2,645 Texas Used Car Dealers

THEY DON'T CARE ABOUT THEIR CUSTOMERS AT ALL. - kakisha.gordon85

THEY DON'T CARE ABOUT THEIR CUSTOMERS AT ALL. I REGRET IT COMING HERE AT ALL

Do Anybody Know how to Contact Auto Group Very... - gloriawhitfield67

Do Anybody Know how to Contact Auto Group Very important?The place is Closed And I'm quite sure there is another the location still have my vehicle through them

Thank you so much Kilimba at Heritage Mitsubishi for - debramclemore1953

Thank you so much Kilimba at Heritage Mitsubishi for being so patient and helpful with me! Kilimba explained all the awesome bells and whistles on my awesome new Outlander. God bless you!

Don't do a deal with this guy James Thurston! - Mlkweedp

Don't do a deal with this guy James Thurston! He messages people like myself and offers money for a bronco I'm selling and then never messages you back after accepting his offer. He is a scam artist!

Highly recommend this dealership and their service dept! - jamie_bills

Highly recommend this dealership and their service dept! Derrik in service was great to wk with and very pleasant atmosphere! Click

Amazing service from Thanos and the team! - will.davie

Amazing service from Thanos and the team! Thanos was incredibly responsive to my many questions, provided all the necessary documentation without being requested, and could answer all my Range Rover specific questions without having to consult a manual. When I picked up the car he spent a long time talking me through all the functions, and set up the infotainment and user preferences for me. Previously I had an Escalade that I bought from Sewell Cadillac in Houston - I remember saying to my wife that I didn't know what car I would buy next but I knew I'd buy it from Sewell. I appreciate the level of service, the staff knowledge, and more than anything else I find everyone I deal with to be trustworthy, which is not the case in many dealers. My Escalade was stolen, I was looking for a Range Rover, I didn't know that Sewell had a Land Rover dealer so I looked online. I was really pleased to find a link on the Land Rover USA website. Thano picked up on the first call and looked after me throughout the process. It's not often that buying a new car is a pleasant experience, but this time it was. I cannot compliment Thano enough, I guess you've realized that by now.... His level of service, knowledge and attention is what will bring customers back for their next car and the car after that. Thank you, Will Davie.

Came for headlight issue as it was a bulb out, they... - Sue2459

Came for headlight issue as it was a bulb out, they replaced as they vacuumed out my car, was a good day with no issues, thankyou

Loved the guys here. - christaturner83

Loved the guys here. They were VERY helpful, concerned and down to earth. Made my Son's first car buying experience wonderful. Will definitely be going back for myself really soon ❤️💖☺️

Amazing service friendly service well work hard to try - Solisrobert5ten

Amazing service friendly service well work hard to try and get you your car amazing job

Purchase of the car went well, but it took a long time to - Blue_thunder77

Purchase of the car went well, but it took a long time to complete the sale. It was nearly 8pm when we left the dealership and was already dark outside. When I got the car home, I noticed that when they pulled the papers off the window on the back door, they damaged the window tint. I hadn't noticed it at the dealership, because it was dark and the salesman made sure to stand in front of that window until I got in the car. Also, within a few days of purchasing the car, the dash started displaying an error message about the instrument cluster needing to be serviced. I contacted Honda of Lake Jackson and the sales manager told me it just needed a software update, and that I could take it to a VW dealership to get it updated. The VW dealership charged me $190 to run a diagnostic scan, which revealed that the instrument cluster had a fault prior to me buying the car. They quoted me $1550 to replace the instrument cluster. When I shared this with the manager at Honda of Lake Jackson, I was told there was nothing they could do about it, and that I should have bought an extended warranty. The car did come with a 90 day warranty, but it conveniently does not cover this particular issue. I feel like they sold me a lemon. Needless to say, I will not be doing anymore business with Honda of Lake Jackson.

Just bought a Ford Focus, took awhile due to our own - B&Angel

Just bought a Ford Focus, took awhile due to our own finances and jumping between cars but Dana was patient and worked with us for each step. We ended up very satisfied and confident in our well informed decision, once needed we will definitely try to come back to get our next vehicle!

Excellent Service Everytime! - ANDRELWMS

Great customer service and above and beyond care for your vehicle. I recommend this shop for all foreign car repairs and/or maintenance needs. Satisfied customer

Justin the assistant sales manager did an awesome job. - pernellroberts63

Justin the assistant sales manager did an awesome job. We made a agreement and they stuck to it. It is hard to find people like that these days. The salesman also did a great job.

Great experience - I worked with Rodney who was very - Slj

Great experience - I worked with Rodney who was very knowledgeable of the product. I was looking at a RAM 1500. He was kind, answered my questions, let me test drive and sent a followup email thanking me for coming in.

They selling Lemons giving raw deals after I payed off a - travisthomas247

They selling Lemons giving raw deals after I payed off a car I got scamed on the next car SMH so that's how that go ! Got a 2014 charged higher than the 2016 we payed off than the 2014 a Lemon haven't had it a year yet and having transmission failure I'm so disappointed in Durret ! Than I get harassed for non payments on my truck when I've made all my payments! Didn't have to do me and my family wrong like that I lost alot of money on Durrett behalf! Yall Rude I couldn't afford to get Scammed now I'm in serious debt and my wife don't have reliable transportation anymore can't even make it to her patients SMH shame on yall Durrett Motors

I purchased a car from them on April 22 paid cash instead - Lizowens2012

I purchased a car from them on April 22 paid cash instead of financing. 15 days later, the rear brakes came out of the car going down the highway 70 miles an hour. The service department failed to secure the brakes when they replaced the brakes at the top of the car being traded in this is after I paid an additional $500 to make sure the car with CPI. Not only that the detail that was supposedly done on the car was god awful. There were still cat hair under the seats between the seats. The inside of the doors compartments were nasty and disgusting, and you can clearly see where armor all was swiped here and there the seatbelts were gross. Flat nasty for a dealership detail on top of almost losing my life due to their negligent service. They paid for the repairs never offered to have the car re-detailed and all I got was and I’m sorry!

Blakefulenwider Chevy in eastland is a good - Donnysmith2806

Blakefulenwider Chevy in eastland is a good dealership Sales team is knowledgeable and courteous They help u out with what ever u are in the market for

Thank you Bossier! - mommabear

This dealership is always super professional and kind! Will buy all of my cars from them! Thank you Bossier for always taking care of me!

I worked with Spiro over there and the experience was - athnz52

I worked with Spiro over there and the experience was super fast and easy. Would definitely recommend anyone to see him and buy a car here !

Trust me, you’ll want to deal with Thierry Boua!Positive... - Austinandrews

Trust me, you’ll want to deal with Thierry Boua! Positive attitude, not pushy, and extremely understanding of your wants, and needs! Very good experience, and will absolutely recommend this dealership and salesman to anybody and everybody!

Service center associate Braden was very competent, - Marjie

Service center associate Braden was very competent, intelligent and considerate. 👍 The technician was thorough and took the time to explain everything he did. Can’t remember his name Greg? Rick? Anyway he was great. 👍

Great place Chris and the techs always take care of me - Darkhorse731

Great place Chris and the techs always take care of me even though I don't drive a lincoln they treat my F250 like one always cleaned up after a service and always explained as to what maintenance I need next thanks guys for treating me like family!!! Go frogs!!!

Went in for a trade in and Cassandra and her team made it - Victoria

Went in for a trade in and Cassandra and her team made it happen! Will be back in the future!

This is the third vehicle we have bought from the - clfgillett

This is the third vehicle we have bought from the dealership. We love the service we get from them. I plan on buying another one in the near future and will use them again. I highly recommend this dealership to anyone looking to purchase cars, SUVs, or trucks. This is by far the best dealership we’ve dealt with.

I bought my car 4 months ago, and still don't have my plates - JHOLLIDAY

DO NOT PURCHASE FROM THESE PEOPLE. I bought a 2016 landrover from them 4 months ago and still have not received my license plates for my SUV. NO ONE WILL RETURN A SINGLE EMAIL, OR CALL. THESE PEOPLE WILL SCAM YOU !!!

Complaint Details In late July early August I bought a - hemphillr18

Complaint Details In late July early August I bought a 2018 Hyundai elantra from McLeod auto sales within 3 days it overheated check engine light on had return to shop they replaced radiator and thermostat a month later car overheated again this time they had to burp radiator meaning air was in the line a month later I had to return to dealership radiator reservoir was bone dry and when you refill it is empty in a day returned to shop this time they said oil was in antifreeze and antifreeze in oil so they said I would need a new engine I have only driven the car 2000 but I have carshield and they have been waiting weeks for pictures of the damages McLeod has of yet not sent the pictures I was provided a loaner but I would like a different vehicle to pay one thais reliable I was reading the lemon law and it states after 3 chance to fix your is lemon and has to be returned and replaced with a reliable vehicle I also had to bring it in for a sensor malfunction that was 150 on carshield I spent 947 on brakes and shocks I would like to be reimbursed for repairs plus a new vehicle Desired Outcome/Settlement Desired Settlement: Exchange None Provided From the Business on Wednesday, December 27, 2023 We’re truly sorry you have had issues with your vehicle. I’ve spoke with the general manager and service manager . I’ve been assured you have been taken care of and are now happy with the outcome . If you need any further assistance please don’t hesitate to reach out to Jay Moses at the dealership. It’s our goal to make sure our customers feel satisfied with there purchase. From the Consumer on Thursday, December 28, 2023 Complaint: 20940459 I am rejecting this response because: Regards, Robert Hemphill McLeod employees are respectful and helpful but I was sold a lemon I had to pay for parts and was never offered an opportunity to get a replacement car all they want to do is keep working on the same broken car they are helpful but they don't offer you options when they know they sold you a bad car other than just trying to fix it multiple times to No success. I just feel scammed because who gets a car that breaks down 3 days after you get it and they make you pay for parts they waived labor and but my issue is I was never given opportunity for a different vehicle because in life if something breaks you try to fix but if you can't fix you replacement I feel quality was not a big deal for this dealership so in summation an offer was made it was not my first choice but I was forced to feel like I had to keep the car while my preference was to exchange From the Business on Friday, December 29, 2023 Please refer to my original comment. From the Consumer on Tuesday, January 2, 2024 Complaint: 20940459 I am rejecting this response because: although repairs are being made to my vehicle my original request was for a different vehicle because the one I was given is a lemon because of the problems I have on the vehicle. I feel I was not given a good vehicle to start Regards, Robert Hemphill From the Business on Friday, January 5, 2024 The car has been repaired for you at no charge ,We will not provide a new car . We’ve done everything in our power to take care of the problem. From the Consumer on Monday, January 8, 2024 Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID 20940459, and find that this resolution is satisfactory to me. Regards, Robert Hemphill From the Consumer on Thursday, January 25, 2024 Complaint: 20940459 I am rejecting this response because: This is a continuation from a previous bbb case 20940459 I got the vehicle back and less than a week later the alternator went out which is a covered part under the previous fix Regards, Robert Hemphill From the Business on Thursday, January 25, 2024 We’ve done everything we know how to do to make this customer happy . There’s nothing else we can do . This is my final response , I won’t be blackmailed by a custo

Made service appointment to have struts replaced on my - dhtex

Made service appointment to have struts replaced on my Chrysler 300. On the appointed day I drove 40 miles to the dealership. Arrived early, reviewed what was needed and left. In three hours I called to check to see what time it would be completed. Later learned that the parts were not there and would take 3 to five days to get there. I have made other arrangements (for less money) and have no plans to return to Premier Autoplex.

I had a great experience with Karl. He was very... - mzheng06

I had a great experience with Karl. He was very knowledgeable and made the entire process very easy. Would definitely recommend working with Karl again!

This place is a great place to buy a car or truck from. I... - lorilouise5

This place is a great place to buy a car or truck from. I am on a budget and needed every penny to get a good used car after an 18-wheeler hit my me in my paid off chevy impala on an accident on March that was ruled at the scene as a "no fault of either driver due to signal lights not working" & thankfully I was uninjured but lost Everything in the accident. I needed another vehicle asap to keep from losing my employment and texas best auto deal auction worked with me and helped me buy another cash car for only 1000 dollars total fees included and that was 3 months ago and it still runs great. I wouldn't have been able to recover from that unfortunate setback without their help and professional support and services in getting another car. I would recommend them to anyone who may be down on their luck but can save up enough money to start over to definitely go there. It'll be money and time VERY WELL SPENT.

David Cordova is an asset to NXCESS. I dealt with David... - kaflory

David Cordova is an asset to NXCESS. I dealt with David over the phone because I am over two hours away from the dealership, David and the team at NXCESS stayed true to their word. The car i was inquiring about was on point, couldn’t be happier.