Excellent Service - melrucker
I recently purchased a vehicle from Wilson County Hyundai and was highly impressed with the staff and service provided. Rob was the best and didn’t try to pressure me into buying and was extremely straightforward and friendly. Travis in finance was also amazing and worked hard to get the terms. I will definitely buy from them again!
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Best Salesperson I've ever deal with - AirForceBob
My wife and I looked at a new 2018 vehicle and contacted Ron to discuss a trade-in and "out the door" price. Ron made the process both easy and enjoyable! He went out of his way to find the exact car we wanted and then worked to get us every incentive available, an outstanding price on the new car, and a great price on our trade-in. He walked us through every step of the process and it only took a few hours from start to finish. It's easy to see that Ron is a man of integrity and genuinely cares about people. Although there are dealers closer to our home, we will make the trip again to see Ron when it's time for another new car. I am 63 years old and have purchased about 15 new cars during my lifetime and I can tell you that this purchase was, by far, the best car buying experience I've ever had.
Great Car Buying Experience! - Joe S.
Just had a completely wonderful experience buying a new car at Hyundai of cool Springs. Salesman Mike and sales manager Josh along with the finance department made it a easy and enjoyable experience. Everyone at the dealership couldn't of been nicer and we look forward to many years of good relationship in the future. I highly recommend checking these fine folks out!
2018 Hyundai Kona - 2CROOKED
Would recommend Terry Upton to anyone looking to buy a new vehicle. They frequently call to ensure that you enjoy the new vehicle and are adjusting well.
Awesome Dealership - The Eatons
The staff was very friendly, helpful, and professional. My husband & I were very pleased with the entire buying process. I rode off the lot with an early Mother’s Day gift. 2018 Dodge Challenger. They made sure it was clean & full of gas before I pulled off the lot. Yes I’m one Happy customer
Above and beyond - Disappointed
I couldn't have had a better experience with Friendship Hyundai and their salesperson, Lee. Lee and the rest of the staff were very professional and helpful. Lee acted more like a consultant than a salesperson. He gave me the information I needed and gave me some helpful recommendations. I never felt pressured or pushed.
When a question arose about the price of the vehicle they gave me the lower price, which was something that I saw as extraordinarily good service. A lot of dealers would have said "sorry, can't help you." But Friendship stood up and did the right thing. I would highly recommend them.
Hyundai purchase - geezer.g2b
The entire staff at this Hyundai dealership was very professional, thoughtful and very helpful. They guided me through the process, step by step and told me if I had any questions about some of the new options on my car, to drop by anytime. I dealt with the sales manager, Chuck Micci, and sales consultant, Eric Curtis. Eric was especially helpful. He helped with the return of my rental car as well retrieving the license plate off my old car at the repair shop. Overall, the service was exceptional.
Great, friendly staff - Whit1989
I had a great experience with Long Hyundai. Cedric made me feel very comfortable and was able to get me the car I wanted at a great price. Would definitely recommend coming here for your car purchase.
Awesome - redducttape05
great service all around with this dealership will be back for services! would highly recommend this dealership to anyone looking to get a great deal on a new vehicle Friendly, excited, happy people worked with me and my wife and got us EXACTLY what we wanted!!! thank you Friendship Hyundai!!!
THIS DEALERSHIP DAMAGED MY HEADLIGHT AND REFUSES TO REPAIR! - Emmydoyle
I drive a Hyundai Genesis 5.0 and decided on March 20th (Tuesday) to get my left turn light bulb repaired at the Hyundai on Covington Pike. Upon arrival at 3:00 PM, I asked the service tech Antwon if the process was long. He stated "No, it shouldn't take us any time to repair your light". My car was complete at 5:07 PM, two hours later. In a rush, I left without viewing the work done to my car expecting a simple turn light to be repaired correctly. On Friday, I personally washed my car and noticed the same headlight I got repaired was damaged and broken. Immediately, I called Antwon the service technician and left a voicemail. I called again on Saturday with no answer. He did not return my call. I returned to Hyundai on Monday expressing how I had not noticed it until washing my car and how I had not hit anything. No damage or scratches on my grill or paint, JUST a busted light that happens to be the same light I went to get repaired!! The manager stated it could have been hit by a cart, however, I have not gone to ANY stores and there are ABSOLUTEY NOOOO scratches on my paint. This has had to be the worse experience EVER and it has cost me $1,500 when I simply went to get a bulb change!! The manager David was dispassionate and immediately stated it was nothing on them. The GM Jason was as well. I had nooooo issues with my headlight prior to coming to this place and I completely regret it!! I would NEVER recommend anyone to buy a car from Hyundai or get any repairs done at this location!!! They do a pre-inspection video that clearly shows no damage to my light, but no post- inspection video!! Horrible DO NOT GO TO THIS LOCATION!!!! AND CHECK ALLLLL OF YOUR WORK BEING DONE BEFORE LEAVING!!
Best dealership - Cbev423
They are wonderful people that don’t just sell you a car they’re willing to make sure you get the best deal A1 great
new escape - dski43
this was the best buying experience that we have ever had. tracy work his butt off to help us. It seemed like he could not do enough for us. thanks to the dealership.
Carl and Lisa's Hyundai Elantra. - Carl's elnntra 1328
No hassle and very relaxed atmosphere. I walked the entire lot and picked out the car I wanted to drive. I walked inside Joe Wilder gave me the keys and told me to go drive ever how long I needed. I really liked everything about this car. With the discounts Hyundai offered I purchased the car. The warranty is the best anywhere and for a few dollars more and a peace of mind I purchased from Deniece Senter the bumper to bumper 100,000 mile warranty. I will purchase another Hyundai and it will be from Joe wilder.
Murphy’s - hayley_k_m12
Mike was great! I would totally recommend others to go to him. The dealership was very friendly, helpful, and patient. My overall experience was great. Love the new car!
Best experience i ever had buying a.car - Kathylong
I am credit challenged and everyehere i went turned me away. Then i found mike anderson and things really changed for me. Mike worked for several days to find a way to get me a reliable car that would fit my budget. He succeed and found a finance company that was willing to gove me a chance. During the process mike was very professional and made me feel right at home. He didn't rush me and explained things to me. I left today with a great used car that fits my budget. He neber at ant time tried to sell me something that i couldn't afford. He even put in contact with geico and i got a super price to cover my new vehicle. Thank you mike anderson for everything. If you ever need a car o would strongly recommend mike anderson. Thanks again moke
Wonderful Buying Experience! - Debbie T.- Knoxville
The best vehicle buying experience I have ever had. Great price on new vehicle, with little negotiation. Friendly and knowledgeable. Would drive 80 miles again, from Knoxville, to do business with them again! Highly recommend
Terrible customer service - Carreview1
The financial manager, Evan Facemyer, is extremely rude and dissmive of your concerns. I bought a maintanance package with them for $500. It was a huge scam. They never followed through and when I would try to call about it they would ignore my calls. I do not recommend going to twin city Hyundai ever.
Awesome experience - Jason
I bought a used car here very happy with the car very happy with the people and service I received never felt pressured Tyler my sales agent and the other folks I felt went over what was expected because they stayed past closing to finish my deal they also made a combinations for me to pick the car up the following day which was a Sunday and they were closed a very awesome experience overall when buying a car what for me is usually is a very tedious process
Scam artists - Perturbed
My dad and i went to HOC looking for a used Nissan Frontier. My truck had broken down and I needed to get back to work. I was told that they didn't have one on site but that they did have one in another location and it could be there in three hours. After two days that I should've been looking for other vehicles, they finally brought it to me, after dark. I was leery, but the Carfax came up clean and the dealership had assured that they wouldn't sell anything but the highest quality used vehicles. The truck looked and drove ok and I couldn't miss any more work, so I signed for it. It didn't take me very long, in the daylight, to find that the truck has had extensive body work, has been repainted and shows signs of flood damage. I find new things every day that I didn't notice before. I've had to make myself not look too closely because it only makes me angry. On top of all of that, the clutch has been acting up and I still haven't received my new tags almost two months later. If this is what Hyundai of Columbia considers a high quality used vehicle, they need their eyes checked or their morality overhauled. Don't buy from them.
Hyundai of Cool Springs
Wilson County Hyundai