Spur CDJR has earned my trust and business for life. - Pitbull1967
Spur CDJR has earned my trust and business for life. My wife and I purchased a brand new 2026 Ram 1500 Tungsten from them, and the entire process was one of the best vehicle-buying experiences we've ever had.
From the moment we arrived, there were no hidden fees, no dealer add-ons, no upselling, and no high-pressure sales tactics. Everything was transparent, straightforward, and professional. While their inventory of Ram Tungsten models wasn't extensive, we were able to find a highly optioned truck that fit our needs perfectly and came with over $14,000 in discounts.
What truly sets Spur CDJR apart is that the excellent customer service didn't stop after the sale. A few weeks after we purchased the truck, a safety recall was issued. Instead of waiting for us to discover it on our own, the dealership proactively contacted us and scheduled the repair. In all my years of vehicle ownership, I honestly can't recall another dealership taking the initiative to reach out regarding a recall. That level of customer care speaks volumes about how they treat their customers after the sale.
The service experience was just as impressive as the purchase process. The recall repair was completed quickly, and while the truck was already there, we decided to have the oil changed early and the tires rotated. The service department was efficient, organized, and respectful of our time. Communication was excellent throughout the visit, and the work was completed exactly as promised. We were in and out in less than three hours, which is exceptional considering everything that was performed. The truck was returned clean, serviced properly, and ready to go.
I want to specifically recognize Tim Trawick, our salesperson, Matthew Maxwell, the Sales Manager, and Kirk Bauer, the Service Manager. Each of them demonstrated professionalism, honesty, and a genuine commitment to customer satisfaction. They went above and beyond to ensure we were taken care of, answered every question, and made the entire ownership experience enjoyable.
It's easy for a dealership to make promises during a sale, but Spur CDJR backed those promises up with outstanding service after the purchase. That combination is rare these days. We highly recommend Spur CDJR to anyone looking for a dealership that values honesty, professionalism, and customer service. They've earned two lifelong customers.
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