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Great Dealership - Supergran70
I had thought about buying a new car but I didn’t know whether I wanted another SUV or a car. I stopped by Wilson County Hyundai just to look. I had an awesome young man show me some of the 2019 models. I ended up buy a 2019 Hyundai Sonata Limited. I love it! I will refer anyone looking for a new vehicle to see Bobby Raines at Wilson County Hyundai!
Top Reviewed Specialists At This Dealership
Hyundai Sales Specialist
Internet Sales Manager
Wonderful experience - Jgoldielocks28
From our salesman to manager to finance expert. Everyone at Hyundai Cool Springs was a pleasure to do business with. Thank you for the lovely experience!
Sales Professional and Genesis GXM Manager
Hyundai Certified Sales & Leasing Consultant
Greatest buying experience ever - JimG
We bought a new 2019 Hyundai Santa Fe yesterday 8/21/19 and it was the best buying experience in our 50+ years of buying cars. Our salesman Ken Stevenson is the best we have ever had. He took time to explain and demo how to set all the features up that was on the car before we ever drove it. Then he explained how all the safety features would work as we drove. First class demo. Then the purchasing of the SUV was easy and stress free taking very little time. The price was fair and we are extremely happy with our experience and purchase.
If you are in the market for a vehicle I would recommend Ken to anyone and feel you would be pleased with the way you were treated.
Just an amazing experience - ginagm35
I had a truly amazing experience, I never expected to go home with a brand new car. I was told to ask for Ricky and he had his partner help us until he finished with the client he was with. So thankful for all Ricky and Adam did for me. Adam got the process started started so Ricky could finish us up and put me in my new car. So helpful from the get go, and I didn’t give them much to work with but amazingly they were able to get me in a new car, still shocked they were able to help me. Thanks so much for everything, I truly appreciate it!
Amazing customer service from all at Allen Samuel's Hyundai - Twmarsh13
I was interested in the 2020 Hyundai Palisade Limited with the Moonlight cloud paint and black Nappa leather interior. The entire staff was friendly from the moment that I walked in the door. They knew I was there for the limited as I had placed a downpayment holding it. Zuella, Calvin, Mike, and Everett were all terrific to work with and made every effort to make sure that I was 100% satisfied!
Zuella was new and this was her first car sale, so we got to do her "tie cutting" ceremony to mark the occasion which only enhanced the experience for me and my son,
The Palisade is an incredible vehicle and they took time to make sure I knew all of the basics about the vehicle before driving off. Then the vehicle exceeding expectations in comfort, technology, style, and then gas mileage. It states 19/26 on the sticker, but I got 27.7 for the entire 125 mile trip back home and once I figured out how to reset the trip info, it got a whopping 32 miles to the galley at 74 mph cruise setting in eco mode. Amazing.
I would highly recommend the staff at Allen Samuels to anyone looking for a Hyundai in the Jackson, TN area. I am totally satisfied with my experience there.
Jana enjoying her new car - Jana2019
Cedric kept his word and got jana a car like he said he would. And he didn't give up he kept pushing till he got it. He was the best car salesman. Thank you
Impeccable Experience! - Happy Elantra Owner
found Friendship Hyundai 6/17/19 through Autotrader and my parameters for my next car. I received a response back from the dealer within an hour or so on my inquiry. The sales rep who worked with me from the start to finish was Jeff Troxwell. I told Jeff everything I wanted in a car I.E. the model, trim level, no package add ons, and the color. Not once did Jeff try to convince me to get a different model, package level, or color that I didn't want. Jeff made him accessible to all my questions (I had plenty) through calls or texts. Jeff made the whole process from the initial point of contact to the moment we shook hands and said goodbye as I drove off in new car an incredible experience. He explained each step of the process of the purchase in a down to earth language for me. He was thorough in showing me all the features of my new car inside and out. Jeff was professional, friendly, and never pushy for something I didn't want. I absolutely would recommend Jeff to family, friends, or a stranger.
After negotiation Friendship Hyundai honored the price of the exact same year, condition (new), model, and color that I found in North Carolina and this allowed me to make my car purchase in the state I live in! With the price they gave me for my new car it goes to show they really wanted to do business with me.
In the finance office my paperwork and finance package was put together by Scottie. Scottie was a blast to work with just like Jeff. While waiting for my turn to go meet with Scottie he actually called Hyundai unbeknownst to me to get me a lower interest rate and he was successful. I was really blown away by his willingness to take the time to call someone ast Hyundai to get me a better rate. Scottie explained each and every paper I had to sign in great detail, he stopped each time I had a question, and answered all my questions about the ins and outs of the loan. Scottie was quite pleasant to work with from the start to the end.
All in all for my next car purchase hopefully a Tuscan I will be back to Friendship Hyundai and to work with Jeff.
Best Sales people I have ever dealt with - Thavit80
I have to say that Hallmark Hyundai is not a dealership just looking to sell cars. They are more like a family, and they want you to get the the perfect car that fits you and your family. Buying a car can be a pain stakeing process but they made it really enjoyable to buy a car. I would recommend them to everyone buying a new car. I plan on building a strong long lasting friendship with them.
Excellent - owens.mary 222
Timely, friendly, stress free service
Nice waiting area
Good coffee and stocked vending machines
All of the staff very friendly and helpful
Had a great experience
Murphy’s - hayley_k_m12
Mike was great! I would totally recommend others to go to him. The dealership was very friendly, helpful, and patient. My overall experience was great. Love the new car!
Buyer beware - pricing tricks - used_car_shopping_for_son
We were shopping for a used Hyundai and liked one example within our price range that is a few years old with relatively high miles. We asked for a an outright purchase quote and it came in as Sales Price as shown on it, plus $800 in accessories of unknown kind, $599 Proc/Doc fee, and then Tax in dollars with no percent of State/County break down. An educated person knows that any accessory or option on a used car is part of the price so it is effectively ZERO and $599 Proc/Doc fee is a total scam since the dealer has minimal to np paperwork to do but to turn a title to the owner. We kept the cool and countered by asking to explain these additional costs and heard nothing back but "what we can do for you?" that totally avoids the question. There is a dealer about 100 miles away that had a similar example for a thousand less and no price tricks so we ended up getting the car there. Why would anyone would want to be taken advantage of by this place?
Great Service - BrennaBuckner
Tracey Carlile is amazing to work with. If you are looking for a new car, he is willing to work with you and make sure you are super happy. Ask for Tracey if you want to have a superior experience at Hyundai of Cookeville.
Terrible location - do not go here - Kport3
Poor customer service and long waits best describes this location. They don’t honor appointment times. They are incredibly disorganized. You can never get someone on the phone or to call you back. They do not keep you updated on the status of your vehicle. I would not feel comfortable leaving my vehicle alone with this group. In addition to suffering through terrible customer service at the service center, if you go to this location you will have to fight the sales people who pounce on you the second you pull in to the lot. I’ve had sales people trying to sell me a vehicle before I’ve even gotten out of my car. They hover around the entrance like vultures. The service staff can’t be bothered to help you. The facility where you wait is disgusting. It is not clean at all. If you can, drive the extra time and go to one of the other dealerships near here.
Service Department - jd
Ashley is an amazing asset to Downtown Subaru. She is ALWAYS professional. She has always had an appropriate answer or found the answer and followed up. She remained calm today even when drop off was busy and it appears she was the only one there to receive customers. She did not talk bad about her company in regards to being busy or the only worker. She just calmly and efficiently did her job. Be proud of her CEO of DowntownSubaru and treat her well!!! She has earned it!! Thank you Ashley.
Above and beyond! - Jhillard
Charity and the staff at Tarr went above and beyond to find me a Hyundai Ioniq. Brian has made sure I know how to operate all the new gadgets! Great experience in buying from Tarr Hyundai!! Highly recommend this dealership and staff!
Fantastic sales experience! - Ed Shumaket
I have purchased many new vehicles during my life and have got to say that the purchase of my 2019 Hyundai Kona at Twin City Hyundai has been the most pleasant that I can recall. Very friendly and helpful sales staff including the Salesman, Internet Sales Manager, Sales Manager and Service department staff. A very knowledgeable team that helped me make my purchasing decision without any of the high pressure sales tactics often encountered at other dealerships. I got the vehicle I wanted at what I believe was a fair price and do not hesitate to recommend Twin City Hyundai to anyone for their next vehicle purchase!
Terrible Service Dept - stratmansblues
I bought my Crosstrek in Nov of 2018. I have yet to get into this dealership for service since no one answers phone calls whenever I try to call.
Most recently, my console lid started to show a defect. I sent an email to the dealership manager and then I finally was able to speak to a rude service advisor.
I was told my console lid would be ordered on 6/19 and I would receive a call when it arrived. Here we are 7/8 and I haven't heard a peep from anyone. I tried calling to check and wasn't able to get through. I sent an email to the service advisor and the manager again and no reply.
This dealership needs to work on communication better. If I was interested in buying a car, I'll bet someone would be answering the phone.
Terrible experience - Bamaguy
I contacted the dealership to arrange a vehicle inspection and the sales agent assured me the truck was available. After driving 1-1/2 hours on Saturday the sales agent seemed surprised the truck was not there but at a shop somewhere being worked on. The salesman then surprised me by saying the price was not as listed but in fact was more! He promised to contact me when the truck was back at the dealership on Monday. But of course he never did. I tried calling, texting and e-mailing him but still no response. I even tried contacting the sales manager but NOBODY bothered to return my calls! The salesman was James Yates and I think the sales manager was Jon Price. I will never waste my time again trying to do business with this shoddy outfit!!!! I would rate this business even lower if I could.
I will never come to this dealership again the manager an as - Bigdaddy
I brought my car to be service they repaired the wrong thing on my car and was very rude when I tried to explain what they did wrong I will never recommend this dealership to anyone
Hyundai of Cool Springs
Wilson County Hyundai