187 Texas Jeep Dealers

**Review of "Nick" at Hefman River Oaks Jeep, Ram, - brock134266

**Review of "Nick" at Hefman River Oaks Jeep, Ram, Chrysler, and Dodge** My interaction with Nick started when I called him back after he left a message, surprisingly reaching his personal phone at home late in the evening. Despite my initial skepticism towards typical dealership tactics, Nick was incredibly welcoming. I traded in my 2025 Honda Accord Hybrid Sport for a 2026 Mazda Miata MX-5 Grand Touring RF, with only 131 miles and feeling almost new. This unique two-seater is perfect for me now that my wife is getting a Toyota SUV—definitely a fun addition rather than a primary vehicle. The dealership offered a great price, and while I tend to be frugal, I was impressed. The next day, I sent Nick a long text message outlining why it would benefit the dealership to sell this "odd duck" car, especially since they primarily trade in American-made vehicles. I made a lowball offer, fully expecting them to turn it down. Nick took my offer to his General Manager, who happened to be his dad. As expected, they turned down my initial offer. However, I then proposed a more reasonable price based on fair market value, which was accepted. We discussed my "trade-in" of the popular Honda Accord, which I bought new and had only 7,800 miles on it. As empty nesters, I wanted to return to my love for small sporty cars, especially the reliable Mazda Miata, rather than hybrids. I had considered a BMW 228i, but their quality had some issues in the past. Though I've never favored American-made cars, being raised in Texas has made me appreciate them. Nick was fantastic to work with; our enjoyable conversations felt more like friendly banter. He was straightforward and fair, making the process smooth and pleasant. I love my new Miata, which takes up half the space of the Accord. While its gas mileage is poor compared to a hybrid, I only commute once a week, so fuel costs aren’t a concern. This car is for enjoyment, with a simple 4-cylinder engine that’s easy to maintain—I always take care of my vehicles! After my hectic schedule, I was finally able to travel from Spring to River Oaks. I met Nick in person. He is just as personable in person as he was over the phone, by text, or by email. I was impressed. In fact, everyone at this dealership was friendly, even the GM, who is his Dad. I joked about paying in Confederate currency due to my advanced age (63, lol), and even his Dad was amused. Hefman River Oaks offers a customer-friendly experience that feels more like working with friends than a typical dealership. Nick promised to get me in and out quickly to avoid Friday rush hour, and he delivered. Unlike many dealerships, Hefman welcomed cash buyers, while my experience at Gillman Honda was frustrating. Despite having an 835 credit score, I was treated poorly there and endured multiple price hikes during the negotiation process. Ultimately, I financed a car for a month so I could pay it off quickly. At Hefman River Oaks, I never felt pressured. Nick was a pleasure to work with, and we connected over shared interests, making me feel at ease. The test drive was leisurely, and everything was in order when we returned. I couldn't be happier with my purchase—a 2026 Mazda Miata with just 131 miles. The entire process, from meeting with the amenities salesperson to completing the paperwork, took only about 30 minutes. Overall, this was the easiest and most enjoyable car-buying experience I've ever had. I applaud the entire team at Hefman River Oaks, especially Nick—he was incredible!

I have bought at least 30 cars over the last 50 years and - Byrd

I have bought at least 30 cars over the last 50 years and delt with many more car salesman during that time and the salesman at bluebonnet Austin Carpenter was excellent the best I have worked with. Austin met all of my requests and went above and beyond. Byrd Hughes

They are all amazing! - brendababydoll

They are all amazing!!❣️ They went over and beyond for me!! Super nice group! Thank You All!!

Took in for air conditioner repairs. - SWAYZEEXC

Took in for air conditioner repairs. They diagnosed it and gave me a price. The price was 3 times too high for a/c work. I paid diagnostic fee and took the truck to independent shop and got it fixed for 1/3 of what your shop wanted.

Southfork are scamming customers and just laugh when you - sheena.pender

Southfork are scamming customers and just laugh when you do and bring it to their attention. I am working with Department of motor vehicle, corporate, bbb ,etc to file formal complaint on this dealership. Its time people like Blair Moody, Trenton Slater, Jon in finance, Adam Hoke and wife are held accountable for their actions

Requested info on a vehicle, wouldn't give out the door - jsiddell7

Requested info on a vehicle, wouldn't give out the door pricing at 1st and then increased the price they had just online by over $7k from the time of me inquiring to getting pricing on the vehicle.

Perfect overall experience with service. - alex.stroud23

Perfect overall experience with service. Oleg Zatsepin my service advisor was professional and courteous. He assured me he would take care of my concerns and followed through on his promise. He maintained communication throughout the process which is really important to me. GDCJ took care of my Jeep right away. I recieved my Jeep back after major repairs in a couple of days with no issues or defects. The courtesy shuttle was great. Perfect service. I could not be happier with this service department. I appreciate the integrity. Thanks Grapevine!

I had a check engine light on, I asked if they could run - Jerry

I had a check engine light on, I asked if they could run a quick diagnostic check to see if it needed immediate attention or could I drive it until I could get it repaired.they said they were booked for three weeks before they could check it. I just paid $14,000. To have major repairs done and was concerned that a problem had reoccurred. I can’t believe they couldn’t take 15 minutes to check it for me. They said come back in three weeks.

I had an absolutely fantastic experience working with - Anthony Morales

I had an absolutely fantastic experience working with Austin at the Nyle Maxwell RAM dealership, and I can’t recommend him enough! From the moment I arrived, Austin greeted me with a warm, professional attitude and took the time to truly listen to what I was looking for in a vehicle. He wasn’t pushy at all, which was a refreshing change from some of the high-pressure sales tactics I’ve encountered elsewhere. Austin’s knowledge of the RAM lineup was impressive—he answered all my questions in detail, walking me through the different models, features, and options available. He helped me weigh the pros and cons of each vehicle based on my needs, and was transparent about pricing and available incentives, ensuring there were no surprises throughout the process. What really stood out was Austin’s commitment to making sure I felt comfortable every step of the way. He worked tirelessly to get me the best deal possible, even negotiating with the finance team to ensure I received the best rate. The entire car-buying process felt seamless and stress-free, and Austin’s communication was top-notch—he kept me updated regularly without ever being overbearing. I also appreciated that Austin wasn’t just focused on the sale. He made sure I understood all the features of my new RAM truck before I drove off the lot and followed up afterward to make sure I was completely satisfied with my purchase. His level of customer care truly set him apart. If you’re in the market for a new vehicle and want a no-pressure, hassle-free experience with a knowledgeable, trustworthy salesperson, I highly recommend Austin at Nyle Maxwell RAM. He made my car-buying experience enjoyable and straightforward, and I couldn’t be happier with my new truck! Thank you, Austin!

I’ve bought many cars and 5 jeeps in my lifetime. - Jeeper

I’ve bought many cars and 5 jeeps in my lifetime. Have to say I could not have been happier the way I was treated. I felt it was fair but above that they were extremely Considerate and knowledgeable. They took care of it. I highly recommend them. Danny S

**Review of "Nick" at Hefman River Oaks Jeep, Ram, - brock134266

**Review of "Nick" at Hefman River Oaks Jeep, Ram, Chrysler, and Dodge** My interaction with Nick started when I called him back after he left a message, surprisingly reaching his personal phone at home late in the evening. Despite my initial skepticism towards typical dealership tactics, Nick was incredibly welcoming. I traded in my 2025 Honda Accord Hybrid Sport for a 2026 Mazda Miata MX-5 Grand Touring RF, with only 131 miles and feeling almost new. This unique two-seater is perfect for me now that my wife is getting a Toyota SUV—definitely a fun addition rather than a primary vehicle. The dealership offered a great price, and while I tend to be frugal, I was impressed. The next day, I sent Nick a long text message outlining why it would benefit the dealership to sell this "odd duck" car, especially since they primarily trade in American-made vehicles. I made a lowball offer, fully expecting them to turn it down. Nick took my offer to his General Manager, who happened to be his dad. As expected, they turned down my initial offer. However, I then proposed a more reasonable price based on fair market value, which was accepted. We discussed my "trade-in" of the popular Honda Accord, which I bought new and had only 7,800 miles on it. As empty nesters, I wanted to return to my love for small sporty cars, especially the reliable Mazda Miata, rather than hybrids. I had considered a BMW 228i, but their quality had some issues in the past. Though I've never favored American-made cars, being raised in Texas has made me appreciate them. Nick was fantastic to work with; our enjoyable conversations felt more like friendly banter. He was straightforward and fair, making the process smooth and pleasant. I love my new Miata, which takes up half the space of the Accord. While its gas mileage is poor compared to a hybrid, I only commute once a week, so fuel costs aren’t a concern. This car is for enjoyment, with a simple 4-cylinder engine that’s easy to maintain—I always take care of my vehicles! After my hectic schedule, I was finally able to travel from Spring to River Oaks. I met Nick in person. He is just as personable in person as he was over the phone, by text, or by email. I was impressed. In fact, everyone at this dealership was friendly, even the GM, who is his Dad. I joked about paying in Confederate currency due to my advanced age (63, lol), and even his Dad was amused. Hefman River Oaks offers a customer-friendly experience that feels more like working with friends than a typical dealership. Nick promised to get me in and out quickly to avoid Friday rush hour, and he delivered. Unlike many dealerships, Hefman welcomed cash buyers, while my experience at Gillman Honda was frustrating. Despite having an 835 credit score, I was treated poorly there and endured multiple price hikes during the negotiation process. Ultimately, I financed a car for a month so I could pay it off quickly. At Hefman River Oaks, I never felt pressured. Nick was a pleasure to work with, and we connected over shared interests, making me feel at ease. The test drive was leisurely, and everything was in order when we returned. I couldn't be happier with my purchase—a 2026 Mazda Miata with just 131 miles. The entire process, from meeting with the amenities salesperson to completing the paperwork, took only about 30 minutes. Overall, this was the easiest and most enjoyable car-buying experience I've ever had. I applaud the entire team at Hefman River Oaks, especially Nick—he was incredible!

Overall a great experience. - mpercival

Overall a great experience. Straight forward pricing, no pressure, easy to do business with overall. Tim was great and knew the details about the Ram I purchased very well.

Very professional and excellent service. - aordonezjr

Very professional and excellent service. I am very pleased with my experience and I would recommend Alejandro to everyone!

Everything was awesome. - dickensts

Everything was awesome. Good people. We will be back. Have a great day. Thank you.

BUYERS BEWARE! - wfulcherashton24

BUYERS BEWARE!!!! Be extremely cautious with this dealership. Back in March 2026, I purchased a 2021 GMC Yukon XL AT4 from them. (I am an out of state buyer). I asked multiple questions, asked for pictures, videos, etc. Everything seemed perfect. Carfax came back clean, no mention what so ever of any modifications or damages or salvaged title, nothing. When the vehicle arrived to me, my husband and I popped the hood and to our surprise, there was a whipple supercharger on the car (which we had no idea about but duh, we were super excited about it!) I immediately texted Scott at the dealership and asked if they were aware of the supercharger, he responds with “yes, that info should have been relayed to you, but definitely an upgrade!” (Pics of text messages available, but unable to attach here). Everything seemed fine, my husband and 2 of our kids loaded up and drove 15 mins up the road. It drove great and everything seemed fine. We went home. The next morning, I got my kids ready to take them to their nanny’s and I was headed to work, the car started skipping and then shut off completely. I waited a moment and then it started back up and started shaking bad, but I was able to make it to where my kids needed dropped off, then the car shut off again and wouldn’t start back up. It had to be towed. Long story short, I have had this vehicle since March 20, 2026 and have been without the vehicle for 6 months of the time I’ve had it. It has been in the shop. Not only did the dealership not let me know about the modification of the supercharger, they didn’t let me know that it has previously been sunk in salt water. HAND FULLS OF SEASHELLS were found in the engine bay and wedged in between parts. The entire engine bay and everything in it is completely corroded and rusted. The entire steering column from top to bottom is so thick in rust, it screams when I turn the wheel. Thousand and thousands of $$ have gone into this car and it still is not drivable. The dealership also sold me a 2 year warranty on the car knowing it would never be able to be used due to the modifications that were made to the vehicle. I purchased what was suppose to be a stock, normal vehicle to get to and from work and anywhere my family needs to go to going 6+ months without a vehicle. I’ve missed an insane amount of work due to this. I’ve reached out to Matt, Scott and Billy numerous times. I’ve called the dealership, I’m told I’m being transferred and then I get hung up on. I hope and pray this review helps future customers so nothing like this happens to anyone else, I wouldn’t wish this on anyone. I’ve also attached pics below of all text messages I’ve sent and nothing else has been done about this. They took full advantage of an out of state buyer and my life and my families has been affected tremendously by this.

Outstanding sales team! - kchapman3309

Outstanding sales team! Each member made a great effort to answer questions and explain features. They made sure my car was the best fit for my needs. Everyone was friendly, patient, and took a personal interest in my preferences.

I had a great experience at this dealership , service - Gabriel Jasso

I had a great experience at this dealership , service wise. My Jeep Compass had broken down and this dealership did an outstanding job on getting me back on the road. Peter who is the service advisor was a very forthcoming with every detail and no hidden surprises. He even recommended the shuttle vehicle so that we could go get something to eat while we waited for our vehicle to be repaired. I would recommend this dealership to anyone and especially the service advisor Peter who was in constant contact with me and always open to any discussion or concerns I might have. You can trust him and if I ever have a problem again while I’m visiting he will be my first call. Thanks Peter for all your hard work

Carmax Lubbock offers excellent communication, fast - Christopher Lee

Carmax Lubbock offers excellent communication, fast processing, and friendly customer service, making the car buying experience smooth and professional.

I told them what I wanted and they found it. - Tonygmcelroy

I told them what I wanted and they found it. Worked the entire deal over the phone and the vehicle was delivered to me the next day. Couldn’t ask for an easier buying experience.

Fue el peor servicio de mi vida la gente es grosera eh - canocanojosem

Fue el peor servicio de mi vida la gente es grosera eh incompetente y el auto que compre se descompuso alas 100 millas después de conducirlo y el dealer prefiere romper el trato para no hacer válida la garantía no compren en este lugar el lo peor

Outstanding customer service and experience and Justin - dlv5225

Outstanding customer service and experience and Justin understands customer service and how to treat people!

Truck was there for a week and never got looked at I - stillistand667

Truck was there for a week and never got looked at I don't recommend using them

Great service department always pleased when our vehicle - Tony Ellis

Great service department always pleased when our vehicle needs maintenance we are always treated like family, The managers from sales to service are very helpful and concerned about our needs.

Tried to purchase a vehicle from this dealer as an out of - Toddwn

Tried to purchase a vehicle from this dealer as an out of state purchase. They bombarded me with calls, texts, emails from several people and AI people. All I wanted was someone with knowledge of out of state purchases to schedule an appointment with me to go through the deal. Instead, the salesperson insisted on only answering questions over text, and his answers were all wrong according to the sales manager I ended up talking to. When I offered to pay their price in full all cash, the sales manager told me that he would rather sell the car to someone locally and refused to sell me the car. In the end, they ended up giving me the run-around, telling lies, insulting me personally and wasting my time.

Rubén was supper helpful and this place was super - jacquelinemurillo05

Rubén was supper helpful and this place was super friendly and attentive i definitely recommend them!!

The staff at Ram Country is always helpful and polite. - tamifenner

The staff at Ram Country is always helpful and polite. They had my car serviced quickly.

Great customer experience while shopping for our new - Wendy Guevara

Great customer experience while shopping for our new Jeep. Robert was super helpful and knowledgeable. We were surprised on how fast we were able to find the right vehicle. Can’t wait to come back to this dealership again to buy our next vehicle.

Everyone was very nice. - Becky

Everyone was very nice. I liked Luis first let us test drive by ourselves.. Then I think her name was Ashley finished our paperwork. Izzy at sales made it super easy and explained everything to us

My experience today at the car dealership was very - Rainbow

My experience today at the car dealership was very pleasant. very warm and friendly atmosphere.

Brandon Williams is the man! - blomx040

Brandon Williams is the man! I'm an indecisive guy and he was patient while i made my decision. Brandon also went above and beyond in making sure I was comfortable with my choice and presenting a variety of options. Didn't feel pressured like i usually have in the past when buying a vehicle.