2,636 Texas Used Car Dealers

Too many visits and after this last visit to service - MOMSDABOM48

Too many visits and after this last visit to service center, technician said it was repairable..

Prompt service, excellent communication. - J&J

Prompt service, excellent communication. What more can you ask for. Coffee Bar a nice perk!

This was a pleasant buying experience. - chriskesler35

This was a pleasant buying experience. Because I have a fraud alert on my account it took several extra steps to get the financing portion rolling but overall was not a hinderance and they worked hard to get me going. All my questions were answered completely. My sales person, Mary, was amazing and took extra time to show me all the bells and whistles on the vehicle. She also took the time to ensure I was properly setup before leaving with the car. They even used my preferred lender instead of their normal lenders which was very cool. My experience was amazing.

I took my car in for service at John Eagle Honda. - Satisfied Customer

I took my car in for service at John Eagle Honda. My service advisor, Mike Ma, was great - very good customer service.

Took my ‘19 RAM in for oil change, safety recall, and - T_Limited

Took my ‘19 RAM in for oil change, safety recall, and fluid flushes. The job only took about 4 hours, but I was expecting more, so had my son pick me up so I did not have to wait on it all day. But, before I got back home, they called and said it was ready to be picked up. I wish they would have let me know they were almost finished before I troubled my son. Other than that, the work was done professionally and timely.

Thomas Farmer was a great salesperson. - scopeland50

Thomas Farmer was a great salesperson. We enjoyed our experience buying a vehicle from him. We will definitely recommend him to anyone.

Always polite and willing to help. - beefly56

Always polite and willing to help. I appreciate them explaining the problem to me in detail

My F150 was serviced in such a very fast and efficient - JAVROQ

My F150 was serviced in such a very fast and efficient manner that I was extremely satisfied.

i had a great experience with Javier Gonzalez shopping - Matt

i had a great experience with Javier Gonzalez shopping for a car at helfman ford

Very professional, fast service. - JASONGREGORY786

Very professional, fast service. Customer lounge very inviting. I’ve taken my vehicles there since I’ve been in Texas. Keep up the stellar work.

Joeed is absolutely awesome. - Ashley Hernandez

Joeed is absolutely awesome. He made it super easy to buy my in out my lease. He was great at keeping me updated and providing fast service.

First of all, your sales agent and sales manager did not - Mannyj2008

First of all, your sales agent and sales manager did not give me details or terms and conditions of the Maintenance & Hazardous Plans that was charged on contract until after the fact! I had to go back and request written detail info of what the plans covered or not covered! You have to give clients the option to buy plans to avoid this problem of deceptive trade practices! Secondly, after i requested refund of these plans, it took 2 months before my refund was applied to my balance with Kia Finance. Third, according to the terms of conditions each plan I cancelled before 90 days was to be charged $50 each, or $100 in my case. I never used the plans and was still charged over $300 from my refund amount! In conclusion, in my opinion, your customer service, business practices, and overcharging my refund was a bad experience with Kia personnel! You failed to appreciate that i bought your vehicle and felt your people weren’t happy for me to request my refund of the worthless plans!! Yes, you can call me if you want to discuss this rating! Manuel Juarez

From start to finish, our experience was fantastic. - gopackgo

From start to finish, our experience was fantastic. I can't say enough good things about Reginald "Reggie" Collins—his number one priority was making sure we had an enjoyable experience at Onion Creek Volkswagen. He listened to our needs and made some very knowledgable suggestions that ended up getting us into the PERFECT vehicle that wouldn't have us making any compromises. We absolutely love our new VW! Hats off to Reggie and the entire team for making this the BEST car shopping experience we've ever had.

Awesome people and easy to work with! - josephjallen

Awesome people and easy to work with! I was out in an hour thanks to my salesman JD!

Great attention to detail. - marknelson0116

Great attention to detail. Nice staff and willing to work with people. Help with follow up items in progress but all expectations have been met.

Excellent experience with this service department. - Joe

Excellent experience with this service department. Great results and they managed to address my warranty issue, did a software update and completed a recall all in one day. Great staff and service. They make being without your vehicle as smooth as possible and pain free.

We've been 3 times to purchase vehicles from Nissan & - Nora D

We've been 3 times to purchase vehicles from Nissan & Ford. Good service and understanding. We've gone twice in a month alone!

This is my second vehicle purchase with them. - Prettybird

This is my second vehicle purchase with them. The vehicles are always in amazing condition. Employees and management are amazing and very helpful. I love this place.

Nelda childress and terry stay late to help me. - luna-manuel

Nelda childress and terry stay late to help me. My wife is happy with her truck. Thank you cartopia.

This dealership is awesome. - susbchandler

This dealership is awesome. They got me in and out in under an hour for my 10,000 service, oil change, and tire rotation and I didn't even have an appointment. The tire rotation was free and they washed the car. Everyone was very friendly and pleasant to be around. The environment in the dealership is very pleasant. There is always someone available in parts to provide service and support. I highly recommend this dealership

The wait time was too long and I waited an extra hour - melvalino_

The wait time was too long and I waited an extra hour because I was mistaken for another black customer that was there.

Excellent customer services, Jaime Gonzalez was very nice - Gustavo

Excellent customer services, Jaime Gonzalez was very nice and proffessional. David Mc David Fort Worth nice place..

Alex Rivera was the best! - Samanthanicole3489

Alex Rivera was the best! I told him exactly what I wanted & the next day I drove away in my dream car. He then sold my husband his dream truck the day after. Highly recommend!

Thank you for your response, Kyle. - Monicky20

Thank you for your response, Kyle. While I appreciate that the team is now working on it, it's unfortunate that it took a public review to prompt action. As a customer, I should not have had to go through so much frustration just to access my own service records. I expect full transparency and timely communication moving forward. Please ensure all records are provided without further delay. Thank you for your attention to this matter.

I was impressed by the appearance and cleanliness of the - elcamino577

I was impressed by the appearance and cleanliness of the building when I got there. Kevin, my salesman was very friendly and attentive .He was able to help me with every concern I had. He made my wife and I feel comfortable throughout the entire process. I definitely will recommend him to my friends and family.

This is my second jeep with them Everyone is helpful - Barbpompo

This is my second jeep with them Everyone is helpful and I love the service

The manager of the maintenance department, Javier - DADGROSS54

The manager of the maintenance department, Javier Mendoza, listened to my concerns about future service to my Corvette. He confirmed that I would continue to get service at VIVA for my 1996 car.

If I could give zero stars I would. - K Castruita

If I could give zero stars I would. They add to the contract stating you NEED to have them in order to purchase the vehicle and then don’t provide support documents for said coverage. The warranty company they use also has horrible reviews. Trying to get an answer from them is next to impossible. I’m on day 2 of trying to get help. Go somewhere else for a vehicle.

Left a review yesterday about the terrible customer - Cookrob1818

Left a review yesterday about the terrible customer service from Luxury Auto Works and a 1986 Mercedes classic car we bought recently and the problems we are having with it that were not disclosed at the time of purchase, and how the owner Thomas won’t even answer our emails or phone calls. Just ridiculous!! My friend Lyla, a retired schoolteacher bought the car and since that time we had a certified mechanic in San Antonio look it over and says it had numerous mechanical issues that were obviously not disclosed at purchase, and we were told that these are not recent issues. Anyway, we do not recommended Luxury Auto for anything!!!

Found an Autotrader posting here for the Vehicle I was - awispa

Found an Autotrader posting here for the Vehicle I was looking for at a very reasonable price and in super condition with low mile. Investigated this listing and the autofax. Set up a time with Chrissy met her early inspected vehicle took drive made cash offer and finished paperwork exactly as shown in posting with no changes or additions. Chrissy and all staff I met were friendly and helpful. I have a few days for closer look by my mechanic but expect no hiccups. Thanks for a fast and pleasant transaction 5/24/25.