Lester Diaz

The service staff were very friendly, the prices were reasonable, and it was excellent overall. reasonable, and it was excellent overall. More

by dachenglu Verified Customer Verified Customer

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The staff treated me like family. Everyone in finance treated me excellently; they did everything possible to get me the car I was looking for, and we succeeded. I'm very happy. This Everyone in finance treated me excellently; they did everything possible to get me the car I was looking for, and we succeeded. I'm very happy. This is my first time as a Toyota customer, and if you ask me if I would buy another car from you, the answer is yes. More

by rigoberto6118 Verified Customer Verified Customer

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I couldn’t have asked for a better salesman! Thank you so much, Lester!! Aka LJ! I really love my new van, he made everything so easy and I am extremely grateful. Thank you so much, Lester!! Aka LJ! I really love my new van, he made everything so easy and I am extremely grateful. More

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They all did a great job and getting me into a great used car the staff was great quick and fast service did not take all day to buy a car car the staff was great quick and fast service did not take all day to buy a car More

by WATSONRONNIE275 Verified Customer Verified Customer

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The employees are polite. They don't know much about the new vehicles. No one returned phone calls or helped me find the truck I wanted. I was was going to order it from anoth They don't know much about the new vehicles. No one returned phone calls or helped me find the truck I wanted. I was was going to order it from another dealership. When I was at the Lancaster Toyota service center, which is 5 stars, I happen to see the truck I wanted on the showroom floor. I wish the commission went to my service center that keeps my vehicle it top shape. More

by luckyfriday13tr Verified Customer Verified Customer

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great people and the staff is amazing but one the vehicle I got kinda pushed towards and regret get this car and can't do anything about it I'm stuck with it and they aren't doing anything to help me as a cu I got kinda pushed towards and regret get this car and can't do anything about it I'm stuck with it and they aren't doing anything to help me as a customer in order to Make me happy as the customer but that's what I get I guess.. More

by ashleyespinoza14 Verified Customer Verified Customer

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Great friendly service and sales staff is not pushy and clearly puts the customer first. clearly puts the customer first. More

by mpsawicki Verified Customer Verified Customer

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Not to happy with detail of vehicle after sale. Car has stickers in varies locations. Car has stickers in varies locations. More

by PLOURITO Verified Customer Verified Customer

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My biggest concern was the fact that I didn't receive the forms I signed (with auto sign) on the tablet/screen in the finance office on 2/25/25. Jeff Calero said the Wi-Fi was down and he was only able to p forms I signed (with auto sign) on the tablet/screen in the finance office on 2/25/25. Jeff Calero said the Wi-Fi was down and he was only able to print out the screen shot of receiving my cashier's check. The Dealership needs to improve on their Wi-Fi ability... so maybe Jeff Calero should have a higher rating if your Wi-Fi was working correctly considering the need in your business. He was able to get them to me on 3/3/25 when I saw him again at noontime. I also didn't like having to sign a form for financing if some reason the cashier's check hadn't gone through. I didn't haggle with the overall price of the Rav4 with Ricardo because others in my life (as well as the Toyota Smart Path online) made it seem to me that the Internet sales (price) usually gives a fair deal to eliminate the haggling with the customer. I wish I could have bought it for less since I was trading in my Corolla that has had many repairs at your dealership since I bought it there in 2014. The repairs, parts replacements, should have justified me getting more money in the trade-in value. I had other things going on in my life that day that caused me to get the deal finalized without any other bartering. If I had to do it over again, I would have walked away without buying that day. I have only me to blame for not getting a better deal. More

by andymahnke Verified Customer Verified Customer

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thank you Lester for all the patience, and willingness to take the time and explain the process. take the time and explain the process. More

by MURILLOMJ13 Verified Customer Verified Customer

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