about my - Sheree W.

I have nothing but great things to say about my experience at Mercedes-Benz Northlake. I came in when lights on my car came on. Kelley was there and she really wanted to help…maybe because I looked as if I was about to completely fall apart. I was having a bad day. Kelley really felt she needed to help get me through that moment. From then, she walked me through everything and within a week’s time, my car was fixed. If I ever have any issues with my car, I will be sure to call Kelley first.

David Rodriguez was nothing short of a great sales person - John.Ford.sc

David Rodriguez was nothing short of a great sales person and representative of this dealership. Professional and gave us space to make our decision. He earned our business and made himself a repeat customer for the future.

My new C-300 - Monegrojon4895

I came to buy a Mercedes Benz I worked with Diana Rollins she was awesome!! I got the car I wanted and at a payment I could afford. Ronny helped me get my first car loan! I will tell all my friends to go to AutoExpo if they want a car and ask for Diana!

Well called for an estimate for a rather simple job for a - douglasgalinat

Well called for an estimate for a rather simple job for a B level tech and Pete the adviser could not give me a quoted wanted to keep calling with dumb questions that were answered Mutiple times. So we have an AMG C63 that needs head gaskets. Why you ask!!! Because they are leaking oil. Simple job that is all I wanted done just do the job quote the job. Warranty pays 10.6 hrs. of labor and every book that Pete said didn't matter because that's not how it is quoted pays is 14.6. Alldata and motor and Mitchell one. You know the ones that every shop uses in America. They still have not quoted the job but seem very incompetent. Not to mention I still don't have the quote and Pete kept trying to tell me the special tools cost the customer money for them using them. Sorry sir that's not how that works that's cost of business Benz ships them to every dealer to be used to do the job if all your customers are paying for the tools you have to have to do your job, then Houston, we have a problem. Thats, mean you have been ripping people off the entire time. Cost of this job should be between 4500 and 5500 to do maybe 6000 if you run into something weird. So, people don't let them pull this crap on you know your rights as a consumer.

I had work done to my dodge magnum Rt. The front fender... - msburns

I had work done to my dodge magnum Rt. The front fender was replace along with some other work. Paint matched perfectly and no over spray. These guys were always there when I called and tried to help me regardless of who had my paperwork. Teamwork, dedication and top customer service is a gift and Crown Auto Paint and Body exemplifies each one. Thanks for you commitment to excellence.

Fixed up my inside door handles quick and replaced a... - matt.miller3

Fixed up my inside door handles quick and replaced a brake light that I could not get too. Also a friend of mine had a car wreak and now it looks like new. Great Job Guys. Matt Miller

Professional, courteous, efficient! The service Dept... - emann

Professional, courteous, efficient! The service Dept staff was on the ball! I got my oil changed and it was all good from start to finish!! Will definitely be back!

Class A-1 organization. - Mrlucky

I always have a great experience whenever I am there. This time was warranty work and wheel alignment. The waiting lounge is comfortable. Whenever somebody passes by they always ask how am I and can they do anything for you. The MB service manager explained what was happening and what was wrong and how they fixed it. The wheel alignment was off and the car did track better when driven on the highway. Very pleased with work performed.

Crisp and efficient. - Lambogirl77

I have always been pleased with both their service and parts department. I highly recommend them! They get things done quickly and they are very customer service oriented.

During a scheduled service late Summer I was informed - longhorn8359

During a scheduled service late Summer I was informed that I needed new brakes and rotors. I scheduled an appointment and was shortly informed that "somehow" not all the parts were available. I was ASSURED that the parts would be available in 3-4 days. I scheduled ANOTHER appointment in 10 days. Yesterday, I get to the dealership and after 20 minutes was ONCE again told that the parts weren't there. I'm NOT retired and have to take time off from work to get service done. Hence, my patients at the VA I work at were NOT seen. Why didn't anyone at the service department call me beforehand, twice, to let me know about the lack of parts???? I no longer have a trust or faith with this dealership and plan to take my vehicle elsewhere for service/repairs and any potential future purchases. Shame on you! Mercedes-Benz of Winston-Salem

Mr. Winters is reliable and honest. He made me feel like... - TinaLunt

Mr. Winters is reliable and honest. He made me feel like my collision repair needs were important to him. The experience and follow up were professional and quick. I would use this shop for future needs.