Kevin Sonnier
Kevin Sonnier at Big Star Cadillac

Kevin Sonnier

Sales Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.5
58 Reviews
4.5

58 Reviews

Write a Review

Dealership Experience

6 yrs, 8 mos

Industry Experience

29 yrs, 9 mos

58 Reviews of Kevin Sonnier

May 24, 2026

Dealership Rating
Employee Rating

The whole staff at Big Star Cadillac is World Class. Pricing is easy and transparent. The pick up and delivery team is so polite and helpful. This is our 4th new Cadillac and we love the Lyriq! Mike More

by lpierce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 25, 2026

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

May 23, 2026

Dealership Rating
Employee Rating

Big star Cadillac has always had exceptional customer service. I’ve known manager Mike Pierce and Kevin Sonier for many years and have always been very attentive and trustworthy. I’m forever grateful to More

by lisandromtz11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pierce, Benito Sanchez

May 25, 2026

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 15, 2026

Dealership Rating
Employee Rating

Ainsley is Awesome she always makes sure the car is finished on time and sets up pick up and delivery I would highly recommend Ainsley. More

by elisjr3092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark

Jan 15, 2026

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

December 26, 2025

Dealership Rating
Employee Rating

Benito my sales person was a professional and helpful from the beginning to the end of my purchase. My kids love the new car. Best experience. I will recommended to my family and friends. More

by melvin_r35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

October 17, 2025

Dealership Rating
Employee Rating

Excellent customer service with exceptional attention to detail for the customer. They make you feel like family! More

by emilianwhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

October 05, 2025

Dealership Rating
Employee Rating

Very pleasant experience! I love my Big Star family! They are amazing people. Everyday the same treatment. More

by JENNRYAN720
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

September 29, 2025

Dealership Rating
Employee Rating

Superior customer service for online buyers. Couldn’t ask for a better dealership to buy from! They went out of their way to expedite the online sale and deliver the Escalade as soon as possi More

by Arg36970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio, Keith Mujica

Sep 29, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

September 25, 2025

Dealership Rating
Employee Rating

Website deceptive Sales manipulate Financing dishonest Non responsiveness Vehicle Servicing takes hours even if they ask you to come in. Worst car buying experience ever and the GM doesn't e More

by ryork-westbrook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 29, 2025

Big Star Cadillac responded

Thank you for your review. We apologize for any inconvenience. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

May 25, 2025

Dealership Rating
Employee Rating

Bobby is an amazing Service Advisor! Ha has always taken care of our vehicles needs and getting our vehicles in and out of service in a reasonable and timely manner. He has been our serv More

by CLOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller, Joel Olivares

May 30, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 23, 2025

Dealership Rating
Employee Rating

The service I received at Big Star was truly remarkable, and I highly recommend it to anyone looking for a Cadillac dealership. More

by rhonda_98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

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