
Garrett Tidman
Service Writer
Sam Pack's Five Star Ford Carrollton
1635 S Interstate 35E
Carrollton, TX 75006

29 Reviews
Write a Review29 Reviews of Garrett Tidman
October 02, 2025
Around the end of June my clutch system in my car broke (I have a dual clutch), so I got it repaired here. The work was not done to the manufacturers recommendation (to fix both clutch systems at the same (I have a dual clutch), so I got it repaired here. The work was not done to the manufacturers recommendation (to fix both clutch systems at the same time) while it was still under warranty. It ran well up until around August 8th (just under only 6 weeks after). August 15th it broke down again, due to the exact same reason. My car is now no longer under warranty and they are trying to charge me 4k for work that they didn’t fix right the first time! It’s now almost October and I still don’t have my car back!! Please save your money and time!! Go somewhere else!! More
September 17, 2025
Great people at this dealer . Service was great , the advisor kept me informed on all things being done in a timely manner. Service was great , the advisor kept me informed on all things being done in a timely manner. More
Other Employees Tagged: Kevin Cunningham, Clay Young, Vincent Grazioso, Travis Doyle, Christian Martinez
April 30, 2024
Pretty good dealership I’ve bought all my trucks from here, service department is always quick here, service department is always quick More

Other Employees Tagged: Raj Patel, Kevin Cunningham, Clay Young, Vincent Grazioso, Travis Doyle, Christian Martinez, Seth Wright
March 26, 2024
Very personable and responsive. I have spoken to Seth multiple times after buying the vehicle. . . I have spoken to Seth multiple times after buying the vehicle. . . More
Other Employees Tagged: Rey Mendoza, Mo Dandan, Kevin Cunningham, Seth Wright
August 21, 2023
I've asked several people several times to give me an appointment to analyze a police car's chronic engine light problem. I also asked Fleet for Explorer quotes. Nothing yet. call me to discuss...682- appointment to analyze a police car's chronic engine light problem. I also asked Fleet for Explorer quotes. Nothing yet. call me to discuss...682-237-2954 More
Other Employees Tagged: Alan Rosner
March 11, 2022
For a guy that knows how to interact with people DANNY FORSEE is the best ever. I've bought cars from him and introduce my family to him and they just love him. DANNY really goes the extra miles to please FORSEE is the best ever. I've bought cars from him and introduce my family to him and they just love him. DANNY really goes the extra miles to please my family and I. I will always buy my vehicles from DANNY More
Other Employees Tagged: Danny Forsee, Otilio Hernandez, Mo Dandan, Drew Crysdale, Kevin Cunningham, Clay Young , Jose Garcia
January 31, 2021
Clay has serviced all of my vehicles over twenty years and I have to give him a 5 all around! High energy, straight forward, always feel like he has my best interest at heart. Thorough work at the deale and I have to give him a 5 all around! High energy, straight forward, always feel like he has my best interest at heart. Thorough work at the dealership, done on time, first time. I have bought 4 Fords from this dealership over the last 20 years, always been cared for my Clay. I tell stories about his service and style when i teach others. More
Other Employees Tagged: Clay Young
July 16, 2020
I had the pleasure of working with Anthony Garcia on Monday. He was very inviting. He greeted us at the door with a gentle smile. He explained everything to me regarding the car. He was very knowledgeab Monday. He was very inviting. He greeted us at the door with a gentle smile. He explained everything to me regarding the car. He was very knowledgeable. A+ for Anthony Garcia. I would recommend anyone to him. More
Other Employees Tagged: Raj Patel, Joseph Walker , David Barragan, Anthony Garcia
April 09, 2020
Truck wasn’t cleaned properly. Tires look used. Expected me to come back because they didn’t do what they said they would. The white letters on the tires look like they have been scraped on a curb. I could me to come back because they didn’t do what they said they would. The white letters on the tires look like they have been scraped on a curb. I couldn’t look at it because it was raining so I didn’t have a test drive or a walk around so I didn’t notice. More
Other Employees Tagged: Raj Patel, Alexandra Benvenuto , Harold Bennett

