Ben Carlson | Page 2
Fixed Operations Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
Dealership Experience
9 yrs, 3 mos
Industry Experience
31 yrs, 5 mos
Languages Spoken
English
129 Reviews
Write a Review129 Reviews of Ben Carlson
April 04, 2023
Everyone is very friendly and good teamwork always. Even on the bad days… I like it Even on the bad days… I like it More
Other Employees Tagged: Daryl Callahan, Mary Berenguer, David Kolozy, Michael Newsham, Thomas Hackett, Jennifer Korwatch, Melissa Tyler, Jason Gasiunas, Mathew Rivera (in Service)
March 30, 2023
Good but they lost my prescription glasses for driving. But good service plus up to date But good service plus up to date More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Mathew Rivera (in Service)
January 23, 2023
They definitely stand behind their sales. We had a issue after we got the car home. They immediately fixed it. We had a issue after we got the car home. They immediately fixed it. More
Other Employees Tagged: Joe DeGroodt
December 29, 2022
I took my 2007 Toyota Highlander to DCH for inspection and an oil change. Everyone was very nice and seemed knowledgeable. Little to my chagrin, an hour after I left, my check engine and VCS dashboard li and an oil change. Everyone was very nice and seemed knowledgeable. Little to my chagrin, an hour after I left, my check engine and VCS dashboard lights came on! I called and spoke to the manager Romaine, and said to drive back and they works look at it. I started my car has always been taken to the dealer for work, Johnston’s, Dave Edwards and DCH Toyota dealers. Long story short, they claimed it was part of the electrical system and they didn’t touch that area. It turns out, as they claim, it is a faulty oxygen sensor! Over $400 to repair!!! I was livid! Needless to say, I don’t trust that dealership now. The manager never game me the courtesy of speaking to me, yet I saw him in his office speaking to the rep. The rep stated he could remove the code. If it doesn’t show up again, then the sensor is “once again” working!? If it does, then the sensor is malfunctioning!? I did not believe that an electrical part could magically start working, once it is faulty!? BTW, an oxygen sensor from $26-$148. More
Other Employees Tagged: Mathew Rivera (in Service) , Romaine Newby, Sabrina.
December 20, 2022
The best, most accommodating car I have ever experienced. They out of their way to satisfy you. Great cars and great service. They out of their way to satisfy you. Great cars and great service. More
Other Employees Tagged: Daryl Callahan
December 09, 2022
Excellent job once again, love the tech video and explanation. The professionalism of your service department sets you ahead of the rest. explanation. The professionalism of your service department sets you ahead of the rest. More
Other Employees Tagged: David Kolozy, Michael Newsham, Thomas Hackett, Jason Gasiunas , Sheridan Kolozy
November 24, 2022
DCH Toyota is consistently excellent in its car care AND its customer service. I have been a loyal customer for 20 years because of this. Once repairs or maintenance service is complete, the cars run good its customer service. I have been a loyal customer for 20 years because of this. Once repairs or maintenance service is complete, the cars run good as new until the next time maintenance is required. The staff who work there, especially in the service department, are knowledgeable, professional, efficient and HONEST. The car mechanics are really skilled in their work. I highly recommend DCH Wappingers Toyota. More
Other Employees Tagged: Robert Goldberg, Avi Avitan, Thomas Hackett, Jaime GarciaMuniz, Jason Gasiunas, Mathew Rivera (in Service)
November 15, 2022
Always a pleasure coming DCH toyota. The entire staff is always professional and accommodating. Jason in service always shows true professionalism and keeps me up to date while my car is The entire staff is always professional and accommodating. Jason in service always shows true professionalism and keeps me up to date while my car is in the shop for service. More
Other Employees Tagged: Daryl Callahan, Karl Boye, David Kolozy, Thomas Hackett, Joseph Worthington, Jason Gasiunas, Mathew Rivera (in Service) , Ciarra Arias, Naeem Randall