Warm and inviting - NICOLERPAIGE
I’ve purchased from Southern before I actually love the buying part of it
I’m hoping that the service side isn’t terrible
That is what I experienced with my last vehicle from Southern
The purchase Dept is wonderful however the service Dept makes me feel like I’ve been scammed
Top Reviewed Specialists At This Dealership
COMMERCIAL & LEASING Sales Associate
Senior Sales Agent
Senior Sales Executive
Our experience at Boyd Chevrolet Buick GMC of Emporia, VA - WallyGator
We had a very pleasing experience with the dealership. Everyone was very pleasant (especially Anthony Coleman and Kelly Little). Our only disappointment was that we saw the car offer on CarGurus for a much lesser amount than we actually we able to purchase the car for but they did reduce the price of the car for us and gave us all of the incentives they could. I personally feel if Buick or GMC allow their vehicles to be put on this website then they should stand by the price they allow CarGurus to post on their site. As far as the process of buying the car that was fine. We were just disappointed in not get close to the.price on CarGurus.
quick no hassle - RICK.STARK0664
I wasnt hassled nor fealt hustled in any way through the whole deal from walking the lot looking to signing the final paper work. very impressed with dealership commitment to maintenance down the road
Golden dealer - Natalie M
Since I've switched to my local dealer, Shuttle I've been nothing but pleased with their service. Always willing to get me in and out. The Gold Team is the best!!!
General Sales Manager
Customer Care Representative
Pleasurable experience - Rogers
Robert Kirkpatrick was very helpful in helping me to decide which vehicle was best for me . Not a lot of pressure to buy. Very professional.
Great service with great people - Bill B
Great service, great people, trustworthy, dependable. I have done business with Colonial in terms of car sales and repair for over 20uears. They are the best in a Charlottesville.
Steering wheel noise and routine matinence of 2016 GMC - LeighGMC
The service department worked diligently to fix the noise , very clean oil change, no oil spills. Great job by the Service Manager and his team. THANKS!
Excellent customer service - Bendito5009
I enjoy working with Janet, this is the second business vehicle we’ve purchased from her. She makes the process easy, simple, and painless. We will continue to use her as our needs arise.
Charlie made it easy! - New Blue
Had been looking for a truck for a while, but knew this was the one when I found it. Charlie Hoell was helpful, friendly, informative, sincere, and not a hard salesman. He left no stone unturned concerning making me feel not only comfortable at the dealership but also with my new truck. Charlie is kind, encouraging, and a great guy. I highly recommend Patriot Auto and Charlie Hoell for anyone who is searching for a new vehicle. You won't be sorry. Thanks Charlie for making it easy!
Excellent - CJVA
I was in the market for an SUV and decided to purchase a Chevrolet; and I am so glad I did. The entire process was smooth and stress free. The whole Chevrolet team was polite and helpful.
WOW!! - amber2181
We couldn't ask for a better experience then the one we had with Steve Hughes and Dolair. They were very knowledgeable about the car/financing & helped us through the entire process. They even went the extra mile (all the way to PA) to get the color we wanted. Before we left we knew most everything about the vehicle, received outstanding one on one, got a great deal with your finance department. Would definitely recommend Koons to our family/friends.
Absolutely no customer service! - Geezod
Went to look at cars, walked around at least 20 minutes outside. Thought maybe they wete short staffed because of the holiday so we went inside. 3 people hanging around a desk, 1 at a desk, one busy with customers. We stood there with no acknowledgment, hello or any eye contact from any employees for at least 5 minutes before we walked out and drove away. No customer service at all.
Good Experience - Buck
This was a very good buying experience. I Dealt with Stu, Bruce and Don who each took all the time needed for me to get answers to all questions. I would go back. Carl
When in NY why not go to VA for a Jeep - DinUpstateNY
I just want to say that the team at Shenandoah Motors went above and beyond through the whole process. I had done my due diligence in knowing the make, model, and some "extras" that I sought, however, to find that package in non-xxx rust bucket for a price that was reasonable in upstate NY for a Jeep Unlimited was like watching a one legged unicorn run. It just doesn't happen. Everything is over priced for what is demand, but to find it in a manual 6 speed, with a hardtop to boot. I didn't mind taking my search to the next logical step, and extended my radius. I found an amazing Jeep, in a spectacular head turning color, and immediately submitted an online app for credit approval. Now the boys at Shenandoah had their work cut out for them. They perserveered, got me the financing that put me not only in the vehicle that I wanted, but a payment that I was ready to make. This is leaps and bounds ahead of my local dealers abilities, 640.00 a month-get outttaaaaa herrrre. Beyond that became their unending friendly approach to sealing the deal and getting the job done. They mailed up my documents, while I'd love to say seamless there was a snafu, but the guys at Shenandoah quickly made it right, and alls well that worked out well, I got a cheap and easy flight down, showed up to the dealership and signed a couple of documents and out the door with my shined up and gassed up new ride. Honestly, from one person shopping out of state to another, definitely work with this knowledgeable and aim to please team! If you're near the Front Royal, VA area well then by all means take advantage of your proximity, because Pete Talley is a great Finance Guru to get you what you want, Trey did a great job and even Robbie was super friendly as they sent him (an hour away to Dulles) to chauffer me right to the dealership. Really a great buying experience, but even better when you have a no non-sense get you what you want dealer!
Dara from Upstate NY
Excellent domestic experience. - BOUGHTIT
I went to Koons Tysons Chevrolet Buick GMC looking for the advertised great prices on some great trucks. What I received was a great buying experience carried out by an excellent sales team. Sales representative Alexander Alecxih started it off with great customer service skills, both personable and professional. He was attentive, interested, and knowledgeable without his performance feeling contrived. That was followed up by a well-rounded veteran experience as given by his sales supervisor Ryan Thompson. Southern bred, and well adjusted to city folk, Ryan completed the experience and left me completely satisfied with my purchase. I could go on to talk about James in service, or my finance specialist who did all the paper/computer work; but, I'm trying to be brief. But just let me say...I do believe they're available for a repeat performance!
Excellent service - Rvers
Outstanding service. Great communication. Mechanic worked overtime to get us and our truck back on the road with our RV to Canada. Cannot thank them enough.
By far the best experience I've ever had with a dealer. - nathan
I got a fair trade in on the first vehicle I purchased from them several years ago. I also got a great deal on a low mileage 2017 Sierra. Easy low pressure buying process. Would recommend trying Bill Hudgins if you are considering a new vehicle. I have been very pleased and will likely buy from them again. I went to four other dealerships last week to make sure I was getting the best deal- I feel like I did with Bill Hudgins GMC.
West customer service in service - Tokool
Horrible not professional at all hung up on me and never called back need to have better people skills and respect I would never go here again
was not able to do their jobs - DrDavid86
This place is a mess. They cost me money because they said to hold my tags while they do paperwork for a transfer, after 2 months and an insurance violation due to that now they say they can't transfer between classes and now can't give me tags at all. Because of the violation they caused.
NO Nonsense, No Stress - 18Terrain
5.0 /5 Aug 18, 2018
James was very professional. We don't like dealerships calling us every five minutes (it's a good way of losing us as potential clients), and he respected that. He told us all our options, all our possible savings / rebates, and it saved us some $$ at the end. We have been shopping for a while. Most dealers hold back, and they won't tell customers everything they are entitled to. Not with James. He lays it all down. We learned a lot. However, I must say teamwork is very evident here. The gentleman sitting next to James jumped right in when James needed assistance. That impressed us. It's quite evident both sales reps. understood the importance of selfless service and teamwork. Joann (spelling) helped us as well. She assisted us in getting us an even better deal on the car we ened up buying. If you want no stress, no nonsense, and the least pressure when in the market for a car, this is the place! Big THANK YOU to the entire GMC team at Woodbrid ge!
Dishonest, swindlers, not a small town business - rmc2011
Will do and say absolutely anything for a sale. Their level of dishonestly is a poor reflection of a small town like Farmville. You will basically give your vehicle away if you trade to them. Pay attention to numbers and add-ons. You may think they are loyal, especially if you know them from outside of the dealership...don't be fooled. It takes a certain breed to treat people this way in a small town. I mean, It doesn't take a MBA to know this isn't good business practice.
I was not even sure I needed a new vehicle until I came... - Fking775
I was not even sure I needed a new vehicle until I came and visited this lot. I worked with Christian Bradberry who was very helpful and knowledgeable. Christian listened to what I told him and brought me to a vehicle that was more than suitable to my needs, and I got it for a STEAL!!! I got a truck that was almost a decade newer and barely had to finance anything for the deal they gave me on my 93 S10. I strongly recommend Bob Huff Chevrolet Buick GMC and Christian Bradberry if you need any type of vehicle.
My extremely satisfying experience - KRICE
Alan was extremely helpful in getting me in to my new car. He found me exactly what I was looking for. I will definitely be a return customer.
I wouldnt go to any other service department. They do... - deanblankenship
I wouldnt go to any other service department. They do everything possible to help you out and get you the best deals and the best service.
Southern Buick GMC Kia Greenbrier
Southern Buick GMC KIA Lynnhaven
Boyd Chevrolet Buick GMC of Emporia, Virginia