No nonsense, very friendly and efficient they really
valued my time and gave me a great deal thank you
valued my time and gave me a great deal thank you
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by mcagey56
Jan 31, 2025 -
mcagey56 responded
No nonsense, very friendly and efficient they really valued my time and gave me a great deal thank you
It’s always a pleasure to bring my vehicles there Leslie
she’s wonderful. She takes care of me. The service is fast. They always keep me posted about the progress..
It’s a pleasure doing business with th
she’s wonderful. She takes care of me. The service is fast. They always keep me posted about the progress..
It’s a pleasure doing business with them and I will continue.
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by RFERJO
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Leslie
Jan 31, 2025 -
Mark Christopher Auto Center responded
Thank you for your kind words! We’re thrilled to hear you have such a positive experience at Mark Christopher Auto Center, especially with Leslie. It's great to know our team provides fast service and keeps you updated throughout the process. We truly appreciate your continued business and look forward to seeing you again!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Best service i ever had was very honest about what was
needed and very helpful would recommend all friends and family to her
needed and very helpful would recommend all friends and family to her
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by andrew_carkhuff
Verified Customer
Verified Customer
Service Price Transparency
Jan 29, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! We’re thrilled to hear that you had the best service at Mark Christopher Auto Center. Providing honest and helpful service is our priority, and we appreciate your recommendation to friends and family. We look forward to assisting you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Good communication, decent turnaround, so so on rental
communication, returned my truck dirty, too many issues with computer systems.
communication, returned my truck dirty, too many issues with computer systems.
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by cesar21
Verified Customer
Verified Customer
Service Price Transparency
Jan 29, 2025 -
Mark Christopher Auto Center responded
Thank you for your feedback, Cesar. We appreciate your insights regarding the communication and turnaround time at Mark Christopher Auto Center. It's important for us to provide a seamless experience, and we understand that there were some concerns with the rental communication and the cleanliness of your truck upon return. We value your input and encourage you to reach out to us directly so we can address these issues more thoroughly. Your satisfaction is our priority, and we aim to improve our services. We hope to see you again soon!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Took about 4 hours to do basic maintenance.
Again, I was not notified once maintenance completed. I had to ask and found out it had been done for over 20 minutes.
Again, I was not notified once maintenance completed. I had to ask and found out it had been done for over 20 minutes.
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by mpoehl152
Verified Customer
Verified Customer
Service Price Transparency
Jan 29, 2025 -
Mark Christopher Auto Center responded
Thank you for sharing your experience with us. We understand that waiting for service updates can be frustrating. At Mark Christopher Auto Center, we strive to keep our customers informed throughout the maintenance process. Your feedback is valuable, and I encourage you to reach out to me directly so we can address your concerns more thoroughly. We appreciate your input and hope to provide a better experience moving forward.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Always a great experience.
From the sales department to the service department there is no other chevy dealer in the area that offers your caliber of service. I have been com
From the sales department to the service department there is no other chevy dealer in the area that offers your caliber of service. I have been coming to Mark Christopher since you were on Holt Avenue in Ontario. My first vehicle was a 1977 Chevy Malibu. You are awesome!!
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by RDANDRE11199
Verified Customer
Verified Customer
Service Price Transparency
Jan 27, 2025 -
Mark Christopher Auto Center responded
Thank you so much for your wonderful review! We're thrilled to hear that you've had such great experiences with both our sales and service departments at Mark Christopher Auto Center. It’s amazing to know that you have been part of our journey since the Holt Avenue days, and we truly appreciate your loyalty since your first vehicle, the 1977 Chevy Malibu. We look forward to continuing to serve you and hope to see you again soon!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
As a retired disabled two time combat action Marine, I’m
disturbed at the way I was treated and the service provided.
I requested that the shocks on my Escalade be inspected.
I was informed that my rear
disturbed at the way I was treated and the service provided.
I requested that the shocks on my Escalade be inspected.
I was informed that my rear axle differential needed inspecting for leaks as well.
I was informed that I would be charged $235 for the inspection and it would be applied towards any service performed.
I was told the inspection would take four hours but it took over eight hours and I had to call for results, no one called me.
I was told there was over $5600 worth of work on my shocks and rear axle needed.
Do to the cost said I could get the rear axle done and the remaining work later, I also ask them to put the $235 towards the work.
I was told this could not happen because the axle was separate from the shocks in which I was not told this when I dropped off my vehicle.
I felt I was being taken advantage of to pay $235 at the end of the day and no work was completed.
Is this how Veterans can expect to be treated at Mark Christopher ?
Why wasn’t I provided the entire story when I dropped off my vehicle ?
Why did the story change ?
Why did it take over eight hours to inspect ?
Why wasn’t I call once completed ?
As a combat veteran, who place my life on the line for this country on two combat wars, why must I be treated this way ?
This was a simple fix, but nothing was accomplished to make my vehicle safe to drive.
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by Cue111
Verified Customer
Verified Customer
Service Price Transparency
Jan 21, 2025 -
Mark Christopher Auto Center responded
Thank you for sharing your experience with us regarding the inspection of your Escalade. At Mark Christopher Auto Center, we strive to provide clear communication and efficient service to all our customers, especially our veterans. Your feedback is invaluable in helping us improve our processes. We would appreciate the opportunity to discuss this matter further to address your concerns and hopefully reach a resolution. Please feel free to contact me directly so I can assist you. Thank you again for your service and for bringing this to my attention.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Jan 22, 2025 -
Cue111 responded
Thanks for your prompt response.
Awesome that you’re interested in the type of service rendered to our veterans.
My goal is to locate a responsible professional service provider to complete the required service on my Escalade.
Nobu Damon is an OUTSTANDING Service Advisor.
He remembers all of my requests from Day One when I bought my CTSV in 2014.
He remembers all of my requests from Day One when I bought my CTSV in 2014.
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by Take 1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nobu Damon - Service Advisor
Jan 19, 2025 -
Mark Christopher Auto Center responded
Thank you for your kind words! We're thrilled to hear that Nobu has consistently provided you with outstanding service since your purchase of the CTSV in 2014. At Mark Christopher Auto Center, we strive to create lasting relationships with our customers, and it’s great to know that Nobu has made such a positive impact. We look forward to assisting you with any future needs!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
The best sales person, great customer service.
The whole team made purchasing a car very easy.
The whole team made purchasing a car very easy.
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by adominguez10
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sam Fakhouri
, Robert Garcia, Jackie at service department
Jan 16, 2025 -
Mark Christopher Auto Center responded
Thank you for the wonderful feedback! We appreciate your kind words about our sales team and customer service at Mark Christopher Auto Center. It’s our goal to make the car buying experience as seamless as possible for our customers. We look forward to assisting you again in the future!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Good service, clean dealership, will come back again for
service Did not wait very long
service Did not wait very long
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by RRWISH
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2025 -
Mark Christopher Auto Center responded
Thank you for your kind words! We appreciate you taking the time to leave a review for Mark Christopher Auto Center. We're glad to hear you enjoyed our clean dealership and received prompt service. We look forward to welcoming you back for your next visit!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932