1,902 Ohio SRT Service Centers

My service call went great Friday. - lvernon.dixon

My service call went great Friday. Brett Smith was customer friendly and kept me in the loop, suggested we attend to other services I needed while there so that I would not have to return for awhile. I got the Ridgeline in Feb. it has been a great vehicle. Highly recommend Roush and Honda and service rep. Brett Smith!

Other than dirty fingerprints all over the glovebox, the - HOLLY.WARNER

Other than dirty fingerprints all over the glovebox, the service was good. I was used to getting a car wash with service, but maybe that is not a thing anymore (or was only at a Lincoln dealership?).

I purchased my first Toyota in 2006. - nanval3591

I purchased my first Toyota in 2006. Over the course of my ownership, Victory Toyota (formerly Metro) has performed all the services on my vehicle. This past week was no exception; I brought the car in for diagnostic evaluation of an issue that developed; Tony, my service rep, discovered a problem that was too costly to repair on a car of this age. I have researched leasing vs ownership and decided to lease a vehicle at this time. Ryan, the sales manager, Grant my product specialist and Justin, my finance manager helped me navigate through the process with ease. In about 4 hours, I drove home in a new vehicle. My experience with Victory Toyota has been outstanding. I look forward to continuing this relationship in the years ahead.

They were efficient and very nice to me and called when - jabrenek

They were efficient and very nice to me and called when completed I am very satisfied .

Found problem immediately. - chiefniio

Found problem immediately. Was polite and very professional. Will return for future service. Have a great day!

Very helpful, easy to access and friendly. - dmesserschmidt

Very helpful, easy to access and friendly. Attentive to detail with excellent and timely customer service.

Made a horrible situation so much better! - Reesa

Made a horrible situation so much better! Had a tire blow out and got me right in on a Saturday morning. The guy that helped me was amazing!

Everyone i worked with was kind and knowlegable, and - jwlanghoff

Everyone i worked with was kind and knowlegable, and respected my time. I really appreciate the quality of service I received!

Very pleased with how the dealership is clean and - anns45106

Very pleased with how the dealership is clean and organized. The staff's are friendly

The staff is always very professional and knowledgeable. - SCUZZSAW

The staff is always very professional and knowledgeable. The quality of work is also excellent.

Amazing customer service. - melissa.dixon710

Amazing customer service. Was very polite and was to get the problem resolved in a timely manner

Great service. - feyhehfurjdjs

Great service. Nice that I can get an uber to and from the dealership for free.

Always courteous and well organized. - PATLOVE

Always courteous and well organized. I feel like they keep my car in good shape. The free car washings are an extra bonus.

I had Remote start installed and it worked great. - jeff.vogel77

I had Remote start installed and it worked great. 1 week later the Subaru saved my life but unfortunately was totaled. Because of the Subaru I walked away from the crash. It literally saved my life! This dealer was pleasant and they got my car done quickly and were super friendly. I will be using them if I get another Subaru for my company car. They are trying to find me one.

Chuck and his tech crew took good care of me and were - SCOTTOB324

Chuck and his tech crew took good care of me and were great at getting me in and out in a timely fashion.

Service department is great, Nate is very knowledgeable - dane9er

Service department is great, Nate is very knowledgeable and friendly, as is everyone there! Thanks.

You guys are great. - roxannehill634

You guys are great.I love my new car I will see you at my first free oil change

I was supposed to meet with another salesperson who was - skung1

I was supposed to meet with another salesperson who was not availabe and Lee Williams stepped up and exceeded my expectations as a salesperson.

Was fixed the same day assta Stated with no problems. - 25DPL40

Was fixed the same day assta Stated with no problems. Fixed on the day they said it would be fixed.

My service girl was Kelly. - Timcatering

My service girl was Kelly. Seems as if they all work well together to keep me informed as far as what's wrong with my vehicle and a timetable. And I appreciate the text updates throughout the service time period.

Teresa is a rockstar. - Mestec6

Teresa is a rockstar. She makes their service department look great she gives feedback before she returns the car gets it clean for you and tells you where it’s parked not everyone else does.

They were very fast and efficient. - kpordan1965

They were very fast and efficient. Everyone at the dealership is always friendly and helpful

They always treat me right and do a great job no matter - Factorygirl1995

They always treat me right and do a great job no matter what service I am there for. Tony especially

Always can get appointment pretty quick I like getting - lindaleather

Always can get appointment pretty quick I like getting coupons to use I like being able to get a a loner car

They did a great job fast and courteous and answered all - edgardo.rivera1

They did a great job fast and courteous and answered all my questions explaining everything

Carrie and the rest of the team got me in and out for my - StacyB

Carrie and the rest of the team got me in and out for my oil change. Clean and inviting waiting area. Was able to drink coffee and work on my laptop. Great experience.

Their service department is much improved, but I wish - janshopsalot

Their service department is much improved, but I wish they’d quit sending me thank youse and surveys

Very respectable and courteous, kept me up to date on the - waltersdon58

Very respectable and courteous, kept me up to date on the process of the work being done, also provided me with a loaner to keep me on the road .

I love the family atmosphere. - lipelyll

I love the family atmosphere. They are willing to help you find the right vehicle at the right price. Beatiful Jeeps, Rams and chargers.

Th where very polite and helpful. - ALBARNES32

Th where very polite and helpful. The service writer keep me informed and work, with me when the Toyota supply chain let the service department down. Six days to get a water pump is just wrong.(thats the polite way to say it) Dealership is great supply chain sucks.