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We found a 2016 Jeep Grand Cherokee online and drove... - Barry
We found a 2016 Jeep Grand Cherokee online and drove about an hour and 45 minutes to Stan McNabb in Tullahoma. It turned out to be worth the trip. Dwayne Salts was very professional and respectful. The vehicle was in great shape and the price was competitive. Thanks for the friendly service.
Top Reviewed Specialists At This Dealership
Sales & Leasing
Internet Sales Manager
Sales and Leasing Consultant
All the people at Nrwton Chevrolet were exceptionally... - pjnbev
All the people at Nrwton Chevrolet were exceptionally friendly and helpful with our transaction. The deal was worth our drive from Lebanon..plus we got a new flat screen TV.
Ford & GM Specialist
Our experience was excellent. - yrbarron
We went searching for a certain car. We were put with a representative that went above and beyond to make our experience great. I highly recommend this dealership.
Great atmosphere and a very friendly staff, Stuart was... - Vander
Great atmosphere and a very friendly staff, Stuart was very professional and went out of the way to make sure that we were satisfied. Wilson County Motors has a great selection of vehicles and we easily found exactly what we were looking for.
Internet Sales Consultant
Seamless in and out car buying experience! - jrone
A friend referred us to Tim Marcum (same day) and he and his partner Madison took excellent care of us on Black Friday. I had done a lot of research and knew what I wanted to look at, and they had it waiting for us when we got there. We did a test drive, looked at one alternative possibility, then inked a deal. Best car buying experience in my almost 60 years!
I knew exactly what I wanted...and though it wasn’t in... - axavol
I knew exactly what I wanted...and though it wasn’t in inventory Todd and Nick found it and fixed me up. Once I had a decision I was driving off the lot in my new truck in two days! They not only made the process easy, I actually had fun buying a vehicle!
Excellent service department - Cowboy
They always get my vehicles in and out of service department in a very timely fashion.Very pleasant and knowledgeable staff to do business with.
We loved this dealership. They were super easy to work... - sjspitzer
We loved this dealership. They were super easy to work with. Such great friendly people with a great deal. I love my 2019 trail boss..
I had to call for parts help, and spoke to Ashley Joga (... - kb2seo
I had to call for parts help, and spoke to Ashley Joga ( Hoga?) She was so helpful, answered all my questions...and I had a Ton! Friendly,confident, knowledgeable, empathetic and made me feel like my call and questions were important to her. Kudos to Ashley on helping me resolve a really tough issue!
Great job! Bob Lopez - evas garden
I didn't know exactly what I was looking for in a car except that it had to be white with tan leather interior and AWD. Bob found that for me at a price I could live with. Thanks Bob!
Still in the market but wonderful experience! - GerryA
I am currently shopping for a new or used GMC Sierra 2500. I find myself very fortunate to have been working with Leisha Wilhoite at HBB in Fayetteville. I can say without a doubt that my dealings with Leisha exceeded my expectations. In fact it was the best experience I have ever had at any dealership and I have had many. She was extremely polite and accommodating. It is because of Leisha that I will return to HBB for this purchase and any future one.
Chevy Tahoe 2017 - Cedric’s TAHOE
Please Help fix my TAHOE issues! I have taken my 2017 TAHOE in twice for the same roaring motor noise coming from the passenger side when my heating and air unit is on. This is my only means of transportation and I can’t keep affording to leave it for the same issue. I purchased this vehicle new expecting not to have these type of issues so soon on basically a new vehicle. I have purchased the extended warranty and just would like to have this annoying issue taken care of.
GMC Canyon - AMDykes77
Overall, great experience at Courtesy. They had several options of Chevy Colorado and GMC Canyon models. I was able to easily test drive different trucks and ask questions about the trim levels. I purchased a 2019 GMC Canyon All Terrain, which I am very happy with. When I arrived to finalize the deal, my truck was parked out front, waiting and was in immaculate condition. Closing process was reasonably quick and hassle free.
Awesome Experince... Thank You Johnny Young and Sunrise - Customer
I went here to help a friend who was looking for a used vehicle. Johnny Young took the time on Saturday evening to show us the vehicle, take us on a test drive and make sure she was able to see all of her options at the dealership and was never pushy. She was able to drive home in a Tahoe that she loves!! I highly recommend Sunrise Buick GMC. Thank you for everything!!
Poor body shop workmanship - disapointed
My 2017 Canyon was unfortunately damaged by someone else's negligence. Kirk Automotive was recommended by my insurance carrier and since the truck was purchased from Kirk, it only seemed logical to have their body shop handle the repairs to the two drivers side doors. After their third attempt to make the repairs, they finally got the two doors straight. No more dents or wrinkles. Problem now is the doors no longer match the rest of the truck color. The painter and the body shop foreman both agree the color does not match and the cause is there are too many coats of base and intermediate color on the doors. Well duh, if the doors would have been straightened correctly the first time, maybe the color would match. Now their solution is to repaint the two drivers side fenders in an attempt to "blend" the paint.
Bad service after sale - 1415matt
Bought a used truck with 1 key and no key fobs. I was promised, in writing, 2 key fobs in 3-5 days. Called after a week and no fobs, was told they would call when they came in in 3-5 more days. I called back after 10 days and was told they had 1. I said I was promised 2, " 3 days and we'll call you"... 7 days later, I'm still polite, and ask if there's an update. Some kind of manager said I'll call you back in just a min when I figure out what's going on. Never got a call back. Been over a month now and everything in writing is void now... I'm really not worried about the $200 dollars worth of fobs/programming, I'm just very disappointed in the service I received and lack of customer priority after sale. No service for 2 key fobs worth a bad review?
I bought a Buick there, didn't receive key fob's, called... - Unhappy
I bought a Buick there, didn't receive key fob's, called today got a run around of excuse's.they said salesman who sold me the car had quit, kept saying my car didn't come with Fob's, how do they know? The salesman left, call GMC customer service again received run around from sales
Manager to customer service, but he wanted to sell me a key fob at a discounted price, said I had waited to long to call???? Really? Didn't know.i had a time limit, how do I know my car had no key Fob's, how do I know it wasn't programed to another Buick?.or salesman threw them in the garbage? Buy they can say anything they want, why should u have to buy key Fob's from him, that's a great way to make more money then charge the customer to program them. Don't deal with these crook's
Dont go here!!! - Staci
Bought a used car, within 24 hours check engine light came on. Took it to service supposedly fixed, only to have same problem 2 weeks later. Have called back and was told that I bought a project car and too bad. Very RUDE!! Please go somewhere else and do not make the same mistake i did.
lack of complete service - Dudley
I have owned many Chevrolets, 2 out of 3 I bought at Alexander. I have always thought when you took you vehicle in for service that they checked everything that they checked off, I have since learned that they don't. My 2016 2500hd rear end kept smelling hot. Each time I went in for service I would tell them to check it and they also said they did. So one time after I got home I checked it for my self and it was almost 16 oz. low. I asked them why they didn't check it and they said they didn't check it on a service! even though they checked it on the work order. I have no leaks so it had to be always low. I have had my oil changed at Waverly Tire for the last 2 services. AND THEY CHECK EVERYTHING EVERY TIME! Most people would believe when a dealer services your vehicle they would check everything they check off. Buyer beware!
Ran into a problem with the truck while visiting the... - Crock
Ran into a problem with the truck while visiting the area. Beaman service took the truck in despite being backed up. Got back on the road quickly. Rob organized a drive for us & checked to see if we made it to our destination. Thank You
Collision center is horrible - Slenon123
It took a month for me to get my car back and I was given several different dates. No alignment, window tint chipping and awful detail job
Disappointed in loaner car policy. - Wiseguy
I had a warranty issue with my 2014 Chevrolet Traverse. When I dropped it off the job was going to take more than an hour. I was told they do not do loaner vehicles.
Odometer manipulation and fire before one month - Nope
Bought a used car less than a month ago. The axles were so bad they practically fell out, the cars security portion of the computer has a code showing the odometer has been tampered with. Volvo mechanic says the only time this code can be logged is when the odometer has been changed and a back tire caught fire. They will avoid your calls and they won't care much about you. Buyers beware getting a car from Chaparral in Johnson City,Tn.
Great truck buying experience!! - Tom from Pa.
Bought my new GMC from Dana over the phone/on line.Between Dana and her G.Mgr Roy they made the out of state purchase simple.They were even kind enough to have me picked up at the airport.The truck was exactly as I anticipated with all additional items added that I requested.I would recommend this dealer highly!! Fly in to Nashville buy a new truck spend a night on the town and drive home. PERFECT!!
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