Jerry Simon | Page 3

Good experience. We had an overall excellent experience. The customer service was great. Everyone was very friendly. And most importantly we got a fair price. Thank y We had an overall excellent experience. The customer service was great. Everyone was very friendly. And most importantly we got a fair price. Thank you. More

Helpful 0

Report | Print

My 2019 Altima buying experience I had been looking for a late model Altima with low miles for months having looked at Walsers and the finally came to Luther’s and met Matt Westberg a I had been looking for a late model Altima with low miles for months having looked at Walsers and the finally came to Luther’s and met Matt Westberg and decided to look at new Altimas. I can say the whole experience at Luther’s vs Walsers is completely different. Matt is very friendly and knowledgeable and is a good listener to what’s important to you. Everyone there is humble and friendly unlike the arrogant attitude of Walsers. Luther’s worked with lenders to get me the best interest rate and allowed me all the time I wanted to make a decision. The only thing that needs improvement at Luther’s is the people who clean the vehicles as I sent mine back for cleaning and while better than the first time it was still a poor job and I redid the whole car myself. More

Helpful 0

Report | Print

I receive consistently Superior service from Kia and its emp I'm very happy with the service of Kia Inver Grove heights.I'm especially happy with Collin in the service department and how he gives me the maximum I'm very happy with the service of Kia Inver Grove heights.I'm especially happy with Collin in the service department and how he gives me the maximum discount he possibly can on parts.I cannot imagine a service department of another dealership giving me better treatment! More

Helpful 0

Report | Print

Lease The dealership is always very friendly, this is the second car I've leased from them now. Tom is excellent to work with and helped me find a great car The dealership is always very friendly, this is the second car I've leased from them now. Tom is excellent to work with and helped me find a great car for a great price. More

by Mike F Verified Customer Verified Customer

Helpful 0

Report | Print

Best Customer Service Coming from a bad and stressful experience at a different dealership, I was extremely taken aback by how wonderful their customer service was. They wo Coming from a bad and stressful experience at a different dealership, I was extremely taken aback by how wonderful their customer service was. They worked with me in every way to make the experience of buying a car a great one. Very friendly down to earth staff willing to help out as much as possible. Very satisfied with this dealership and the professionalism and knowledge they showed. Pricing was just right. More

by jordan.johnson.12 Verified Customer Verified Customer

Helpful 0

Report | Print

A great place to do business. A great place to purchase a vechicle. Great sales people and great atmosphere. The service area is excellent. The people are great to discuss issues w A great place to purchase a vechicle. Great sales people and great atmosphere. The service area is excellent. The people are great to discuss issues with and set up appointments. More

by Big V Verified Customer Verified Customer

Helpful 0

Report | Print

Wrapping up one lease and starting a new one Matthew Bruce & the Luther Nissan/Kia team provided excellent customer service & great incentives to wrap up one lease with Nissan and start another w Matthew Bruce & the Luther Nissan/Kia team provided excellent customer service & great incentives to wrap up one lease with Nissan and start another with Kia. I was originally looking to purchase my Nissan Rogue at the end the lease. Matt helped me look at additional options including leasing another vehicle. He took time to understand my purchase/leasing priorities and my budget. He and the Luther Nissan/Kia team helped me take advantage of several current incentives. In the end, I was able to make an easy transition from my Nissan lease to my new lease of a Kia Rio. I was very pleased with the high level of customer service provided by Matthew Bruce and the Luther team. More

by TERMARJOAN Verified Customer Verified Customer

Helpful 0

Report | Print

Everything was great, except the wait time Overall we had a great experience; it just took a long time. Everyone was really nice. It was also very family friendly, which was nice. Overall we had a great experience; it just took a long time. Everyone was really nice. It was also very family friendly, which was nice. More

by jonathan41 Verified Customer Verified Customer

Helpful 0

Report | Print

Igor is top notch Igor is the man. Jerry is the best. Ryan is a pro. Craig is a heck of a guy. The whole staff is truly incredible. Igor is the man. Jerry is the best. Ryan is a pro. Craig is a heck of a guy. The whole staff is truly incredible. More

by RJA2424 Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly and knowledgeable Staff I have been leasing from Luther for over ten years and have never and a bad experience. Great staff! Would recommend to family and friends I have been leasing from Luther for over ten years and have never and a bad experience. Great staff! Would recommend to family and friends More

by SCOOTERSKATER Verified Customer Verified Customer

Helpful 0

Report | Print