Clifford Williams

Service for the oil change was great, Cliff was very understanding and attempted to assist with a recall on my 2025 Sienna. I purchased this vehicle less than 1 year ago and have been unable to use the understanding and attempted to assist with a recall on my 2025 Sienna. I purchased this vehicle less than 1 year ago and have been unable to use the 2nd row seats for multiple months, causing me to climb in and out of my van to safely secure my small children in the back seat. Toyota Direct will not return phone calls or assist with a reasonable resolution to this issue and Toyota did not have a fix for the recall at this time. It is extremely frustrating to have a brand new vehicle that is 1/3 useless and extremely inconvenient for small children- which is the sole reason for purchasing the vehicle in the first place. More

by aleshia.mcnutt Verified Customer Verified Customer

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Cliff was great with taking care of all my questions and concerns the service was super smooth thanks. concerns the service was super smooth thanks. More

by murphy4 Verified Customer Verified Customer

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Nice nit pushy but explained everything that I needed to do. Would go back to him do. Would go back to him More

by susanhigby Verified Customer Verified Customer

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Always a great experience! Very friendly, helpful staff! Will continue to return for future service! Very friendly, helpful staff! Will continue to return for future service! More

by Michael Verified Customer Verified Customer

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I will always recommend Toyota Direct. They are hornet, they are fair, and they always treat you like family. They are hornet, they are fair, and they always treat you like family. More

by jjrodock Verified Customer Verified Customer

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Everything is always easy and convenient. The staff are all nice and customer service is great! The staff are all nice and customer service is great! More

by huntermi.taylor Verified Customer Verified Customer

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Clifford was very informative and didn't push me into getting extra work done. He was fair and kind. getting extra work done. He was fair and kind. More

by loramcelroy0 Verified Customer Verified Customer

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Love it always take good care of mu vehicles Cliff is a great advisor and very personable great advisor and very personable More

by sparkysparks45 Verified Customer Verified Customer

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It was quick, easy, and efficient for me. Every staff member was very courteous and professional. Every staff member was very courteous and professional. More

by cdemojica Verified Customer Verified Customer

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Quick and convenient service. Our service advisor was professional and the waiting room was comfortable. Our service advisor was professional and the waiting room was comfortable. More

by cobb.nicki (i can’t reme name i worked with) Verified Customer Verified Customer

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