48 Tennessee Buick Dealers
Nice people. - THBURNS
Nice people. Sam was easy to work with. Good dealership and professional staff. Well done.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales and Leasing Consultant
Great dealership and salesman. - AROBERTS0422
Great dealership and salesman. Got the deal done and in the truck I needed for work.
Jeff Brown was amazing. - Crys3461
Jeff Brown was amazing. Took care of me and my vehicle like it was his own. Love the family vibe at Wyatt Johnson. And I Honestly don't know of any other dealership who truly takes cares of its customers. I also just purchased a vehicle with John Huddleston, my 4th vehicle with him. He is the best!!!! I will continue to do business here for years to come. Thank you guys!!
We just bought our 4th vehicle in 7 years from Donnie - Kkmgrandma
We just bought our 4th vehicle in 7 years from Donnie Hatcher. Everyone who we have worked with had been very professional. Our latest purchase went very quick. We showed up at 6 pm and drove off with our new vehicle before 8 pm. Chris Miller was very friendly and professional. He made it feel like we have known him for years. If your looking to buy a new or used vehicle contact him at Donnie Hatcher in Brownsville TN.
Justin was great! - flyfightwin93
Justin was great! He went above and beyond all standards. By far the best and easiest purchase I've ever had. He answered all questions and made sure everything was discussed prior to paperwork. If I ever need another vehicle, I will be a repeat customer!!
Do not go here for car repair! - Sri KANDIKONDA
Do not go here for car repair! Would’ve given 0 stars if there’s an option. Car repair here felt nothing less than a scam.
I took my Chevy Camaro for repair to this dealership (I should’ve read the reviews before going there). They took about 2 weeks to inspect my vehicle (was paying for car rental this whole time). While I was calling everyday to get an update, I was told that ‘I will give you a call once I know more from my technician’. I mean, they have no clue about the car. Just a middle man?
Anyway, Once inspected, a gentle man has given me a call to disclose the repair cost. They said it costs $1440 to get junction block and wiring, some other 400-500 for other repair. Nothing else! No mention of any alternator repair. Keep this in mind.
After I requested for a discount, they got it down to 1500 and took another 2 weeks to repair. I was asked to pickup the vehicle around sep 11. I went, paid for the car and took the car. After about 7 miles, the car stopped!
With the same problem I had when I went to them in the first place. So, I towed it to them again! And 3 days later, I get a call that the alternator needs to be repaired and needs another $1100!
I mean, it’s the same problem I went to them first with. A roadside guy told me that it could be an alternator problem. And the ‘expert technicians’ at this service center did not find it in the first place, promised that it would be fixed with the 2 prior said repairs, and then came back to me with another xxxx repair! I cannot tell if it’s incompetence or just scamming.
So, I asked to either give me my money back or reduce the cost on the alternator. They got the 1100 cost down to 900. Come on! The incorrect inspection has costed me over $3000 including car rental for all the delays and on top of that, I got nothing from the dealership.
I plan to get it repaired at another place and proceed legally. I do not want this to happen to anyone else. Accountability is needed.
To whoever that is going to reply to this from the dealership, I do not need your apologies. It won’t get my money, peace back.
If you care, get me the refund and make sure to train your employees better, be trustworthy and make sure this doesn’t happen again.
Great service. - thowell824
Great service. Delivered as promised. Rick was very friendly, informative and helpful. Made me aware of needed maintenance for my next visit.
First visit to dealership. - Chma71
First visit to dealership. Moved here last year. Took my 2016 Corvette for regular service. They competed service abd and left car with window down in a rain storm. Sent a worker to wipe off. All service manager said was sorry about that. Corvette owners are a bit more meticulous about their cars than a service truck with vinyl seats. I expected better care for my car than i received. Will seek out another service provider
The worst experience I have ever had purchasing a Jeep in - lakeliving2008
The worst experience I have ever had purchasing a Jeep in all my life. Too many mistakes were made. After signing all the paperwork and a cashier's check in hand , the GM refused to sale the Jeep because he said it was not safe. But I don't believe it. I think it was priced too low and sold it later for a higher price. Very disappointed in this experience.
It seem like everytime i have my oil changed and tires - Timdawg42
It seem like everytime i have my oil changed and tires rotate they leave my valve stems off, I have to wonder are they being properly trained.
Roy Hobson and Jason were excellent to work with when I - Kt.eichelberger
Roy Hobson and Jason were excellent to work with when I bought my car from them. They went above and beyond to make sure I was comfortable with the price and the features. I'd definitely buy from them again!
I was in Serra of Jackson and test drove a fully loaded - chrislynnerose
I was in Serra of Jackson and test drove a fully loaded Buick Envision 2022. After going through their financing I was quoted a $965.00 a month for financing this! It was hire than my monthly mortgage, and would have been the 3rd vehicle I would have purchased through them. Needless to say, I went to Robinson Toyota in Jackson, TN and Ms. Tina Jones, Sales Professional, had the same fully loaded Buick Envision with half the monthly amount of financing that Serra of Jackson offered me. Tina and Robinson Toyota treated me with dignity and respect, that was 100% over how I was treated at Serra of Jackson, TN.
I would highly recommend anyone in the Jackson, TN area, visit Toyota Robinson as they do roll out the red carpet for every customer.
I never heard if the vehicle that I asked about was - tfj412
I never heard if the vehicle that I asked about was available. The sales agent sent an email that he would check on the availability when he returned to his desk.
Bought a new vehicle. - Gthompson
Bought a new vehicle. Took to long for the transaction. However, received an email that my tag would be delayed because of a covid outbreak in the Davidson County Clerks office. Should not have been an issue as I do not live in Davidson County. Replied to the email address that I was told to reply to the next day. I have since left 5 separate messages over the next five days, and still have not received a call back. Asked to speak with the general manager or someone at higher level and the call screeners said they could not and then hung up on me.
The kind and capable lady, I think her name is Trish, has - Camilleinhickman
The kind and capable lady, I think her name is Trish, has assisted me previously to get scheduled for EVAP replacement. She is also working to expedite this service the morning I bring my car in on 22 September. Otherwise she will arrange for me to have a ride back home and picked up when my car is ready. She is always very helpful and considerate. I have been a customer there for ten years.
Integrity ha serviced my vehicle since I purchased new 3... - terry.johnson98
Integrity ha serviced my vehicle since I purchased new 3 1/2 years ago. Excellent service every time I have visited the dealership. Plus a free vehicle wash with service. Integrity keeps me appraised of up coming service due. Great customer service.
THEY WERE GREAT PEOPLE TO DEAL WITH FROM THE START OF MY... - gwh
THEY WERE GREAT PEOPLE TO DEAL WITH FROM THE START OF MY BUYING EXPERIENCE TO WHEN WE FINALIZED THE DEAL.I LEFT A BUNCH OF CD,S IN MY TRADE THEY FOUND THEM AND MY SALESMAN CALLED ME AND TOLD ME HE HAD THEM THERE FOR ME TO PICKUP.THEY ARE GOOD HONEST PEOPLE TO WORK WITH.I WOULD RECOMEND THEM TO ANYBODY.
You guys always do an outstanding job and are always - ChristopherWright1967
You guys always do an outstanding job and are always friendly. They let you know what the problem is and help come to a solution before any work is done and the cost!
I trust no one else with my Cadillac!
Car broke down on me after 4 months of owning it. - Kylansdaddy22
Car broke down on me after 4 months of owning it. Very disappointed in their handling of it.
They charged me two hours labor for 20 minutes worth of - Gunny Wayne
They charged me two hours labor for 20 minutes worth of work. I'll never go back to them again. What a rip off.
GMC Canyon - AMDykes77
Overall, great experience at Courtesy. They had several options of Chevy Colorado and GMC Canyon models. I was able to easily test drive different trucks and ask questions about the trim levels. I purchased a 2019 GMC Canyon All Terrain, which I am very happy with. When I arrived to finalize the deal, my truck was parked out front, waiting and was in immaculate condition. Closing process was reasonably quick and hassle free.
They falsely advertised the 2016 Kia Sorento I purchased. - tmarlow92
They falsely advertised the 2016 Kia Sorento I purchased. It was priced over book value but I was willing to pay a little extra to get everything I wanted on it only to find out it didn’t have all the options listed. The sunroof broke on the second day and Carla Biznell assured me I would get a call from the service manager and almost 2 weeks later, I’m still waiting. Do not buy from here!! They will rush you with looking and test driving the vehicle.
Horrible! - eworsham350
Horrible!! Service and sales were completely dishonest. Bought a used car with a major mechanical issue and management was unwilling to do anything to help correct the issue.
After working with Teresa and Rice GMC with many vehicles... - jh44
After working with Teresa and Rice GMC with many vehicles over potentially a decade - beyond disappointed in this most recent experience and their apathy. To schedule for the transmission person (at the advice of the service department since apparently they only have one) on March 29th to wait and come in on April 22nd then after not hearing anything in 7 hours to call and find out that they will out they will not get to it till potentially tomorrow or "another day" is horrible customer support. If they were back-logged that should have been referenced prior to me bringing my vehicle or during drop-off, not 7 hours later after drop-off after waiting 4 whole weeks to even get my vehicle in. The lack of care by Josh and the service department will make me to regretfully not bring any future services needs or my vehicles to this service department as it's apparent they did not care one bit about my time as a customer. Disheartening when a dealership you have trusted and recommended for years to have zero consideration and completely drops the ball on customer support.
Horrible service! PURCHASED a used truck through their... - Godairae
Horrible service! PURCHASED a used truck through their online stock, flew from Oregon to Tennessee to pick it up, upon arrival was told truck was sold to someone else and they no longer had it available! We had receipt from salesman, had given credit card to hold deposit and everything! Spoke with owner, JJ Arnold, who didn't seem to care much and was very rude- he promised would send check for reimbursement of our travel expenses but after many attempts to contact him he never followed through- he was flat out lying to our faces to get us out of his building knowing we would be going back to Oregon and wouldn't be able to bother him.... The most horrible customer service experience we ever had-
make you pay for warranty work-- and do not fix the issue - JLHolloway
To truly rate these people there should be negative stars
Just getting and appointment at this place was horrible. 3 times I tried calling them only to get transferred to a phone that just rings. I had to actually go to the dealership service department to schedule my truck in for maintenance.
Picking up my truck was horrible NO one would wait on me and when they did they told me to go in the back room where 7 or eight people were back there just talking and laughing I ask where me service manager was they just said they do not know. SO I had to go find my truck look it over and drive it around front. Then went in to get other set of keys that I left, and I have to PAY for warranty work. Oh and the terrible loaner they gave me had 187,000 miles on it and should not be on the road, I was scared to drive above 50 mph.
Then week later I have the same problem that it was in this HORRIBLE dealership for, SO all that AND they did not fix the problem. My truck is currently in a real Dealership at the Wilson County Chevy dealership in Lebanon TN for the exact same problem, At least here I was treated as a Chevy owner should be, with respect. SO this horrible Edd Rogers should NOT be a Chevy dealership.
I would like the $240.00 I paid for them to fix my truck, WHICH THEY DID NOT, refunded. I would not EVER take anything to these unprofessional and disrespectful people.
Great truck buying experience!! - Tom from Pa.
Bought my new GMC from Dana over the phone/on line.Between Dana and her G.Mgr Roy they made the out of state purchase simple.They were even kind enough to have me picked up at the airport.The truck was exactly as I anticipated with all additional items added that I requested.I would recommend this dealer highly!! Fly in to Nashville buy a new truck spend a night on the town and drive home. PERFECT!!
Called to ask if a 2022 BLAZER that was advertised on - jabo121988
Called to ask if a 2022 BLAZER that was advertised on their website was still there. I talked to Sales Consultant Andy McGowan who was very friendly and helpful in the initial conversation and I set up an appointment to come down and view the SUV. Upon arrival Andy met me and took me to see the Blazer and gave me a tour of the vehicle and all the options making sure to explain about each option. The next day I came back and purchased the SUV. Andy was very nice explaining all the vital info along with Zack, whom I believe was the Finance or Sales Manager. All the staff was very nice and I would recommend them to anyone
My Wife and I purchased a GMC truck on August 13, 2013.... - kbrown60
My Wife and I purchased a GMC truck on August 13, 2013. After a week we were told to return the truck because they could not finish the deal.We were appalled as I had already spent money making some improvements on it. We were not compensated. We were offered another truck and we took it. We later found out that they had destroyed my credit rating by trying over 20 times to secure a lending institution to go the loan on the first truck and failed. Doing this lowered my rating drastically. They promised to fill the tanks on both trucks and did not. The second truck had no owners manual and it took 3 weeks to get it after many phone calls. We are still waiting for our registration and the 30 day tag will expire tomorrow. We were told to alter the date on the tags expiration date by office personnel. We complained to management and were told we would have our registration on Thursday September 12, 2013 by way of overnite mail. We did not receive it and now the tag will expire leaving us truckless. I am considering legal action. I wonder how this dealership stays in business.
Newton Chevrolet Buick GMC