2,659 Texas Used Car Dealers

Scammers. - Jamie

Scammers. They force $5000.00 out the door bull crap fees on top of their high prices. Don,t fall for It! Not honest!! Add 5K to any on line price. Added mandatory fee Dealer Services $498.00-Appearance Protection $795.-Non Tax Fees $284.00 after paying TT & L . Don,t walk run!

Company sold my financial contract mid way and now both - meltitsworth

Company sold my financial contract mid way and now both company's are demanding payments.I paid new company and old company (durrett motor company) isn't acknowledging those payments and came and repossessed my car and hit on my credit.This can't happen ,now I dont have a car to get to work very inconvenient with No terms .Dont make the same mistake I did...Carless without resolution. Help

Highly recommend this dealership. - peggylewis_56

Highly recommend this dealership. Be sure you ask for Deadra Skinner as you car dealer. I found her to be honest, trustworthy, and willing to go above and beyond to satisfy you. I went in wanting a car that was out of stock and just so happens her daughter had the same type I wanted. So she let me drive her daughter’s car! She helped me get mine ordered and was good to communicate with me on all details. I’ve enjoyed my car and will always use Deadra and refer others to her!

What a great dealership! - jscottbeauchamp

What a great dealership! The service department is as spotless as the gleaming showroom. Anthony in sales id personable and knowledgeable. Easy negotiation without endless trips to the manager. No pressure to buy high priced warranties, insurance, and protection packages. No pressure to use their finance. I had a minor problem with my Jeep, but Sales Manager, Jim Villcheck took care of it in short order. If you expect to be treated with respect as a valued customer, Crenwelge is the place to buy.

Blakefulenwider Chevy in eastland is a good - Donnysmith2806

Blakefulenwider Chevy in eastland is a good dealership Sales team is knowledgeable and courteous They help u out with what ever u are in the market for

Nice salesperson. - sgoods210

Nice salesperson. Still don’t think they gave me a fair offer on my trade. A local dealership offered 3k more but I REALLY wanted the vehicle I purchased. The vehicle was the best price I had been able to locate so I am happy about that part.

Thank you Bossier! - mommabear

This dealership is always super professional and kind! Will buy all of my cars from them! Thank you Bossier for always taking care of me!

I worked with Spiro over there and the experience was - athnz52

I worked with Spiro over there and the experience was super fast and easy. Would definitely recommend anyone to see him and buy a car here !

These guys do not know how to keep there word and their - dfwtech72

These guys do not know how to keep there word and their ethics are poor at very best. I bought a car and rather than take care of a loyal ambassador for their company like i was, they turned their back on me when i needed help. That is ok though because i will be seeing them soon in court.

Trust me, you’ll want to deal with Thierry Boua!Positive... - Austinandrews

Trust me, you’ll want to deal with Thierry Boua! Positive attitude, not pushy, and extremely understanding of your wants, and needs! Very good experience, and will absolutely recommend this dealership and salesman to anybody and everybody!

Service center associate Braden was very competent, - Marjie

Service center associate Braden was very competent, intelligent and considerate. 👍 The technician was thorough and took the time to explain everything he did. Can’t remember his name Greg? Rick? Anyway he was great. 👍

I want to start by saying that I genuinely love the - joshuabotello933

I want to start by saying that I genuinely love the Lincoln brand and my vehicle. My frustration is specifically with the service department at Hooks Lincoln, not Lincoln itself. I scheduled an appointment for Friday, February 20, 2026, and dropped my vehicle off the evening prior on Thursday, February 19, 2026, for recall work. At the time of scheduling, I was assured the vehicle would be completed by Saturday afternoon, February 21, 2026. Based on that commitment, I arranged my schedule accordingly. However, on Saturday afternoon I was informed that my vehicle would not be ready until Monday, which created major issues for my family since I rely on my vehicle to take my kids to school and manage daily responsibilities. Being told by James Perryman (Service Advisor) at the last minute to simply get a rental for Monday was frustrating, especially since rentals are rarely available through this dealership. This situation is particularly disappointing because of my previous experiences here with Chris Moran (Service Manager). During an earlier visit, my vehicle remained at the dealership for nearly two months. During that time, I had to pay out of pocket for a rental vehicle for an extended period due to the lack of available loaner or rental support from the dealership. The first time I brought it in, I still had warranty coverage and raised several concerns, but I felt those issues were not taken seriously or fully addressed. When I returned a second time for warranty-related problems, I ended up paying out of pocket for repairs that could have potentially been covered had the concerns been properly handled during the initial visit. Throughout these experiences, I have consistently struggled with a lack of proactive communication, limited urgency, and no reliable loaner or rental options to support customers while their vehicles are being serviced. As a customer, I expected a higher level of customer care and initiative from a dealership representing a premium brand. At this point, I no longer plan to bring my vehicle back to this service department, even if that means driving further to another Lincoln dealership for service. I hope management takes this feedback seriously and reaches out to address these concerns directly. I would welcome the opportunity to discuss a resolution and see improvements made so future customers receive the level of service expected from a premium dealership.

Went in for a trade in and Cassandra and her team made it - Victoria

Went in for a trade in and Cassandra and her team made it happen! Will be back in the future!

This is the third vehicle we have bought from the - clfgillett

This is the third vehicle we have bought from the dealership. We love the service we get from them. I plan on buying another one in the near future and will use them again. I highly recommend this dealership to anyone looking to purchase cars, SUVs, or trucks. This is by far the best dealership we’ve dealt with.

I bought my car 4 months ago, and still don't have my plates - JHOLLIDAY

DO NOT PURCHASE FROM THESE PEOPLE. I bought a 2016 landrover from them 4 months ago and still have not received my license plates for my SUV. NO ONE WILL RETURN A SINGLE EMAIL, OR CALL. THESE PEOPLE WILL SCAM YOU !!!

Complaint Details In late July early August I bought a - hemphillr18

Complaint Details In late July early August I bought a 2018 Hyundai elantra from McLeod auto sales within 3 days it overheated check engine light on had return to shop they replaced radiator and thermostat a month later car overheated again this time they had to burp radiator meaning air was in the line a month later I had to return to dealership radiator reservoir was bone dry and when you refill it is empty in a day returned to shop this time they said oil was in antifreeze and antifreeze in oil so they said I would need a new engine I have only driven the car 2000 but I have carshield and they have been waiting weeks for pictures of the damages McLeod has of yet not sent the pictures I was provided a loaner but I would like a different vehicle to pay one thais reliable I was reading the lemon law and it states after 3 chance to fix your is lemon and has to be returned and replaced with a reliable vehicle I also had to bring it in for a sensor malfunction that was 150 on carshield I spent 947 on brakes and shocks I would like to be reimbursed for repairs plus a new vehicle Desired Outcome/Settlement Desired Settlement: Exchange None Provided From the Business on Wednesday, December 27, 2023 We’re truly sorry you have had issues with your vehicle. I’ve spoke with the general manager and service manager . I’ve been assured you have been taken care of and are now happy with the outcome . If you need any further assistance please don’t hesitate to reach out to Jay Moses at the dealership. It’s our goal to make sure our customers feel satisfied with there purchase. From the Consumer on Thursday, December 28, 2023 Complaint: 20940459 I am rejecting this response because: Regards, Robert Hemphill McLeod employees are respectful and helpful but I was sold a lemon I had to pay for parts and was never offered an opportunity to get a replacement car all they want to do is keep working on the same broken car they are helpful but they don't offer you options when they know they sold you a bad car other than just trying to fix it multiple times to No success. I just feel scammed because who gets a car that breaks down 3 days after you get it and they make you pay for parts they waived labor and but my issue is I was never given opportunity for a different vehicle because in life if something breaks you try to fix but if you can't fix you replacement I feel quality was not a big deal for this dealership so in summation an offer was made it was not my first choice but I was forced to feel like I had to keep the car while my preference was to exchange From the Business on Friday, December 29, 2023 Please refer to my original comment. From the Consumer on Tuesday, January 2, 2024 Complaint: 20940459 I am rejecting this response because: although repairs are being made to my vehicle my original request was for a different vehicle because the one I was given is a lemon because of the problems I have on the vehicle. I feel I was not given a good vehicle to start Regards, Robert Hemphill From the Business on Friday, January 5, 2024 The car has been repaired for you at no charge ,We will not provide a new car . We’ve done everything in our power to take care of the problem. From the Consumer on Monday, January 8, 2024 Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID 20940459, and find that this resolution is satisfactory to me. Regards, Robert Hemphill From the Consumer on Thursday, January 25, 2024 Complaint: 20940459 I am rejecting this response because: This is a continuation from a previous bbb case 20940459 I got the vehicle back and less than a week later the alternator went out which is a covered part under the previous fix Regards, Robert Hemphill From the Business on Thursday, January 25, 2024 We’ve done everything we know how to do to make this customer happy . There’s nothing else we can do . This is my final response , I won’t be blackmailed by a custo

Made service appointment to have struts replaced on my - dhtex

Made service appointment to have struts replaced on my Chrysler 300. On the appointed day I drove 40 miles to the dealership. Arrived early, reviewed what was needed and left. In three hours I called to check to see what time it would be completed. Later learned that the parts were not there and would take 3 to five days to get there. I have made other arrangements (for less money) and have no plans to return to Premier Autoplex.

I had a great experience with Karl. He was very... - mzheng06

I had a great experience with Karl. He was very knowledgeable and made the entire process very easy. Would definitely recommend working with Karl again!

This place is a great place to buy a car or truck from. I... - lorilouise5

This place is a great place to buy a car or truck from. I am on a budget and needed every penny to get a good used car after an 18-wheeler hit my me in my paid off chevy impala on an accident on March that was ruled at the scene as a "no fault of either driver due to signal lights not working" & thankfully I was uninjured but lost Everything in the accident. I needed another vehicle asap to keep from losing my employment and texas best auto deal auction worked with me and helped me buy another cash car for only 1000 dollars total fees included and that was 3 months ago and it still runs great. I wouldn't have been able to recover from that unfortunate setback without their help and professional support and services in getting another car. I would recommend them to anyone who may be down on their luck but can save up enough money to start over to definitely go there. It'll be money and time VERY WELL SPENT.

David Cordova is an asset to NXCESS. I dealt with David... - kaflory

David Cordova is an asset to NXCESS. I dealt with David over the phone because I am over two hours away from the dealership, David and the team at NXCESS stayed true to their word. The car i was inquiring about was on point, couldn’t be happier.

I stopped at this dealer ship on my way back to Michigan - mcmike9677

I stopped at this dealer ship on my way back to Michigan to have them do a force regeneration on my 2017 F250. They completed the service and then called me out to my truck to tell me I had a small rear differential leak but said they topped it off and I would be able to make it home. Eight hours later I’m sitting on the side of the highway with my differential blown to pieces. Now Im stranded outside of Oklahoma City at 10pm. Fast forward to Monday and I get a call and text from Whiteface ford that they have my differential plug and wanted to know if they wanted me to have them mail it to me. I called them and told them about the catastrophic failure with my rear differential. They said they would get back to me and let me know what they would do. Total cost to fix my truck was over 12k. Now they won’t answer my calls and no one will call me back. I’m not looking for much but you would think they would at least refund the service charge for the work they did on my truck of 420.00 and pay the 600.00 towing charge. I would never recommend them to anyone. Beware if you use them for service on your vehicle. They made a catastrophic mistake and won’t take responsibility for it. I have the voice mail and the text from their employee saying they have my differential plug. I was just asking for them to do the right thing and they won’t even respond to me. How shameful.

I just want to say JP got me right. - RomethaejohnsonRo

I just want to say JP got me right.I'm very impressed and happy with my purchase. He's the man !!! Thanks again 😊

Complete scam artist, a real piece of s---. Tried to... - Mark Roback

Complete scam artist, a real piece of s---. Tried to reason but they are just a group of uneducated kids

Pocketed $3,500 that we paid them to buy us a warranty - DoneDirtyby360SmartCar&Kamkad

From our own personal experience with buying a vehicle from this dealership: This 360 Smart Car / Kamkad (or whatever name it is at the moment), is a complete scam. Just watch the News reports. Google search 360 Smart Car investigation. Yes, it is the same dealership, no matter what they tell you. Look at the location. Same employees. They changed their name to fool people. This same company is in the news elsewhere, too. Here is why I'm so upset and trying to let everyone know to beware. Please keep in mind, too, that this is such a dreadful company, that NO ONE has bothered to reach out to us in an attempt to make this right. They charged us THOUSANDS OF DOLLARS for an extended warranty on a car they sold us 6 months ago (Nov 2018), and they have never paid the warranty company! So we have no warranty on our 8 year old car we bought from them because they pocketed our warranty money! Seriously, who does that???!!! To the owner or manager: I hope you're having a good time with our $3,500 at your "Family owned and proud" business of yours. Are you proud of yourself for scamming money from hard-working people? I can only hope that this happens to you one day! I sound bitter don't I? Well, let someone steal $3,500 from you and then tell me you're not bitter. We have three girls in college, we can't just walk to our backyard and get more cash off our money tree and buy another $3,500 warranty. I just happened to call the warranty company in Feb of 2019 to ask if I would get a contract in the mail; and they told me, "Oh, your contract has never been activated because the dealer never paid us for it." Whaaaaaat?? Now, no one at this "more-names-than-Elizabeth-Taylor" dealership will call me back or return my emails! I mean why would they call me? They're obviously too busy vacay'ing in the Grand Caymans with our stolen money. Not to mention this: 2 to 3 WEEKS AFTER we bought the car, they called us to say they were changing the finance co. to a different finance co. because the 1st one went out of business. WEEKS LATER! Ummmm, why did it take them so long to contact us? The paperwork was just sitting on someone's desk collecting dust for WEEKS! That's why. Oh, and I'm not done: They also tried to raise our interest rate on the new paperwork/contract. Are you kidding me?? It was only after I told them they could have the car back, and they could shove their higher interest rate up their you-know-what, did they agree to keep the rate the same. So, we had to go back to this freakin' dealership to sign all new paperwork with a new finance co. on it. Oh, and I called the original finance co. and they told me they did NOT go out of business. Hmmm. Of course, we didn't get our plates until months later and we asked them to mail the plates to us because we didn't want to go back there AGAIN. They said no, so we had drive back out there to pick them up. I have proof of all this, so NO ONE can say that I'm lying!!!!!!! If these people were good or honest at all, don’t you think they would have paid our warranty by now? Do you want this to happen to you? I’m not upset with our sales people who helped us, but rather owners and management who actually took our money and didn’t pay our warranty. Please understand, I am normally a very, very patient and easy-going person. But this dealership has caused soooo much heartache and frustration; and they’ve caused us many sleepless nights. They stole from us. And they don't care! Don't make the same mistake we did. DO-NOT-BUY-ANYTHING-FROM-THIS-DEALERSHIP!! If you do decide to go there anyway, please run to your doctor first and get a quick CT Scan; just to make sure you have a brain. Yes, I’m angry and I should be! Can I be any more clear? I don’t think so.

Don't take your vehicle to this dealer for repairs. I... - kyle.eckhardt

Don't take your vehicle to this dealer for repairs. I took my sons 2012 Silverado in for a air bag recall and the technician cracked the dash. I talked to Dalton the service writer and he said there was nothing he could do and that it was a common problem. I then talked to Brad Tegeler the Service manager and he said the only thing they could do was to replace it at cost. Why should a customer pay for their incompetency. Its a shame people/businesses wont take ownership for their mistakes. I was in the process of buying a new truck and had originally talked to one of their salesman. I wont do business with someone that wont do what's right and hope you don't either.

Great service! - exaudi

I highly recommend buying from Jordan Motorcars. Salesman, Chris Gonzales, was friendly, helpful and not at all pushy. He just presented the vehicle and answered questions. Was impressed he brought the truck to me in Austin and met my wife the next day for her signatures. Just got a call from him several days after purchase asking how things were with the truck. Great follow up!

From start to finish, our experience was fantastic. - gopackgo

From start to finish, our experience was fantastic. I can't say enough good things about Reginald "Reggie" Collins—his number one priority was making sure we had an enjoyable experience at Onion Creek Volkswagen. He listened to our needs and made some very knowledgable suggestions that ended up getting us into the PERFECT vehicle that wouldn't have us making any compromises. We absolutely love our new VW! Hats off to Reggie and the entire team for making this the BEST car shopping experience we've ever had.

Wow, what a difficult Dealer. - kfede1

Wow, what a difficult Dealer. I am trying to buy a 250k Vehicle. It is on their showroom, but they won't let me verify its running state with a test drive or starting it up. There are several Ferrari 488s in Dallas to choose from that are cooperative. No need to waste more time with these folks

Awesome people and easy to work with! - josephjallen

Awesome people and easy to work with! I was out in an hour thanks to my salesman JD!

Office pleasant, informative, easy to work with. - John Glass

Office pleasant, informative, easy to work with. Honest and up-front with procedure and they requirements. Diagnostic found known problems plus a couple not so obvious. Fixed all but found I needed plug wires that weren't on the estimate. Replaced the wires free of charge. Truck (a Ford) runs good as new. Fast turnaround, fair price, quality work. Highly recommend their service dept.