My lease had ended and I was looking to purchase my - Greg
My lease had ended and I was looking to purchase my vehicle. I set up an appointment at 11AM to speak with financial services. Someone started helping me by processing some of my information. I did not get into the office until 2 PM. Then I was finally serviced. I paid for my Title Fee and License Plate Fee. This is clearly shown in my paperwork. Much to my surprise I was stopped by the police for expired plates. Thank goodness I had the paperwork on my phone to show the officer. I contacted Dahl Automotive 2 days after signing my paperwork. They said I wasn't charged which I replied with a screenshot of my paperwork stating otherwise. The salesman helping me even acknowledged that I paid for it. I never received my new stickers for my plates. I had to pay for them again after being stopped by the police 5 times in 10 days. I purchased by car 7/28. 7/30 I contacted Dahl. After2 weeks of emails I was told I was a priority. After purchasing my own stickers, again, I quit emailing to see if they would contact me again. As of 9/8 that answer is no. Customer service is something that doesn't exist at Dahl automotive group. Commitment, honesty, integrity and respect for the individual seems to be lacking as well. I will never purchase another vehicle from Dahl. I will never have my vehicle serviced by Dahl. They are not listed on the Better Business Bureau to report them there.
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