Adam Moon | Page 18

Outstanding: Dealership with friendly staff and management I purchased a 2013 BMW 740ix from BMW of Westlake. The salmon Jerry Mancini, to the General Manager give me outstanding service, listened to my needs I purchased a 2013 BMW 740ix from BMW of Westlake. The salmon Jerry Mancini, to the General Manager give me outstanding service, listened to my needs and assisted me in selecting a car best for my daily needs. The Finance Manager/Director were easy to get along with helped process my loan and the documents and a friendly manner. I will surly purchase my next vehicle from the same location. I had been to many dealers and felt the only interest was the profit margin. However, at BMW Westlake they made me feel I was important as a customer. More

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pleasent experience Fast pleasent experence. The staff went out of their way to make me happy and get me what I needed. The did not try to low ball me or rip me off like Fast pleasent experence. The staff went out of their way to make me happy and get me what I needed. The did not try to low ball me or rip me off like other dealerships in the past. More

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Very good experience. Ken was very helpful in selecting my new car. The Show Room was pleasant, the test drive was stressless, and I love my new car. Thanks Ken. Ken was very helpful in selecting my new car. The Show Room was pleasant, the test drive was stressless, and I love my new car. Thanks Ken. More

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Great Experience! For years, my cousin has been a loyal BMW customer. He always raved about his cars, customer service and overall experiences. When my lease was up h For years, my cousin has been a loyal BMW customer. He always raved about his cars, customer service and overall experiences. When my lease was up he persuaded me to shop at BMW in Westlake, OH. I'm glad I did. Initially there was a small miscommunication BUT the ENTIRE staff (from the salesman to the Manager to the supervisor) went over and beyond to please me and resolve the situation. I thank them all and highly recommend BMW of Westlake! More

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Best Place to Buy A BMW....PERIOD!!! My wife and I picked up our first BMW Z4 about 2 weeks ago and we couldn't be happier with the whole purchase experience. The entire staff went out o My wife and I picked up our first BMW Z4 about 2 weeks ago and we couldn't be happier with the whole purchase experience. The entire staff went out of their way to make sure each step was met with incredible attention to detail. My wife absolute loves her new BMW and we will undoubtedly be back for our next BMW. The best compliment we could give Ganley BMW is we will recommend them to everyone we know. Thanks guys! More

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Best Buying Experience I Ever Had I recently purchased a Certified Pre-Owned BMW 328i X Drive from these folks and it was an amazing experience. I live in Washington DC and found them I recently purchased a Certified Pre-Owned BMW 328i X Drive from these folks and it was an amazing experience. I live in Washington DC and found them on autrotrader. Ganley BMW had the best selction and very fair pricing on top of the best customer service in my 20 plus years of buying. I made the purchase over the phone, the process was actually enjoyable! When I arrived my BMW was meticulously cleaned, full of gas ,owners manuals and both sets of keys! I have had to go a round or two with some previous dealers regarding these items. It was just a great experience I strongly encourage anyone looking for a car to check these folks out! Absolute gentlemen! It was worth the 400 mile trip and I thank Ganley BMW for their integrity. And they have the best key chains too! Best Regards, Matthew Murphy More

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We have now purchased three cars from this dealership. Negotiations were professional and understandable; paperwork was thorough and clear; salesman was helpful in explaining features of cars. Everyone wa Negotiations were professional and understandable; paperwork was thorough and clear; salesman was helpful in explaining features of cars. Everyone was friendly, helpful and warm. When something went wrong during one service visit, management made sure things were cleared up quickly. More

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Excellent experience with the salesman, general manager and above all eric when signing the deal. I would recommend this dealership and these people. We have had many years of satisfaction driving BMW s and above all eric when signing the deal. I would recommend this dealership and these people. We have had many years of satisfaction driving BMW s from this dealership. More

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Very honest and easy to work with, no surprises. I highly recommend this dealership and will work with them in the future. No issues along the way. highly recommend this dealership and will work with them in the future. No issues along the way. More

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The expertise of the staff esp Brooks, Erik and Robert. They were very patience with me and answered any questions I had. There was no pressure and they made me feel as if I were the most important person They were very patience with me and answered any questions I had. There was no pressure and they made me feel as if I were the most important person at that time. They were all at the top of their game and the most professional yet friendly staff I have ever engaged with. They truly made me feel special. More

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