John Cordell | Page 11

Matthew was very attentive and pleasant even though my vehicle wasn't able to be fixed. vehicle wasn't able to be fixed. More

by LMCDOWELL Verified Customer Verified Customer

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My car died after being serviced at this dealership. I had to have it towed there and have had to call multiple times to try to get information, and after 5 days, still no idea what is wrong with my ca I had to have it towed there and have had to call multiple times to try to get information, and after 5 days, still no idea what is wrong with my car or when it will be fixed. More

by KTMC9292 Verified Customer Verified Customer

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I love working with Service at BMW of Westlake, but their sales team could be more competitive with other dealerships. sales team could be more competitive with other dealerships. More

by SAMMANSOUR5 Verified Customer Verified Customer

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There’s nothing nice that I have to say. This was UNPLEASANT Uncomfortable Unattractive Unlikable uncaring unprofessional EXPERIENCE. I don’t even understand how my husband came back here wh This was UNPLEASANT Uncomfortable Unattractive Unlikable uncaring unprofessional EXPERIENCE. I don’t even understand how my husband came back here when I asked him not to sometimes we try to give second chances, but this was a third and just unpleasant or if not more of the first. Your practices are unethical also and I’m sure you know what that is. More

by DUNCANC928 Verified Customer Verified Customer

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The service department is the best. Brittaney is just absolutely amazing. Couldn't ask for a better experience. Brittaney is just absolutely amazing. Couldn't ask for a better experience. More

by NAHHH Verified Customer Verified Customer

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Always efficient, friendly service with a nice car wash. Dealership shop was always clean as was the waiting area with refreshments!! Dealership shop was always clean as was the waiting area with refreshments!! More

by pattysue523 Verified Customer Verified Customer

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Great facility, great staff. They have all the latest products and services that bmw offers They have all the latest products and services that bmw offers More

by llabenz Verified Customer Verified Customer

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Easy to deal with and competitively priced. Always do it right the first time. Good to buy from too! Always do it right the first time. Good to buy from too! More

by rgneumann17 Verified Customer Verified Customer

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Brittany , John …. . superb service . Might be the main reason I still own a BMW. Brittany did a marvelous job this last repair on car . They refunded me for a previou . superb service . Might be the main reason I still own a BMW. Brittany did a marvelous job this last repair on car . They refunded me for a previous repair, after figuring the real reason through a process of elimination etc . Brittany took charge of all aspects of this last repair and getting the refund approved and the communication herself. John on board . Special thanks as well to Andrew and Corey . Thank you Brittany . More

by TarekDbouk Verified Customer Verified Customer

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Everyone was very nice professional. The car was timely. Repaired all communications were also timely. The car was timely. Repaired all communications were also timely. More

by MARGOLISA Verified Customer Verified Customer

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