Fred Gallucci | Page 7

This Mercedes dealership is BY FAR the best in Houston. I drive an extra 45 min just to go to this one. Would HIGHLY recommend you choose this one if you have the choice! I drive an extra 45 min just to go to this one. Would HIGHLY recommend you choose this one if you have the choice! More

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We are consistently impressed by the total customer service excellence. The level of service goes well above professional to authentic caring. Interactions with MBoTW’s team members like Mark Escobar i service excellence. The level of service goes well above professional to authentic caring. Interactions with MBoTW’s team members like Mark Escobar in service and Erich Beasley in sales have earned our loyalty. More

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Best experience Ive had purchasing a vehicle! I really appreciated how genuine, humble and thorough Trent was through the whole process. Amazing job!! I really appreciated how genuine, humble and thorough Trent was through the whole process. Amazing job!! More

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The service department is excellent. I love my service advisor John Watkins.I Will recommend your service department to my Mercedes driving friends. I love my service advisor John Watkins.I Will recommend your service department to my Mercedes driving friends. More

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What an AMAZING team! What an AMAZING culture! Family-like, and so helpful, honest, knowledgeable and understanding of one's needs. Thank you for a 100% 5 star A+ car b What an AMAZING culture! Family-like, and so helpful, honest, knowledgeable and understanding of one's needs. Thank you for a 100% 5 star A+ car buying experience. And a special THANKS to David and Paula. G. More

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My paperwork was prepared quickly for signature and the team was very attentive and accommodating. team was very attentive and accommodating. More

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This Mercedes Dealer stands behind its workmanship and repairs, with attention and solutions to all our concerns, and Outstanding personalized service, with text and email as well as door to door automob repairs, with attention and solutions to all our concerns, and Outstanding personalized service, with text and email as well as door to door automobile pickup and delivery for repairs. Thank You MBOTW !!! More

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Great experience ! Sam was the best. He went above and beyond to do what’s best for the customer. I met the finance director and general manager . They made the car buy Sam was the best. He went above and beyond to do what’s best for the customer. I met the finance director and general manager . They made the car buying experience positive by explaining everything beforehand . The dealership had a family centered approach and it was evident they productively work together . I knew I wanted to buy here and use their service department in the future. More

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Liz Rincon, service advisor, always takes the utmost care to make sure all goes well. to make sure all goes well. More

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So I initially walked in expecting to meet with someone else just to ask a few questions. But instead of having me wait she took the initiative to ask me what I was needling and looking for, we went straig else just to ask a few questions. But instead of having me wait she took the initiative to ask me what I was needling and looking for, we went straight out. Just after a few answers she just knew exactly what I would like, and she was spot on. She knew her sh** and was very straight forward, which I loved. This was by far the best, fastest and easiest dealer experiences I’ve had… thanks to her! Already recommended a friend to pay her a visit. All said and done we will have a long term relationship for sure! Run and see her. More

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