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Mike Brandvold

Overview Reviews (1027) Inventory (266)

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Mike Brandvold

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216

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4.9

1,027 Reviews

Overview Reviews (1027) Inventory (266)

Dealership Experience

33 yrs, 10 mos

Industry Experience

39 yrs, 9 mos

Specialties & Trainings

Lincoln and Ford Master Certified Service Advisor

4.9

1,027 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1027 Reviews of Mike Brandvold

May 05, 2026

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Employee Rating

This team is caring, professional, dedicated and will get the job done. My choice every time. the job done. My choice every time. More

by 7TEDDYBEAR61

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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May 04, 2026

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Mike always gets me in and out, never suggests extra work unless truly needed. I will continue to schedule my car service with Mike Brandvold. unless truly needed. I will continue to schedule my car service with Mike Brandvold. More

by Paula

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Thurman Jr

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April 29, 2026

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Extremely knowledgeable and professional, Mike's customer service is outstanding. Great experience every time. Thanks! service is outstanding. Great experience every time. Thanks! More

by larryblack0990

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Recommend Dealer

Yes

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April 25, 2026

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Addresses issues that are presented @ time of appt. Appears genuinely interested in pleasing the customer. Keeps on schedule as much as possible. Overall a very pleasant individual. Appears genuinely interested in pleasing the customer. Keeps on schedule as much as possible. Overall a very pleasant individual. More

by benjamingaskell21

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kim Wolfram

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April 14, 2026

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Employee Rating

Jenn is absolutely amazing at her job. We were treated like family as we always are at Klaben Ford but this was our first time with Jenn and she did not disappoint us at all. Explained eve We were treated like family as we always are at Klaben Ford but this was our first time with Jenn and she did not disappoint us at all. Explained every detail which allowed us to make educated decisions. Happy to recommend her to anyone. 10 stars. More

by Jmikesina63

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Trade-in Experience

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Recommend Dealer

Yes

Other Employees Tagged: Richard Klaben, Christine Klaben, Jennifer Bowen, Michael Uzl II, David Klaben

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April 13, 2026

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Service team and valet is very accommodating. Service was provided in timely manner and completed as promised. Service was provided in timely manner and completed as promised. More

by ETMOD

Verified Customer

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Recommend Dealer

Yes

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April 10, 2026

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This is my 4th car purchased from Klaben. Chris Moldas truly makes the buying experience easy. He is very knowledgeable and answers all my questions. He provides great customer service! I hig Chris Moldas truly makes the buying experience easy. He is very knowledgeable and answers all my questions. He provides great customer service! I highly recommend Chris Moldas and Klaben Lincoln. More

by lp

Recommend Dealer

Yes

Other Employees Tagged: Chris Moldas, Kristin Bruner

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April 10, 2026

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Mike is always nice and polite and makes me feel like my car is in good hands. car is in good hands. More

by ms6richardson

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Recommend Dealer

Yes

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April 09, 2026

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Service rep was great, but had questions about what they found wrong. Worked out as the rep assured me my thoughts were not accurate. found wrong. Worked out as the rep assured me my thoughts were not accurate. More

by Rclay

Verified Customer

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Recommend Dealer

Yes

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Apr 11, 2026 -

Klaben Ford Lincoln responded

Diane, Thank you for taking the time to post your review. We share this with our entire team and use it in knowing what we are doing well as well as areas needing improvement. A four star rating means we did well, but it also means we could have done better in someway. Sometimes it’s just a small attention detail or a missed step. Other times It is a mistake. It was a pleasure meeting you over the phone yesterday and thank you for clarifying your questions on our findings after reviewing inspection video. Your complimentary words for Mike and the Team were greatly appreciated and shared with all of them. As we discussed, we will continue working hard to provide the level of service you deserve and earn your 5 Star approval. I, Mike, and the entire Klaben Team remain at your service. Sean Bradford - sbradford@klaben.com

April 08, 2026

Dealership Rating

Employee Rating

Friendly salesmen at sales and service departments. Trustworthy and always clean. We love klaben and will continue to go there. Trustworthy and always clean. We love klaben and will continue to go there. More

by rodsuz7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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