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It has been my sincere pleasure to work with Scott Gately... - Pellrn
It has been my sincere pleasure to work with Scott Gately as my Client Advisor for a new car purchase.
Scott is the ultimate professional and thoroughly knowledgeable about every aspect of the cars. Additionally, he serves as the Financial Advisor and can expedite that process with amazing speed and proficiency!
I originally choose Otto’s BMW and Scott as my Advisor on the recommendation from a family member. It was the best piece of advise I’ve ever received. All in all, the complete experience was the absolute BEST I’ve ever had in all my years of car purchasing. Everything was expertly explained to me, all figures and offers were quite transparent and it actually was a FUN and enjoyable experience!
I would wholeheartedly recommend Otto’s dealership , and Scott Gately in particular, to anyone looking for an exceptional car purchasing experience!
Top Reviewed Specialists At This Dealership
Respectful honest and fair. Have purchased many vehicles... - VOLVO2012T5
Respectful honest and fair. Have purchased many vehicles over the years. No games here. Fair pricing great product and integrity. Will definitely recommend to friends and family
BMW Client Advisor
I highly recommend this dealer. Exceptional communication... - BKDODGER06
I highly recommend this dealer. Exceptional communication and attention to details. I was lucky to find them in 2018 when I leased a 430i. This is a solid staff with everyone from David..Brian ..Andy and previously with Ashley who was my first point of contact online. Must stop by to see them.
We were in and out with our car in a little over an hour,... - chatjoglekar
We were in and out with our car in a little over an hour, got a run down of all the features in the car as well.
BMW Client Advisor
Internet Sales Support
We had a great experience with the team at BMW and... - Aethompson919
We had a great experience with the team at BMW and Porsche of Wyoming Valley! Jimmy and Dan were fantastic to work with, we love our new car, and they made everything easy. Thank you!!!
I loved my Subaru Crosstrek so much that after leasing it... - pixel8id
I loved my Subaru Crosstrek so much that after leasing it I bought it. Jeff Waid was so helpful and made the transaction seamless. He was professional and informative.
I had an easy transaction with Sewickley BMW for my new... - Jocelin Herstek
I had an easy transaction with Sewickley BMW for my new vehicle. Everyone was super accommodating, quick, and overall friendly. Ken is a fantastic sales associate and I'd highly recommend him to anyone looking to purchase! He's extremely knowledgeable and professional. Great place!
Amber in the collision center is an excellent... - Lawrence.r.bock
Amber in the collision center is an excellent communicator and the techs did an excellent job for our 328d. We are currently doing a follow up for vibration that Amber is expediting.
BMW the main line, was a great dealership to work with... - IndyK
BMW the main line, was a great dealership to work with and had fantastic customer service. They made the purchase of my new vehicle so easy and a pleasure doing business with them. I look forward to going back there for future business.
Disappointed I had to pay for a loaner even though... - CATHERINERUDOLPH
Disappointed I had to pay for a loaner even though service was for a recall. I was led to believe that the credit card hold would be refunded.
I took delivery of my eighth BMW from Sun Motors and... - Dale S
I took delivery of my eighth BMW from Sun Motors and Scott Holl yesterday. The vehicle is amazing and Scott is my hero and friend.
I have long been a BMW fan and have used Rahal BMW for... - Dave
I have long been a BMW fan and have used Rahal BMW for purchase and service for over 10 years. To me Rahal BMW is a top notch A+ dealership in both Service and sale of vehicles. I just purchased a 2021 X3 Hybrid from
Rahal BMW and could not be pleased or happy with the service we received. This sales experience was by far the best I have ever experienced in buying a car.
Bryan and Bret made our BMW experience out of this world.... - Sherry S
Bryan and Bret made our BMW experience out of this world. Their knowledge and passion for the brand was inspiring. Having them get us into our Bluestone Metallic 2021 430i convertible was truly amazing. This is our first BMW, but it won’t be our last. Faulkner BMW of Lancaster is where we will be going!
A&L is such a pleasure to work with. Matt took the time... - gbutkus
A&L is such a pleasure to work with. Matt took the time to shows us how all the electronics work. He was very patient and helpful. He told us to come by or call him with any question we had. It was a real pleasure to work with him and the salesmen Walter. Would recommend them both if ur looking for a landrover. Great people to deal with.
Went for Transmission fluid change and brought my own oil... - Ozzy
Went for Transmission fluid change and brought my own oil pan and fluids but they put the old pan back on and left the new one in the car so i had to wait again so i had to tell them and the wait to be replaced. All day in the and nothing to eat, a cup of coffee that can't even get it myself plus they try to charged me $1000 for a transfer case fluid change cause "supposedly" take the 7 hours to do and that's ridiculos. $180 for a cabin filter change?? Are you serious? $450 to replace spark plugs and $150 for an oil change. Well let me tell you I got them done myself on jacks and didn't toke me 7 hours. To me just beacuse is a BMW the service department wants to robb you and if you don't know they will take advantage of you.
DO NOT WASTE YOUR TIME OR MONEY AT THIS DEALERSHIP!This... - Edgar
DO NOT WASTE YOUR TIME OR MONEY AT THIS DEALERSHIP!
This dealership caused nothing but stress, frustration, and disappointment. My daughter and I were looking to purchase the 2015 Mercedes Benz C-class 300 they have listed on their website. We drove an hour and a half to look at the car, the salesman said if we liked it we could take it back home with us for a couple of days to see how it drove, be able to get our mechanic to look at it, and to get a better feel of the vehicle. After driving the Mercedes for a few days and paying our mechanic to take a look at it, we fell in love with the vehicle but there were some things that needed to be fixed. We then returned the vehicle to the dealership and told the salesman our concerns to see what can be done since we were very interested in purchasing the car. He then told us he would speak to his General Manager and get back to us that night. After not hearing back for a day I texted the salesman and he then informed us that they had sold the vehicle. We were in shock and frustrated on how poorly they handled their communication.
After being let down we continued our search for a car. A week later the salesman Korbin texts us back to inform us that the person who was going to buy the C-300 backed out of the deal and asked us if we were still interested in purchasing the C-300. We said yes that we would be interested and were ready to buy as long as they fix the issues with the car. The main issue followed by a couple of minor ones was the interior headlining of the sunroof was falling apart ( looks as if caused by water damage ) and a clamp was broke leaving a rattling noise when driving the vehicle. I asked the sales rep numerous times to have the General Manager call me, instead the sales rep would text us the response he was getting from his General Manager. This was very frustrating, finally, they agreed to sell us the car even though I was financing the Benz through my Credit Union, which they were not happy with. After waiting and discussing back and forth they told us that they agreed to fix the car since we agreed to purchase the vehicle.
They said they would call us on Monday and let us know that the car was fixed and we can pick it up. Then I received a text from the sales rep Korbin with two pictures of the headliner repair and text that read"
(The headliner repair tech was able to fix this the best they could. They say the only way to permanently fix this is to replace the entire headline unit which is several thousand and we just cannot do the service for that on this vehicle. Also, the clips you talked about are part of the unit and cannot be replaced. Let me know if this is acceptable and you want me to move forward with servicing the Aserice and door light bulb.)
Looking at the image we were hit again with devastating news. We could not believe our eyes, their idea of fixing it was putting two buttons on the top corners of the vehicle. It looked terrible and was not fixed at all!
He had told us this is the best they can do since it would cost them thousands of dollars to fix and they cannot afford to do that.
Could not get any better! - mfan2010
Brought my BMW in to make an appointment and get prices and order parts. I have never had more down to earth, friendly and knowledgeable people to work with. The service advisor and parts manager are very friendly and can hold a very nice conversation with you. The parts I were looking for they had in stock and at a better price than I could ever imagine. The service advisor could get my vehicle in pretty quick and worked with me on the very busy schedule I had. Definitely recommend this dealer over any I have been to and Chris and Chad are amazing. Stop in and see for yourself, you will not be disappointed.
I have had my BMW i3 serviced at Joel Confer for about... - jersand
I have had my BMW i3 serviced at Joel Confer for about 4.5 years. During this time, their customer service has only been rivaled by the quality of their work. I brought my car in last week with a significant issue. They went above and beyond what was required of them and worked with BMW to find a unique solution for me. I recommend this service center without reservation and look forward to working with them for years to come.
Best service Ive experienced with BMW. Went to several... - tonyvass
Best service Ive experienced with BMW. Went to several dealerships in the DC/Northern Virginia area and was very dissapointed with the lack of service, respect and attention shown by the salespeople. Beth worked to find me the car i wanted and have it brought in from another dealer, and was very straightforward and open in negotiations. No nonsense, very friendly, even adjusted the price on an add-on item to honor a quote we had been give, without me even asking for the price adjustment. Would like to go back for future BMW purchases as long as I live in the northeast. The drive was worth the great service.
Today was such a big day for me and my family, We shop at... - Chanellbryan5
Today was such a big day for me and my family, We shop at Tom Hesser Chevrolet, BMW My sales consultant was Shawn Bart-low, Jen They made me and my husband angel felt and home no games or pressure after being taken by so many dealers my stress was released thank you for being honest. Nurse For 19 yr. Thank You I Love My BMW.
BMW of Devon