889 North Carolina Used Car Dealers

Chase was awesome and very knowledgeable we appreciate - Tstrickland72

Chase was awesome and very knowledgeable we appreciate him and this dealership. We love him

On January 9th, 2025, my fiancé and I visited Vann York - Mar.Patterson2018

On January 9th, 2025, my fiancé and I visited Vann York Toyota to purchase a vehicle after being involved in a car accident that damaged my previous car, which I had owned for seven years. We were informed about a 2014 Buick Encore that fit our credit and deposit requirements. Given our recent move to North Carolina and our busy work schedules, we desperately needed a reliable vehicle. We test-drove the car, and everything seemed fine until February 6th, when the heating and air conditioning system began to malfunction. I took the car in for repairs, and the issue was resolved without any problems. However, the same issue recurred on March 3rd, and although the repairs were supposedly made, I continued to experience problems. I contacted the management team and was advised to bring the car back in for further inspection. Upon doing so, I was informed that nothing was wrong with the vehicle, which left me feeling frustrated. Shortly thereafter, the car began to overheat, and I discovered a leak under the car that was not related to the air conditioning system. The coolant level was empty, and as I attempted to refill it, the leak persisted. My birthday fell on April 20th, and after working a 12-hour shift on April 19th, I picked up my fiancé and stopped at Walmart before heading home. As I pulled into my driveway, I heard a loud noise and saw smoke coming from the hood. I immediately pulled over and called the dealership the next day to schedule an appointment and arrange for the vehicle to be towed. I also spoke with the pre-owned manager, who suggested that I bring the car back in for further inspection. The diagnosis revealed that the over-water outlet had broken off, causing the vehicle to overheat. The part, made of plastic, had worn out due to age and mileage. Although I was initially informed that I would be responsible for the repairs, the dealership ultimately waived the cost, which I appreciated. However, they did attempt to charge me for a diagnostic test, which was eventually waived after multiple conversations with the management team. Furthermore, the dealership did not provide a loaner vehicle, despite my requests, given my work schedule. As a result, I incurred additional expenses using Uber and Lyft. I eventually received a loaner vehicle and was informed on April 25th that the repairs had been completed. However, upon picking up the vehicle, I noticed that the gas level was lower than when I had dropped it off, and the mileage had increased by 1,000 miles. The dealership had replaced the radiator, which I found surprising, given that the diagnostic test should have identified the issue. When I discussed my concerns with the pre-owned sales manager, Jeremiah, he acknowledged that such oversights can occur. I continued to experience issues with the vehicle, including difficulty accelerating, and scheduled another appointment. The representative I spoke with suggested that I take the vehicle to a Buick or GMC dealership, which I found unprofessional and confusing. I expressed my frustration and was told that there was nothing wrong with the vehicle. As of July 10th, the engine light has come on, indicating a code P1101, which is related to the mass airflow sensor. I am extremely dissatisfied with the service I have received from Vann York Toyota and feel that I have been sold a lemon. When I inquired about possible solutions, the pre-owned manager suggested that I continue to bring the vehicle in for repairs, citing the powertrain warranty. However, when I asked what he would do if he were in my position, he replied that he would continue to bring the vehicle in for repairs, which I found laughable. He eventually hung up on me, which I found to be very unprofessional.

They did nothing to investigate the obvious issues with - Jtmorgan0513

They did nothing to investigate the obvious issues with the trucks suspension. Issues that were brought up a week after purchase and I have been fighting diligently to resolve for 5 months now. They kept it a month and half and only drove it like 20 miles collectively just to be “unable to confirm”. Funny thing is anyone who drove it off the lot would have duplicated it when it bounced like a basketball leaving the lot. My truck has been in Service just about as long as I have driven it since purchase. I’ve been told by another Ford Dealer that I was screwed by these guys and advised by Ford corporate to seek legal action because they sold me a loaner and notated the car as new, directly lied to me about the length of warranty it came with and now refuse to fix any of the issues that shouldn’t be present on a 5 month old truck because it’s really a year and a half old with that much wear and tear even though it was supposedly “new” at the end of April. Is was overcharged for truck and then kicked in the face when all I had asked is to get what I paid for.

Jim Beamon was an amazing sales professional assisting me - janmcveigh

Jim Beamon was an amazing sales professional assisting me on the purchase of my new 2025 Range Rover. He showed all the qualities in a non pushy, honest and extremely knowledgeable of the car and features. The experience was one of the best I have experienced and will continue to provide positive recommendation when selecting a sales professional at Land Rover Raleigh. Nice Job Jim and Thank you.

Deacon Jones Ford dealership in Goldsboro is awesome to - jswaddell53

Deacon Jones Ford dealership in Goldsboro is awesome to purchase new vehicles from but equally awesome for the top-notch service. Chad in the service dept always takes care of whatever is going on with my vehicles. I can't say enough about Robby Braswell and his team.

The customer service was amazing! - walton_sj

The customer service was amazing! Very friendly and informative. We were from out of town, but made to feel right at home.

If I could give them 0 stars I would. - csmith0344

If I could give them 0 stars I would. Most unprofessional people I have ever dealt with. Brought our car in for a recall (car drove fine and no check engine light was on) they fixed the parts that were recalled and as soon as we left with it the check engine light came on. Called them and they told us to bring it back that same day. Once we get back to the dealership they tell us to bring it back the next day. Brought it back the following day and they said it was an exhaust leak. They patched up the exhaust. Keep in mind the exhaust wasn’t causing problems until they took it off to get to the parts they were fixing for the recall. Car sounded better and the check engine light was off when we picked it back up, drove off and the check engine light came on again. Brought the car back again and Now they are trying to say it’s the converter. None of the problems existed until they replaced the recall parts. Once they touched the car there has been nothing but problems and they won’t do anything about it. One of the times we called while the car was here the lady that answered was rude and hung up on us. David the manager over the service center said he went out of his way to patch up the exhaust. It shouldn’t be going out of your way to make sure the car leaves in the same condition as it was when we brought it in the first day. There is absolutely no reason for someone to take a car for the recall parts to be replaced and then leave with nothing but issues. We have missed hours of work dealing with this the past few days and wasted a lot of gas going back and forth. Since it came in for a recall and they don’t make money off of that they are doing everything they can to try to get us to have to pay for something. At this point we would have been better off not even taking it to have the recalled parts replaced. If you have a recall or need service done do not go here. The GM Chris Thompson was absolutely no help either.

It is easy to make an appointment, services is quick. - mfergusonoib

It is easy to make an appointment, services is quick. They are friendly. Easy work area for me while I wait.

Jayden Discalo was our dealer for purchase of a 2012 Ram - Larry Moore

Jayden Discalo was our dealer for purchase of a 2012 Ram 2500. He did an awesome job and did his homework on history of the said Vehicle. He was very customer focused and kept us updated during the process. He also recommended an awesome place for us to eat while we waited on truck to be ready. If you could give a rating of 10 it would be across the board. GREAT JOB JAYDEN

I had such a positive experience buying a car at Renaldo - Delashmitm

I had such a positive experience buying a car at Renaldo Honda! All the staff were incredibly kind and made the entire process seamless. A special shout-out to Matt Delashmit in the Internet Department. He was a pleasure to work with, very knowledgeable, and genuinely friendly. I highly recommend Matt and the wonderful team at Renaldo Honda!

Awesome, meticulous service from a terrific service - Sarlene45

Awesome, meticulous service from a terrific service advisor, Darrell,“the best” without a doubt. Always puts the client at ease. Thx Darrell.

Very helpful salesmen and finance department. - missty40

Very helpful salesmen and finance department. Would definitely recommend this dealership to family and friends

A great experience staff was very helpful. - J.f.kasprz

A great experience staff was very helpful. Kudos to Tamryn who knows the business and made the experience very pleasant

I wanted to share my recent positive experience - Tim Branson

I wanted to share my recent positive experience purchasing a truck from Modern Ford in Boone, NC. This past week, I spoke with Trishtin, who was incredibly helpful. He provided a wealth of information over the phone, and we were even able to negotiate pricing during our conversation. Although Boone is two and a half hours from my home, Modern Ford drove the truck to me for a no-obligation test drive. The truck was exactly what I was looking for, and the price was excellent. I was able to complete the purchase from the comfort of my home, which saved me a full day of traveling to the dealership. If you are currently in the market for a vehicle, I highly recommend contacting Trishtin at Modern Ford in Boone. He is honest, informative, and a true pleasure to work with.

I recently had an oil change at this dealership. - Rebekah Fernandez

I recently had an oil change at this dealership. The service was exceptional! My service advisor, Abby, was very helpful throughout the process. I'm more than satisfied with my visit!

We had the pleasure to work with Nigel Brown on test - Tina G

We had the pleasure to work with Nigel Brown on test driving and purchasing a vehicle. He was very respectful, patient and not pushy at all on making a sale. he took good care of us. He was very knowledgeable on the vehicles we test drove. All the staff that we met seemed to be friendly and personable.

Everyone was very friendly and accommodating. - thestonedr

Everyone was very friendly and accommodating. My service was done correctly and in a timely fashion

Jessica is amazing as always. - BG

Jessica is amazing as always. Brian was great as well. Third vehicle from her. And numerous vehicles from this dealership for the family. 10/10 every time.

We were told extended warranty covered replacement part - rmp3

We were told extended warranty covered replacement part for seat. We made appointment to have it replaced and then they told us they made a mistake and it wasn't covered and we owed them $326

This is the 5th VW and one Audiwe have bought and in - Fredmargos

This is the 5th VW and one Audiwe have bought and in addition to finance underwriter Zack, sales manager Jordan, Jackie the salesperson excelled in explaining EVERYTHING about the car and went over things a 2nd and 3rd time. She was very knowledgeable, polite and you can feel the energy she has for her job and caring nature. and I feel confident I can turn to her with any questions as I already have. I would not hesitate to buy another car from Flow in Asheville

Ricky A. - Letitia F

Ricky A. is simply amazing. He was very honest with me & took the time out to listen to what I did and not want in a vehicle.

Worst dealership I have been to. - Dom185

Worst dealership I have been to. Employee taking money for slots pushing other people out. Internal Managment being very shady. I have bought a lot of high end cars amongst other assets and have never seen such poor customer service and bold lies. I have all email confirmations in writing and have summited a full file to Porsche North America who will hopefully do something about this. Wilmington location far superior.

Did not have a good experience. - shafferbeth

Did not have a good experience. I feel as though there not honest with me

Great establishment. - malissaw7

Great establishment. No hassle, wonderful customer service, I am definitely a returning customer. Thank you Therman.

This is my second time purchasing at this dealership and - Nadiyah

This is my second time purchasing at this dealership and I have no regrets. They make the experience so easy and comfortable. I would recommend a friend to purchase here as well.

The team is great but the receptionist at the services - RA

The team is great but the receptionist at the services area (Joshua) was very unprofessional on multiple encounters and claimed that I do not have an appointment even though the appointment was confirmed. The car only needed regular maintenance I did tell him the back tire needs to be checked because it is running out of air and needs to be refilled but that was not addressed. Also when the service was done Josh told me the car was out on the lot and just pointed with his finger to go outside, but it was in a completely different location. I really do not think he has customer service in mind. My previous interactions were with Benny and he is the best, I will only work with Benny when I go to Volvo Durham

HAD A GREAT EXPERIENCE BUYING MY CIVIC AND MY WIFES CRV - HONDALOVER123

HAD A GREAT EXPERIENCE BUYING MY CIVIC AND MY WIFES CRV THEY EVEN HELPED US GET A VECHICLE SERVICE CONTRACT WHICH GAVE US SO MUCH PEACE OF MIND.

We would like to extend our sincere appreciation to Mr. - JOSEPH Vincoy

We would like to extend our sincere appreciation to Mr. Ricardo Delvalle of Leith Toyota for his outstanding support in helping us find the best SUV that fits our needs. Ricardo went above and beyond with his professionalism, patience, and dedication, making our car-buying experience smooth and enjoyable. His knowledge and genuine care for his customers truly made a difference, and we are grateful for his guidance. We also want to commend Mr. Brandon from the Finance Department, who was excellent in walking us through all the requirements and paperwork. He explained everything clearly, addressed all our questions, and made the entire process seamless. Brandon is highly skilled in his role, and his professionalism and friendly approach gave us full confidence throughout the transaction. Overall, our experience at Leith Toyota was exceptional thanks to the excellent service provided by Ricardo and Brandon. They both represent the dealership at the highest standard of customer service.

They try to find the cause of issues that I had noticed - shirley

They try to find the cause of issues that I had noticed on the car. They provided a loaner when they were informed that I had waited too long for a routine maintenance check. Since they would like to recreate the issues mentioned, they needed more time and so a loaner was offered after a 3 hour wait. Even though it meant I had to return the next day, at least they wanted to make sure all's well with the car. My suggestion was to make sure all EV owners should be assigned an EV tech when an appointment is made. This was the problem with mine because it was a tech who was not familiar with EV's and was trying to do the maintenance and clear up the issues.

Amazing experience Ahmad personally drove 6hours deliver - merle burns

Amazing experience Ahmad personally drove 6hours deliver the vehicle great communication. Thanks to Ahmad and mark ficken ford