Jeff Hughes
Jeff Hughes at BMW of Westlake
Refer Me

Jeff Hughes

Service Manager - Middleburg Hts.

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

Contact Me
4.8
139 Reviews
4.8

139 Reviews

Write a Review

139 Reviews of Jeff Hughes

April 23, 2025

Dealership Rating
Employee Rating

Fast service, kept me informed along the way, made reasonable recommendations. The waiting area was also pleasant. More

by JOEBAHHUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

BMW of Westlake responded

Joe, your satisfaction is our top priority.

April 22, 2025

Dealership Rating
Employee Rating

The service representative went over and beyond my expectations. The cost of my repairs were expensive. The representative found discounts that made my experience stressful. More

by THURMAN.CAMPBELL721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2025

Dealership Rating
Employee Rating

I feel like at home . They always take care of my car needs and solve my problems . More

by NATEMANSOUR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 08, 2025

Dealership Rating
Employee Rating

BMW does not get their recognition just by the name. It’s by all the employees from the sales department the accounting department and the service department are the ones that make up BMW.. an example o More

by TOBYJOE444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2025

BMW of Westlake responded

Toby, thank you for sharing your positive experience!

March 27, 2025

Dealership Rating
Employee Rating

Always great service, with a smile. If the work will take hours they offer rides, or loaners and work with your schedule. highly recommend. More

by LUIS64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

BMW of Westlake responded

Thank you; we appreciate your feedback!

March 26, 2025

Dealership Rating
Employee Rating

Great service and prompt problem solving for my flat tire. We were so pleased with the team at BMW Westlake More

by DCKLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

BMW of Westlake responded

Thank you so much for the positive review!

March 20, 2025

Dealership Rating
Employee Rating

Excellent customer service. Service was efficient. The staff is very patient and understanding. I will receive further service in the future. More

by DIAMONDBTAYLOR.EFDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2025

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

March 18, 2025

Dealership Rating
Employee Rating

Excellent service and service. They are very professional and friendly in addition to knowledgeable. I would strongly recommend More

by JPANUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2025

BMW of Westlake responded

Thank you; we appreciate your feedback!

March 06, 2025

Dealership Rating
Employee Rating

There is no better BMW dealer than this one/clean / friendly/ respectful and professional plus beautiful people! More

by DANELOS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2025

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

March 01, 2025

Dealership Rating
Employee Rating

Professional, courteous, polite, and a well-oiled machine from top to bottom. Prompt responses and answers to all my questions. Their crew maintained my vehicle as needed then washed it before returning to More

by TFA6267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2025

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

1
...

Dealership Inventory (144 Vehicles)

new 2024 BMW 530 car, priced at $63,775
2024 BMW 530
new
Dark Graphite Metallic exterior
Automatic
All-wheel Drive
used 2021 BMW 540 car, priced at $40,597
2021 BMW 540
used
Alpine White exterior
Automatic
All-wheel Drive
new 2025 BMW 530 car, priced at $64,990
2025 BMW 530
new
Oxide Grey Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW M440 Gran Coupe car, priced at $71,535
2025 BMW M440 Gran Coupe
new
Dravit Grey Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW X5 car, priced at $81,675
2025 BMW X5
new
Lime exterior
Automatic
All-wheel Drive
used 2018 Jaguar F-PACE car, priced at $22,497
2018 Jaguar F-PACE
used
N/A exterior
Automatic
All-wheel Drive