These people really care about their customers - 3Dsales
Kelly Gerding was instrumental in assisting me re some of the features on my X5 - especially navigation and downloading CD's. I had a ton of questions, but she answered every one in a very understandable fashion. Kelly knows her stuff - Daniels and BMW have a winner here!!!
Clint Peters helped with some questions I had re the trailer hitch - he made everything east to remember. He is an expert when it comes to the BMW - He represents the Daniels dealerships and BMW in a professional and knowledgeable;e fashion
Great service..friendly atmosphere - BMWguy
I have been dealing with New for nearly twenty years. The sales team is attentive, but not pushy. Service manager is super. I also like the BMW genius Nick. He is very helpful.
Top Reviewed Specialists At This Dealership
Awesome service - Mark Darnell Bradley Sr
Great place. Salesman Heath Cameron has been very helpful with my purchase. Comfortable setting. Very professional in finding the best deal for you. I'm very satisfied and would recommend Otto's BMW
Couldn't Get Any Better! - BeamerBoy
First time BMW buyer. Kerry was patient, personable and professional. Anytime I reached out to him for info he did not hesitate to help me. Kerry worked with Pre-Owned Manager, Jim Kostack, who was also Fantastic, to get us a good deal on a CPO 4 Series M Sport. When arriving to the dealership, Kerry made us feel comfortable, went the extra mile through and through and made the whole buying process quick, easy, and understandable. His reputation is well earned and needless to say, we’re extremely happy with our purchase. :) So I'm telling all my friends and family and even you who's reading this: Go and buy from BMW Devon, and get Kerry to help you! Thank you so much Kerry, Jim and Ian!!!
BMW Client Advisor
Excellent Service - pds5117
Great dealership and great salespeople. I want to give a special shout out to Mike. He was very respectful, friendly, and patient. He answered all of my questions, kept in contact regarding vehicles that were available that had interested me and was very detailed in explaining how the car operated. He worked with me until I finally found the one that was for me. Thanks again Mike.
I highly recommend Mike if you ever decide to go to West German BMW. If I could rate out of ten, I’d give Mike an 11 out of 10.
Happy buying experience! - Rockne55
Recently purchased a 2017 330ix for my wife. Reached out to this dealership from Ohio as they had the car we were looking for. Jay Simon was my sales person, and he couldn’t have been more helpful throughout our buying experience. He got us a great deal with virtually no haggling back and forth, which was nice. Transported the car to Ohio, and my wife is very pleased. Can’t say enough good things about this dealership and Jay. Three years from now when the lease runs out I will be back in touch. Hopefully in our travels we will be able to stop by the dealership some day and introduce ourselves. We highly recommend this dealership.
Jerry & Connie Beltempo
Great place wonderful staff - Car guy
Bought my third bmw ...first from fairfield bmw in montoursville. ALL I CAN SAY IS THIS IS WHAT A CAR BUYING EXPERIENCE SHOULD BE. The advisor Marcus klees goes beoynd any sales person i have met and the manager Courtney McFarland will make sure you are satisfied as a client through the whole buying experience. I always thought best deals on east coast were in ny or nj as they carry larger inventory but i was wrong.they were able to not just procure the car from Connecticut but also deliver it to me without even leaving my house to go to dealership . Plus they match and compete on price......IF YOU ARE IN THE MARKET FOR A BMW AND WANT TO EXPERIENCE SERVICE BAR NONE, I CAN NOT RECOMMEND THESE GUYS ENOUGH...THX AGAIN MARCUS AND COURTNEY FOR MAKING. CAR BUYING A PLEASANT AND WONDERFUL EXPERIENCE.
Excellent service at the new addition of BMW Building - Vadimka
I have been servicing both of my BMWs at Joel Confer and I have had nothing but positive outcome and experience. Emmett (BMW SA) always goes above and beyond when I bring my cars in. He takes an extra step to make sure my cars do not have any issues in the future. I had to bring in my old BMW 330ci for an airbag recall and their service department went above and beyond by identifying my check engine light and advising me of other problems that my car had. Emmeett is an example of what every service adviser needs to be! Thank you BMW Joel Confer.
PS. Their new BMW section is amazing. Very impressed with the expansion.
The best buying experience I have ever had! - jersand
I recently purchased an i3 from Sun, not because they were remotely close to me, but because they happened to have a car with the exact specifications that I wanted. I can't express what a great experience it was to do business with this group of professionals. Much of the praise goes to Peter Kompotiatis. We really appreciated his intimate knowledge of the cars coupled with his easy-going sales approach. He went above and beyond what would be expected to make sure this was the right car for us as well as getting us the best price possible. I will continue to buy cars from Sun as long as Peter and the exceptional support team are there.
Get your own WHERE DO I SIGN!!! deal - Akos K
I was a bit skeptical when I reached out via e-mail to Sun BMW to give me a quote on brand new 2018 BMW X3M40i since the dealership had only one example in stock and it was just released to the consumers. Bree Wallen responded to my e-mail very quickly and proceed to give me an appraisal of my trade via e-mail which non of the other dealers I reached out to did this for me. I stopped by the same weekend to take a quick test drive of this SUV. To my surprise Bree had off but I meet Peter Kompotiatis upon walking into the dealership. Peter and I hit it right off since he is an avid car enthusiast. After the test drive I was not only presented the sale numbers on the vehicle but Peter went out of his way to get me all of the incentives that BMW was offering. To close the deal not only did they discount the SUV and gave me the incentives, they also gave me a choice of special financing rates of 0.90% for 72 months. DISCOUNT+INCENTIVES+SPECIAL APR+ FAIR TRADE VALUE=WHERE DO I SIGN!!!! Needless to say I purchased the first X3M40i at the dealership. In the finance office I meet Alyssa Christian who was a great sport and did not pressured me into purchasing any unwanted add-ons.
Five days later I reached out to Peter about the 2018 Black M3 that was sitting in the showroom. Needless to say DISCOUNT+INCENTIVES+SPECIAL APR+ =WHERE DO I SIGN!!!! I ended up purchasing the M3 also even though I was planning to do a European Deliver on one.
Three weeks later my brother-in law ended up purchasing a 2018 530I Xdrive from Peter. Again, DISCOUNT+INCENTIVES+SPECIAL APR+ FAIR TRADE VALUE=WHERE DO I SIGN!!! He could not be happier with his new 5 series.
Lastly I cannot forget BMW Genius Casey Hawbaker who was great at explaining the vehicle tech features and saved me from reading the owners manual.
If you are thinking about purchasing a BMW, reach out to the great group of people at SUN BMW and get your own WHERE DO I SIGN!!! deal.
Excellent staff, service and my salesman George Donnelly - VLloyd
Intended in buying a Benz and stopped in to just check out the X5. To my surprise, I ended up ordering the the new designed X3 after driving it! I loved it! George Donnelly was great!! He helped me go through all the colors, options, and styles, and didn’t push the X5 that I came to look at. He knew I was going to look at other cars and was not pushy and told me to make sure. But my mind was made up, and 10 days later I got my order! Thank you!
Chris was also excellent, once it came in he showed me all the fun stuff I could do and went through all the new options. Very happy with my choice! Thank you!
Always get a second opinion, Apple service lies - Wendy
I took my car for a regular maintenance appointment. They called saying that my right strut and right wheel was damaged from an impact and needed replaced, Cost over $1000. The only type of impact we had was with a pothole, so I turned this into our ins, since we have pothole coverage, and showed the adjuster the paperwork from Apple. The insurance adjuster and mechanic said there was nothing wrong with the strut or the wheel, so I guess Apple was just trying to pull a fast one. So glad I didn't authorize this repair and get ripped off. This is quite disappointing because we have had our car serviced there only and had a great buying experience but will never trust their service dept again and neither should anyone else.
Don’t take your car for service - Msv443
This is the second time I’ve taken my car to Thompson for inspection and twice it came back with leaks the first time I found a pick in my car now it’s leaking again.
All of a sudden, I left it on Sunday afternoon and Monday leaks really if your car doesn’t have any repairs they will make some
Need a better way to schedule service - Dart1966
This dealer is a pain to schedule any service: You have to call and leave a message because no one ever picks up. Sometimes you have to call twice before someone calls you back. Then you have to "fight" with the loaner keeper Hailey? to get a loaner (even though you bought the car from them - don't even think about getting a loaner if you didn't buy your car there). Why doesn't BMW Group figure out a way to develop an online tool to schedule service with a loaner?
If Wyoming Valley could do a better job with scheduling service and loaners, they'd be a great dealer. They have a fantastic facility.
Service work - bimmerguye46
I took my 3 series in thinking it was just the battery that needed to be replaced, it turned out the fuel pump and head gasket were bad. The service department did their research and found that my vehicle has an extended warranty on it. They fixed the issues with my vehicle quickly while also providing with a courtesy vehicle while the repairs were done. I especially appreciated how kind the were even though my BMW isn't brand new and wasn't purchased at their dealership. This was by far the best experience I've had with any dealership.
Terrible service, no leadership. - camaro30thss
MY car was serviced for a oil change. Wanted to charge me for everything in the book they could find wrong or needed replacing in the car. Rental car was terrible, low tire, no gas and vulgar music loaded onto car. Never again will I return to this dealer.
Best experience - Lisa0709
Just leased a BMW X3 and can honestly say it was the best experience. I haven’t had many car buying experiences and was very apprehensive and a little intimated walking in to the dealership. David Teres and the P&W team made the entire process easy and stress free. Clearly customer service is the highest priority at P&W. All of my questions were answered. The numbers were exactly what I was quoted. They handled my trade in and made sure I was 100% satisfied with my new vehicle before driving off the lot. I am happy to join the BMW family and would highly recommend P&W.
Sewickley BMW Dealership - emilycaryn
The BMW Audi & Porche dealership in Sewickley, PA is the only place I have bought or leased a vehicles in the past 7 years because their customer service and selection is top-notch. If you are looking to lease or purchase new or pre-owned you will not be disappointed. I highly recommend working with Scott Ryan. He is knowledgeable and professional and will work hard to make your experience a good one.
Peter Ryan Exceptional Sales Person - JoeC
Recently bought a used Infinity from Peter at BMW of the Main Line. I have known Peter since he worked at Acura in S. Jersey many years ago. We all know the joke about car salesman, but Peter is honest, forthright, and very personable which I why I have maintained a relationship with him for over twenty years. Bottom line he cares about his customer and will do whatever he can to help you with your purchase. Ask for Peter when you visit BMW of the main line, and you can not go wrong.
Absolutely Top Drawer Service From Lisa J. and TomHesser BMW - Comsat
I saw a 2015 BMW M3 on their website. Living in Birmingham, AL I knew a trip to Scranton would be an involved process especially since I hate flying but after talking with Lisa Judson I found a level of professionalism and courtesy that went beyond typical. My wife and I flew up there and got the royal treatment from the whole gang. We ended up picking up the M3 after working with Lisa and promptly drove it 900 miles back home. We very much enjoyed our time with Lisa Judson, Rick and Jennifer Seeger. We trust we got a good car out of the deal as it was awesome on the road.
Don't ever buy a BMW and don't use Bobby Rahal!! - MEL
My husband's BMW X3 broke down and was towed to this dealership. They could not figure out what was wrong with it. After $4,100 worth of repairs it was still not working. They offered to do more work that would have brought us up to $10k in repairs. We ended up having to tow our vehicle home. Bobby Rahal left garbage in our car, the backseat was uninstalled, a piece was missing from the door and on the floor and a tow hook had been installed and left on the vehicle. This is all after paying for "repairs."
Best service Ive experienced with BMW. Went to several... - tonyvass
Best service Ive experienced with BMW. Went to several dealerships in the DC/Northern Virginia area and was very dissapointed with the lack of service, respect and attention shown by the salespeople. Beth worked to find me the car i wanted and have it brought in from another dealer, and was very straightforward and open in negotiations. No nonsense, very friendly, even adjusted the price on an add-on item to honor a quote we had been give, without me even asking for the price adjustment. Would like to go back for future BMW purchases as long as I live in the northeast. The drive was worth the great service.