19 Volkswagen Dealers near 13820near 13820

Our family had a wonderful experience at Bergey’s that - Elpl500

Our family had a wonderful experience at Bergey’s that made purchasing our Volkswagen Tiguan an enjoyable and easygoing experience. Our salesman Victor was kind, helpful, and a pleasure to work with, as well as the rest of the staff. I’d highly recommend Bergey’s to anyone looking to purchase a vehicle!

Very nice gave me a ride home and picked me up when the - DDEHIMER

Very nice gave me a ride home and picked me up when the car was done

Matthew’s was a welcoming and Professional automotive - PAULREGAN0723

Matthew’s was a welcoming and Professional automotive Business that was second to none in their ability to serve the public thanks for what you do!!

Rose has been so patient and understanding with my car - Hailey38

Rose has been so patient and understanding with my car journey. She is the only one that I trust to help me find a vehicle best suited for me!

Jim rocks always easy to deal with. - macfunks64

Jim rocks always easy to deal with. Knows his stuff. Listens to what I'm actually looking for.

My service advisors and the technicians at BMW of Lenox - Lisa

My service advisors and the technicians at BMW of Lenox have always done a great job of keeping my car safe on the road and informing me when repairs are needed. The work is always timely and complete & the car is clean when I leave the dealer.

I was more than pleased with the front end alignment that - flautist5055

I was more than pleased with the front end alignment that was done on my Kia Sportage.At the last minute I remembered I needed new windshield wipers. The tech was already looking at my wipers and asking if I wanted to replace them! I was amazed at how much better the car rode with the alignment! I also appreciate that they wash the car for free after servicing it! Very efficient! Lenore Simpson Queensbury, NY 12804

We had such a great experience at this dealership! - aeb41815

We had such a great experience at this dealership! Steve, our salesman, was very informative and went over the car in great detail. Eric was incredibly helpful and made the process of getting out of our previous lease and into our new VW completely seamless, with no extra cost to us. Kevin in finance was easygoing and funny, which made everything stress-free. There was absolutely zero pressure from anyone, which we really appreciated. This was truly the most positive car-buying experience we’ve had. We are absolutely in love with our new Atlas!

It is so refreshing to deal with a business who truly - gardengoddesssue

It is so refreshing to deal with a business who truly puts their customers first! I Just leased my 2nd VW from Nemer and had the pleasure of again working with Archie. He was incredibly kind, professional and efficient. He turned my wish into reality within days and respectfully walked me through the nuances of the technology in the vehicle. Could not be more pleased with the experience. :}

Do not go here. - annettec

Do not go here. I brought my car in when the EPC light came on, thinking VW would be a better choice than my trusted mechanic—big mistake. I was told I needed certain repairs, paid $1,800, and drove off the lot. The very next day the same issue came back. When I brought it back, I was told it didn’t make sense to fix my car because of all the other repairs it needed. Why wasn’t I told that before spending $1,800? There was no conversation that the fix probably wouldn’t won't be worth it until I brought it back in. They said I could apply the $1,800 toward a new vehicle, but days passed with poor communication, and it didn’t seem like my “credit” made any real difference in pricing. It felt like a way to wash their hands of the problem. When I declined to purchase a car, I spent nearly two weeks trying to reach the service manager, Lewis—leaving multiple voicemails and being told he’d call me back, which never happened. I left over 7 voicemails and messages to Lewis. I even called the general manager, who claimed I hadn’t left a message. It wasn’t until I threatened to report the issue to the state that I finally got a call, only to be told there was no way I’d get a refund while them just protecting themselves. I should have stayed with my local mechanic, Northeast Auto, who has always been transparent—something this dealership failed to provide. If you want poor communication from most staff including management, zero accountability, and no transparency, go here. If you want honesty, respect, and care, go somewhere else. I will say that Stu from the service team was helpful in getting me into loaners and responding in a timely manner—kudos to him for actually showing care. Maybe management could learn from him.

Krystin is so great! - Jess

Krystin is so great! I bought a car a couple years ago and she is super knowledgeable about all the cars and features and helped me find the perfect car! She still checks in to see how I’m liking it! Will definitely be buying my next car from her too!

Bought a 2024 Toyota Camry SE from Wyatt in January great - Randy R.

Bought a 2024 Toyota Camry SE from Wyatt in January great guy and gave me a great deal and very fair with my trade-in

These guys know customer service! - dbishop7370

I was on a trip from Montreal to Philadelphia and as I passed Albany New York the oil light in my 2011 Jetta came on. It was later discovered that the car had lost oil because of an improperly installed oil filter by my home dealer. After using the VW emergency road service, my car was towed to Capitol Cities VW and then came the best part of the whole day, I met Randy. It was 3:30 in the afternoon when I arrived and Randy had someone work on the car immediately, they stayed past their normal working hours and I was on my way, half an hour after normal closing time. The whole team understood what I really needed and delivered in spades. Thank you Randy, thank you Capital Cities VW and thank you Langan Automotive Group.

Met with Walter Ponce. Smooth, easy transaction. Walter... - Smithholly3

Met with Walter Ponce. Smooth, easy transaction. Walter was friendly, courteous and followed up with all questions. I love my new Atlas! Highly recommend this dealership.

Dishonest Service Department. - mbarclay25

Dishonest Service Department. I received the attached mailer flier in the mail as I often do from Burdick VW. Often they include discounts on oil changes, or advertise “free multi point inspection” in which they try to get you in the door and sell you services you don’t really need. This particular one caught my eye as it showed $20 for front or rear brake pads and rotors as show in the ad. The fine print states additional parts and labor may be an additional cost. Certain models excluded. I thought well, it shows bring your TIGUAN in for service, listed their service department number, and hours for Burdick VW, I’ll schedule the service it’s a great deal, they must be making their money on the additional labor charge I see there potentially is. When I arrived at my appointment, the service advisor Marc said he had never seen one in person before, someone had come in the previous week and tried to use it but did not have the ad with them. I provided the ad as proof, and was told it must be a mistake it should probably read $20 off. I pointed out the deal above the $20 price point advertises $5 OFF but there is no “off” associated with the listed $20 per wheel brakes. He said he would look into it and call me back. 7 hours later, still no response or call back. After contacting them, I was informed that “the ad should read $20 off”, then the story changed to it doesn’t include my vehicle (Tiguan) even though the advertisement specifically has a picture of a Tiguan and shows to contact Burdick VW for service of my Tiguan. Then they stated that VW sends them out, and they don’t do mailers, and then said their marketing department must have made an error. I told Marc that it seems dishonest to send mailers and not honor them, at which time he stated “I don’t have time to deal with you I have customers to deal with I’m busy here”. After contacting VW they said they don’t do mailers it’s up to the privately owned dealerships to send them out, and it is Burdick VW that would have sent it and not honor their own advertisement. The service manager Stephanie also refused to honor the advertisement and fed into the ever changing stories made up to try to get me to drop the issue. Do yourself a favor, and visit a more reputable dealership to have your service done. Don’t count on them to honor any advertised service discounts.

Recommended unecessary service - loveaudi

Be very careful with their service department. They were quick to recommend unecessary services in addition to the initial problem. In the end they were unable to correct the initial problem and simply said that the engine needed to be replaced. Shows me that they are more concerned about generating revenue that helping the customer. Find yourself an good independent garage!

The best dealership, always caring, and willing to help! - Becirevicamanda

The best dealership, always caring, and willing to help! never can go wrong with them.

Great Service! - JD

I was in the market for a pre-owned vehicle in January/February, my prior car wasn't dealing with central New York winters very well anymore and I wanted something a step up in terms of performance and overall quality. After some searching I found a Subaru Forester on VW Oneonta's website that fit what I was looking for; low mileage, well maintained, the specific package I wanted. Wasn't in love with the color, but after making the trip from Syracuse to check it out, I changed my mind. Practically brand new condition, perfectly detailed inside and out, almost looks like it just rolled out of the factory. The price was very reasonable, and they were able to get the financing in line with my budget. I also got a great offer for my trade in, and made the purchase on the spot. They took care of everything. Everybody there was friendly and helpful, I've also called with a few questions and they've all been answered quickly and professionally. Will definitely go back for my next vehicle.

I narrowed my search down to specifically the 2012-2014... - cnsutton

I narrowed my search down to specifically the 2012-2014 Passat SE. I was looking at dealers all over the country to get the best price possible. I found a Passat I was interested and contacted Gault VW through the internet. Bogey responded immediately and gave me all the answers I needed. Their price was the best price around and I drove two hours to make the purchase. Our credit is very good and Matt worked hard with his lenders to find us the best rate. I had a wonderful rate through a bank I frequently work with and Matt was able to beat that rate by over .25% I asked him the day before to beat the rate and his only words were "I'll get the job done and make it happen". We didn't have to do anything but, show up and look the car over. Bogey was instrumental in getting us to the price we wanted and fell all over us to ensure we were completely satisfied. I wish we didn't live two hours away just so we could stop in and say hello once and awhile. Keep up the good work, Gault VW has a wonderful team!