Karah Gonzales | Page 2

Big Star Cadillac is always my favorite place to bring my car for service or to buy a car. I took my car for service to replace some parts and it was done within the same day. I would like to thank Karah Gon car for service or to buy a car. I took my car for service to replace some parts and it was done within the same day. I would like to thank Karah Gonzales and everyone in service department for doing very good job. Everyone very professional, knowledgeable, very nice and helpful. Definitely 5 star and 10/10 excellent. I also want to thank Keith Mujica who was helping me with the process of buying my Cadillac Escalade in 2022. The process was very smooth from the start to end. The whole experience with Big Star Cadillac is 5 ⭐️ STARS!!! Definitely I strongly recommend Big Star Cadillac for all your car buying and service needs. Big Star Cadillac is always the best! More

by miltonwalter Verified Customer Verified Customer

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I want to thank Karah Gonzales for her excellent service today. Her professionalism really made a difference. today. Her professionalism really made a difference. More

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I had a great experience with Big Star Cadillac, as always. Great customer service and communication. always. Great customer service and communication. More

by ARORICK Verified Customer Verified Customer

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Very helpful and and good feed back on jo Joob Thanks again for your help jo Joob Thanks again for your help More

by AFZANDER Verified Customer Verified Customer

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Ainsley is the best service advisor I ever had she’s always on point everyday always on point everyday More

by ZENOFAMILY713 Verified Customer Verified Customer

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Ansley is literally one of the best advisors out here. Makes sure my vehicle is done correctly and out on time. Makes sure my vehicle is done correctly and out on time. More

by rebejones303 Verified Customer Verified Customer

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The service department is very easy to deal with, and offer a streamlined vehicle service process to take all stress off customer. offer a streamlined vehicle service process to take all stress off customer. More

by CHASE29 Verified Customer Verified Customer

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Always extremely clean, accommodating, everyone from agents, everyone in the service department, every Service Advisor that I have dealt with, to the maintenance personnel are all friendly and wear a sm agents, everyone in the service department, every Service Advisor that I have dealt with, to the maintenance personnel are all friendly and wear a smile. It's refreshing to deal with kind people. More

by MARVI.DARCELL Verified Customer Verified Customer

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This dealership really cares about the customer it makes you feel like you should be driving a Cadillac. Kara is always professional and very courteous. Mike Pierce should be proud of the service team. Look you feel like you should be driving a Cadillac. Kara is always professional and very courteous. Mike Pierce should be proud of the service team. Looking forward to meeting the new service manager. More

by bencaroccio Verified Customer Verified Customer

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I initially brought my vehicle in to have some work done and the original service advisor Karah did a horrible job of communicating with me and never returned any of my phone calls. My car was given back to and the original service advisor Karah did a horrible job of communicating with me and never returned any of my phone calls. My car was given back to me without being repaired and I told her the problems and she promised a rental car and bring the car back and she will take care of it but never did. Ainsley was a great help to me and communicated with me throughout the entire process. My car is fixed and I'm happy now thanks to Ainsley. I may come back but I'm not sure. More

by albertdouglas98 Verified Customer Verified Customer

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