888 North Carolina Used Car Dealers

The Sales will go out of their way to make the purchase - Disappointed Senior

The Sales will go out of their way to make the purchase happen; but the service department is totally opposite. After the sale I was "ghosted" with no return calls; this was reported directly to David "Sport" Durst who advised me to speak with him in the future; unfortunately Brian Yates, service department, told me that he could not reach Mr. Durst. My 2024 Kona is now losing power and coming to a complete stop while driving after about 6000 miles. This has happened 4 times now in the middle of traffic.Even though I submitted a video of the last event no repair because the master mechanic could not "reduplicate" the issue...no documentation of checking other parts of the vehicle..nothing This "accident ready to happen" was returned to me as is...Now I have to return it again and there is NO available loaner...AND Mr. Durst CANNOT be reached....According to an attorney, if I drive this vehicle as is knowing there are issues, I will be held responsible if there is an accident...it has started back stalling and losing power while driving after filling it with gas and even after Brian Nelson filled the tank with gas at the dealership....

It saddens me to have to write this because I was treated - Ha62000

It saddens me to have to write this because I was treated well the last time I was there. The service department has changed in that little bit of time I took my vehicle in for a oil change and tire rotation only to find out later that the tire rotation was not done. But I was never told this the only way I found out was I took a look at my paperwork work only to see that they wrote that the rotation was not done because they didn't have the wheel lock key. Ok I didn't have the key in the cup holder however I was at the dealership they could have just asked for it but they chose to skip the service.… wrong wrong wrong. What if one of the tires were defected dangerous on their part I called to speak to a manager and he did return my call but we missed each other I called back the next day and left a message for him never got a call back. So I called the service department back and not in these exact words but I was told I got what I paid for. But that's not what I made the service for I don't think I'll be using them anymore I can't trust them. It's just amazing how they will ring your phone off the hook begging you to come in and then treat you like garbage all I will say is if you go here walk around your vehicle going in and walk around when it comes out check your paperwork before you leave

Great experience! - Tammydelynn

Great experience! Staff is friendly, laid back environment. No pressure or typical car buying games. I would definitely buy here again. Thanks for my Honda Pilot!

Great service, very friendly, answered all questions. - skibogolf

Great service, very friendly, answered all questions. Great selection, had the car in stock we wanted

Kassandra was great to work with. - Lreynolds1

Kassandra was great to work with. I appreciate her positive energy and desire to help. I would recommend her and if I find another vehicle in their inventory I’ll call her again

Carlos in the Collision Dept was a great help and - jaegrant01

Carlos in the Collision Dept was a great help and assisted in making the experience at Hanna Imports above other dealerships. I had a few concerns with the paint at purchase, and was directed to see Carlos in collision. He assured me that he would take care of it. I made an appointment and dropped the truck off. When I came to pick it up, not only were the repairs and adjustments made but the truck was spotless!!!! Showroom ready! I've had a great experience here, and would highly recommend!!! Thanks Carlos for going above and beyond.

Scott Salzman (General Manager) Yazan Alhajjeh (Sales - adi-nc-car-fan

Scott Salzman (General Manager) Yazan Alhajjeh (Sales Manager) Guy Whimper (Certified Sales Consultant) Brian Martinez (Finance Manager) Please do not have any of the above people call me or text me. I would like to speak directly to the owner of the dealership. To Long Didn’t Read (TLDR): DO NOT BUY A CAR HERE. CHEATERS -- SCAMMERS -- LIARS STAY AWAY. Don't buy a car from this dealership. They are extremely UNPROFESSIONAL to the point of HARRASING me over a mistake they made. I received over 10 missed calls, over 15 text messages, voicemails and a 6-minute visit to my house (recorded on ring camera footage) trying to collect $1000 from me. Literally harassed by multiple people at this dealership for a mistake they made. I should honestly file a police report for the harassment and telling me that “karma will come to get me”. If I could leave 0 stars I would My wife, my father, and I visited this dealership on Memorial Day weekend to test drive a Porsche Taycan. We found the car outside and were approached by Guy Whimper, who offered to get the keys. I asked if it came with two keys and he said he would check, but never confirmed. He took my license and let us test drive the car. Inside, we agreed on a fair price with Yazan Alhajjeh. I left a $1000 deposit and said I would return the next week. During the week, I asked Guy about squeaky brakes and a recall alert. He said the brakes were fine and he could not get an appointment for the recall. When I returned to finalize the deal, Guy was not there. Another rep gave me the same vague answers about the second key and asked for my insurance, but never confirmed about 2 keys In the finance office, I explained to Brian Martinez that I had a check, a trade in, and would pay taxes. He interrupted and said he would handle it. I again asked if the car came with two keys. He said he did not know and I should ask the salesperson. I found out it only had one key. Brian told me a new key costs three hundred dollars, which is not true. I already own a Porsche and know it costs much more. Nice sales tactic to get the pen in my hand and my wife excited before telling me there is only 1 key. I signed and left with one key. Later, when charging the car at home, the screen said the cable had been changed and charging speed was reduced. They gave me a third party cable instead of the Porsche charger. I called to ask about the original cable and the brakes, but never heard back. While on a work trip, I received multiple missed calls and texts claiming they miscounted the deposit. I told them I was unavailable on a business trip meeting clients. Brian said he was tired from a new baby and had made an error. Yazan asked for my wife’s number to collect payment. I repeated that I was not home and busy. The next day, I got more calls and texts from Scott Salzman, the general manager. I saw a notification from my ring camera that the finance manager showed up at my house. I called Scott and he said mistakes were made on both sides and I had not paid the deposit. I sent a screenshot showing I had. He admitted the dealership made a mistake but still insisted I owed them. I told him their constant calls and unannounced visit were unprofessional. He said they just wanted the money and added, “he sees my true colors and karma will come to get you” before hanging up. Completely unacceptable behavior from a dealership. At minimum I would request a call from the owner of the dealership to apologize for the harassment I received from Scott Salzaman the General Manager, the original charging cable for my car and second key for my vehicle. Honestly if they had just asked nicely and waited a week for me to come back from business trip I would’ve happily paid the $1000 I owed them and been done with it. Lesson learned not to buy cars from this kind of low caliber high volume dealership. My first Porsche I bought from a car broker across the country over iMessage and I left him 5 a star review on google. Way

Very helpful and knowledgeable staff. - clearjrose

Very helpful and knowledgeable staff. Works well with client to explain process of purchasing and understanding.

Made my buddy drive almost 5 hours out of his way just to - Jandseron79

Made my buddy drive almost 5 hours out of his way just to bait and switch him and add thousand and thousand of dollars of hidden fees to a truck sale an did not disclose issues on the truck he ASKED about before going up there. AVOID this dealer

I have copy and pasted this review myself from google - Callierodo

I have copy and pasted this review myself from google reviews. This is not a fake review even if the dealership tries to say it is. Where to even start with this awful experience....I purchased a car from Blake 9 days ago. At the time of purchase, the tire light was on. I brought this to Blakes attention and expressed my concern for this as he had no inspection to show me. All he had was his word that it was taken in somewhere to be looked at before selling to me and that car tire lights come on for other reasons and he is sure it’s nothing. I figured I would give him the benefit of the doubt and trust him. That was very much the wrong thing to do. A few days later and the light comes back on. I take it in and surprise, there are multiple leaks on multiple tires and they need to be replaced. I then get my quote and take it back to Seasell to give them the chance to make it right. Blake was not in, so I called and texted. No response. I waited another 30 minutes. Still nothing. I leave my name and number with someone else to call me back. After I didn't hear back I called the shop again and was told Blake was still not in. After this, any time I called (multiple times) Blake or the shop I was sent straight to voicemail. Then Blake finally gets back with me. The call went how you would expect it to. Giving me the run around and trying to get out of doing what is right. The phone call ends when Blake tells me to call HIS recommended shop to price new tires and I say okay. I call and make the appointment. I text Blake that and he comes back with telling me he will only cover $200.00. His word does not mean anything. And yet again, he is unreachable. There is right and wrong, and this is plain wrong. If you look at this shops other 1 star reviews you will see the same kind of issue I am having. He is unreachable the second something is wrong. And he will respond to other bad reviews claiming they are fake or arguing against the bad review. Why not just make it right? I can assure this is is not fake, and I have given them a chance. They are being horrible about this entire situation, therefore the new review. I can only hope they will do what is right and replace these tires with new ones. Update: After speaking with Blake again after I left the original portion of this review and doing everything Blake asked of me, he is refusing to fix it. Not only that but he started lying and saying things I never did or said. And then threatened to get the police involved. Why? For doing everything he asked of me? As soon as I had proof for the need for tire replacement from the shop he wanted, he was out. Didn’t want to fix it. He said I only wanted it “my way” after I brought him his proof from his shop that he asked for. He told me the only way he was helping me is if a deleted this review. I refuse to delete the truth because of his bad business practices. Unfortunately, I really wanted to give them the chance to make it right. But now other steps have to be taken and I truly hate that. I am sure he will be under the review soon enough saying I’m lying, saying I made a scene, saying I was being difficult. Whatever the case may be, just know his attempt to discredit the truth of my review…doesn’t mean it isn’t the truth. If you’re wondering why this dealership has so many 5 star reviews, it’s because they ASK FOR THEM. When I originally bought the car he asked me more than once if I would leave a 5 star review. And when you give an honest review for something that needs to be made right they immediately ask for the review to be deleted. I think any person could see why there are so many red flags within this business and why you should just look somewhere else.

My 2014 Chevy Silverado was blow cold air on passenger - Richard L

My 2014 Chevy Silverado was blow cold air on passenger side and hot on drivers. I dropped it off at Capital and the 2nd day they called to say the diagnostics weren't telling them anything that they needed to flush the AC refill and this should work if not it would be about $4000.00 to fix. I got a call to get my truck it was working and it would be almost $900.00. Took the truck on vacation 2 days later and it worked for about 1.5 hrs during the drive and suddenly only blowing cold air on your feet. Fast forward after vacation. I did some searches online and there were two $40.00 parts and about 4 hrs to replace them. The YouTube videos explained everything in detail and even told you the codes the dealer should see. So did they really do the diagnostics or just throw darts.

Stopped in without an appointment. - Peggy

Stopped in without an appointment. Their service manager Mark was able to get me in without hesitation and was extremely cordial. Very fast service and convenient without the usual long wait elsewhere

After Sales service is absolute garbage. - wilkesC

After Sales service is absolute garbage. I made the mistake of buying some extended warranty packages from the finance manager. I sold traded the car for something else and requested a refund of my extended warranty. 3 months later they still have not started the cancellation process after numerous calls and sending them the necessary paper work multiple times. I went in person today to talk to the finance manager about this. After waiting an hour I decided to leave since he was "busy" as soon as I started my car i look in and who comes around the corner but him. I walk back inside try to speak to him, he lies to me saying everything has been completed on his end (I verified yesterday this is not the case) then tells me he doesn't have time for me he has a "customer". I guess I am not a customer anymore there in University Fords eyes. I have been left with no choice but to file complaints and make sure the public knows what they are getting into stepping through the doors here. PLEASE AVOID THIS DEALERSHIP.

Had a good experience buying a 2019 RDX from Leigh. - CSE

Had a good experience buying a 2019 RDX from Leigh. Mohammed and Justin were knowledgeable and professional.

Fantastic! - tsinclair

Fantastic! Lost my previous Kia Soul in a house fire. I was a little traumatized and Randy Marion was there to help. They made my decision and the process easier than I expected. Great group to work with.

Friendly and engaging salesmen. - 54Rogue

Friendly and engaging salesmen. Dealership is well organized and spotless. I do wish the process could be streamlined. It was pleasant but longer than I expected.

Cameron Williams was very wonderful and very - gracenmercy1113

Cameron Williams was very wonderful and very knowledgeable about the services and vehicles offered here

Just wanted to let everyone know about the enjoyable - Mlbillcrew61

Just wanted to let everyone know about the enjoyable experience we had recently when we purchased a fifth wheel rv from Philips Rv. Kenny Ballard and Easton Kukuck went above and beyond answering all our questions and getting us what we considered a very fair deal. Kudos as well to Bob Board in service. He took the time to show me how to winterize and perform preventative maintenance measures for the future. He has a wealth of knowledge to share. And thanks to Jeff in parts for ordering the extra parts and incidentals that we wanted. I would highly recommend this rv dealer and this team to anyone in the market for a RV!

Jessica Linville is such a good employee. - Shirley

Jessica Linville is such a good employee. She makes me feel like I am the only customer she has when I go in for service(which of course I am not). Went in yesterday for service and she handled it within a timely manner. Very, very satisfied

Larry Spates was the first person to answer the phone... - Lindaegerton

Larry Spates was the first person to answer the phone when I called. I was so impressed with his knowledge and attitude. He knew I had a busy schedule so he offered to bring the new Genesis to me to test drive. He was so knowledgeable about every gadget that I asked him about. There was no question that I was going to buy the car from him that day. He got all of the paperwork ready for me to sign the next day and was so efficient. In addition, he delivered the vehicle and went over every detail to my satisfaction.

I bought my Ford Transit on June 9, 2025, and as of today - viresh_sinha

I bought my Ford Transit on June 9, 2025, and as of today I still haven’t received the registration. The person who handles paperwork apparently left the office without telling anyone, and since then no one responds to emails or phone calls. Completely unprofessional, useless, and thankless service. I would strongly caution others before doing business here. I am still driving with expired Temporary Plates, No License Plates still.

Back in April we bought a Ram Laramie from Michael Jordan - tiffanyelissamitchell

Back in April we bought a Ram Laramie from Michael Jordan Nissan. Within hours of leaving the lot, the vehicle began having problems, starting with an alignment that pulled extremely hard to one side. After driving it for almost two hours to get home, it was very apparent that the alignment needed corrected. Within the next couple days, the charging pad in the front console began not working. A couple of weeks later, it started raining and we noticed a very large leak in the rear window. At that time we took the vehicle in to Michael Jordan Nissan since this was all within a very short time. The used car manager, Jonathan, was very hard to deal with and almost didn’t seem to want to make it right. Eventually he gave us a loaner and they ended up keeping the Ram for close to two weeks. Supposedly the Ram dealership in Durham fixed all of these issues and said the truck was good to go. We make the trip back up to Durham from Fayetteville to pick the Ram up. (All the while the other vehicle we purchased from them was in the shop for a sensor issue when we had JUST purchased that vehicle just days prior) So we had TWO vehicles that were purchased within a month that were both now in the shop. Both used cars. Jonathan was less than compassionate in this situation. We picked the Ram up and a couple of months later we notice the truck smelling really badly. The back window was still leaking, water pouring in the vehicle just as if the window wasn’t there. We take the Ram to the local dealership only to find out this vehicle has been in an accident that wasn’t reported on the carfax and now there are tens of thousands of dollars that are not covered under warranty and we are expected to pay for it on our own. I contacted Sabrina Hemby, who is literally the most amazing person, who immediately told the manager, Jonathan. The manager assured me that if I brought the vehicle to him right that moment, he would work out a deal and get us in something the same, if not better. He had a 2023 Demo he could get us in with no problem. Needless to say…. Many problems! I rushed up to Durham only for Jonathan to advise me that without another 13k down, there was nothing he could do. Excuse me?!? You had me drive two hours to tell me something you could have told me over the phone? Then I find out that while I’m there, he runs my credit WITHOUT my approval to see what I could be approved for. Jonathan then told me that without the 13k down, I would just be stuck with the Ram that was in an accident without my knowledge. Jonathan was “so bothered” by the fact that I wouldn’t fork out 13k that he had to immediately leave the office not to even return. He sent in a finance manager (who is a very close friend of mine and is one of two reasons we have bought over 8 vehicles from them. Corey Hemby and his wife are the ONLY reason we continue to do business with the dealership) in to just buy our truck back and call it even. I really had no choice at this point. So we’ve paid on a vehicle since April to only drive for three of the four months we’ve had it and now you will pay off my loan but I’m now screwed with no second vehicle. I say all of this to say, BUYER BEWARE! Jonathan is very crooked and will screw anyone over to make a dollar.

My husband and I ordered our 2024 Ford Maverick Hybred - pruettg4mh

My husband and I ordered our 2024 Ford Maverick Hybred from Boyd Automotive in July 2023. Throughout the waiting process, Jason kept us informed of the build-status of our vehicle and was very willing to answer our questions. We received delivery of the truck on May 30th. Jason and the team were extremely helpful, made sure everything was just the way we had ordered it, took time to review the truck with us so that driving would be easy. I am the primary driver and just love it! We took off from Durham to Florida for a trip the day after delivery. The truck performed very well then, and has since. I highly recommend Boyd Automotive to anyone looking for a Ford vehicle; in fact, I did recommend to a friend of church already!

I had an excellent experience with Flow Cadillac! - gleward

I had an excellent experience with Flow Cadillac! My wife and I were searching for a specific Cadillac, and despite living in Central Florida where local dealers couldn't quite find what we wanted, Flow Cadillac came through. They had exactly the model we were looking for, and the process was seamless. Brennen Martone, our sales associate, went above and beyond to work out all the details and ensure we got exactly what we wanted. Juan Garcia, the business manager, was efficient and professional, making the whole paperwork process quick and hassle-free. The car was delivered last night, and although I haven't had much time to explore all its features yet, it looks fantastic. The entire team did a spectacular job, and I truly appreciate their dedication and effort. Thanks to everyone at Flow Cadillac for making this a smooth and enjoyable experience. Highly recommend!

Very honest! - CWNEWBERRY

Very honest! Very friendly! Zero pressure! They were very professional and helped me come to a great decision with my purchase.

Very friendly and helpful. - bigdaddy329

Very friendly and helpful. My purchase was very smooth. Thank you 😊. I'm changing my review because things I found out about the 2012 Cadillac Escalade I brought. I will not buy a vehicle out of another state anymore. I was told the SUV was in good shape. I was sent a video that didn't show me rust and dents. The day I received the Escalade, there was rust on the rear fender, the corner panel, and front fender. Also, the tailgate doesn't work, and A/C compressor is bad. I understand when it is AS IS. But wow, when you lie to get a sale, that's bad. If I was told what was wrong, I would have never brought the Escalade. Now I'm spending more money I didn't expect to. Now it's sitting because the 30 day temp plate expired. I'm waiting for PA to send me a plate.

Rashard was the best! - tsuggs

Rashard was the best!! He's my man from now on. He's very patient very knowledgeable very positively upbeat and not a pushy salesman. I will be back! Thanks Rashard. Love ya!

In my 40+ years of buying cars for myself and my family, - kzmom

In my 40+ years of buying cars for myself and my family, this was the BEST car buying experience ever. Jordan, the sales rep, was a straight-shooter. Not only was he honest, he didn't play games, and he treated me with respect. He answered every question with a smile and took me seriously ... no matter how many times I asked or how many questions I asked. The finance guy, Eli, explained everything well and had the entire process stream-lined so it didn't take forever. Michael, the manager, came into the office, sat down and visited, and explained his philosophy of great customer service - which he lives and inspires his team to carry you. I felt seen, heard, and appreciated. Capital Nissan has a great team and great products!

Treat the people that put cars on the lot better and pay... - Fired up!

Treat the people that put cars on the lot better and pay them money owed! They do all the grunt work while you reap the rewards. I’d give 0 stars if possible. Avoid these unscrupulous dealers!

Today made me trust the saleswoman and the financial - simmonsa40

Today made me trust the saleswoman and the financial staff.I went to Bob King meet Lesli and she was the BOMB!!I got a bit discouraged at one point but Chris worked it out and made me feel better.I walked away with a car that I truly loved.I will definitely recommend Bob King Mazda..Thank you for the help!!!