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Jessica Phillips
Jessica Phillips at Heiser Toyota

Jessica Phillips

General Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
238 Reviews
4.8

238 Reviews

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238 Reviews of Jessica Phillips

June 16, 2025

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Employee Rating

Good salesmanship and customer service. I would recommend this dealership to any body. Thank you. More

by tacota67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Chad Covert, Jakub Kania, Peter Miszewski, Xavier Lee, Nathaniel Jenkins

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Jun 16, 2025

Heiser Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 10, 2025

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Employee Rating

Great job with great insights on troubleshooting job. satisfaction and efficiency is good thanks you More

by joelovett19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Tom Lowther, Lori Gong, Michael Wemmer, Kevin Cameron

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Jun 10, 2025

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 27, 2025

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Thank you for helping me select and purchase my car! I had a great experience at Heiser and recommend you to others. More

by nadinekozak
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Joanmanuel Lopez

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Apr 27, 2025

Heiser Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 26, 2025

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I had a very pleasant experience working with the team at Heiser. All of my questions were answered and I’m happy with the vehicle. More

by gailmlumsden
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Hall, Lorri Aiono-Dimoff, Chad Covert, Jordan Christian , Jeremy Smith

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Apr 26, 2025

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 20, 2025

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Whole experience was great, easy and quick. Simple and quick process with great communication. Thanks! More

by sweinert16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain , Jeremy Smith

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Apr 20, 2025

Heiser Toyota responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 18, 2025

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Very efficient, helpful and understanding. He got the problems resolved and the car returned quickly. More

by Bcampbellbrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed, Joe Kuckuk, Chad Covert, Peter Miszewski, Javonte LeFlore

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Apr 18, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 10, 2025

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Peter and his group has been really nice to take care of any of my car’s need. I would highly recommend this place. More

by kani13r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Hall, Jakub Kania, Peter Miszewski, Brian Crandall

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Apr 11, 2025

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 26, 2025

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Employee Rating

It was a good experience; the staff was very helpful. I Would certainly return if buying another car. More

by carbuyguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Jorgo Ndina

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Mar 26, 2025

Heiser Toyota responded

We are so glad you had a good experience at Heiser Toyota. Congratulations on your new vehicle and thank you for your business!

March 21, 2025

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Employee Rating

I had a great experience from being introduced to my salesman to the final deal of me getting my new car. I didn’t feel stressed or felt rush on buying the vehicle. More

by ralphh1427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Jakub Kania

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Mar 21, 2025

Heiser Toyota responded

Dear Ralph, At Heiser, we strive to create a hassle free experience for our customers. We never want our customers feeling stressed or rushed so we are glad that you had a positive experience with us! Thank you for your business. Happy driving!

March 10, 2025

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Employee Rating

The worst dealer. Service advisor doesn't have much knowledge, he was New, greedy and liar. Even the service Manager was negative and lying. I tried to call the More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Kuckuk, Peter Miszewski, Tom Lowther, Michael Wemmer, Kevin Cameron

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Mar 11, 2025

Heiser Toyota responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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