Mike Latham | Page 5
Service Director
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
Dealership Experience
48 yrs, 3 mos
Industry Experience
48 yrs, 3 mos
Specialties & Trainings
RECERTIFIED ASE MASTER AUTOMOBILE TECHNICIAN
RECERTIFIED ASE SERVICE CONSULTANT
TOYOTA CERTIFIED MASTER SERVICE MANAGER
BA ENGLISH-GENERAL
148 Reviews
Write a Review148 Reviews of Mike Latham
February 01, 2024
We were told that it would only take 1-1 1/2 hours if we waited- we told our person we were waiting....I checked in 4 times to see if the car was done-our person told us he would come get us immediately whe waited- we told our person we were waiting....I checked in 4 times to see if the car was done-our person told us he would come get us immediately when it was done .. then disappeared- finally after 2 hours with numerous unmasked people coughing in the waiting area.. I asked a women at the check in desk who was reading a book about our car car.. she told us she could not help us.. our person was no where to be found.. We went outside and saw our car parked along the back.. we asked someone if it was done and he said it was and removed the paper covering from the car and gave us our keys and we drove it away from where it was parked-ridiculous! No text- no person coming to get us -having to sit in a super spreader area with everyone unmasked and coughing! .And a lot of staff doing nothing!!!! Who knows how much longer we would have had to wait if I had not gone looking for our car!! Worse experience ever! We have bought several cars from Maita-Very disappointed!!!! More
January 26, 2024
Great costumer service great customer service great customer service great customer service great customer service customer service great customer service great customer service More
Other Employees Tagged: Lee Reloza, Karina Gonzalez, Jason Saephanh, Joe Valadao, QERIM RACAJ, PEDRO VALENCIA MENDOZA, Angel Cruz, Norbert Santos , Priscilla Camacho
January 03, 2024
People are nice, polite, have manners. Personel try to accommodate you as best they can. Personel try to accommodate you as best they can. More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, QERIM RACAJ, Dwayne Reyes, Angel Cruz , Priscilla Camacho, Junko Case
December 22, 2023
I had a good experience at the Maita Toyota service center. Very good customer service. center. Very good customer service. More
Other Employees Tagged: Lee Reloza, Karina Gonzalez, Jason Saephanh, QERIM RACAJ, Dwayne Reyes, Angel Cruz, Norbert Santos , Priscilla Camacho, Junko Case
December 15, 2023
No one took time to teach us un the display or other funktions. Still at a lost Tne car had sticky spots on the paint. Told the paint was to new to clean properly. funktions. Still at a lost Tne car had sticky spots on the paint. Told the paint was to new to clean properly. More
Other Employees Tagged: Ben Ossome, Moe Hekmatzada, Bryce Shibata, Lee Reloza, Val Valadez, Dwayne Reyes, Angel Cruz , Priscilla Camacho, Junko Case
December 02, 2023
Toyota is one of the most great and popular companies, all people like to choose this company's cars. all people like to choose this company's cars. More
Other Employees Tagged: Lee Reloza, Val Valadez, QERIM RACAJ, Dwayne Reyes , Priscilla Camacho, Junko Case
November 24, 2023
In and out with great service my go to service dept thanks for the help thanks for the help More
Other Employees Tagged: Lee Reloza, Val Valadez, Norbert Santos
November 20, 2023
They have always been fair with me, since I bought my car in 2015 at Maita in 2015 at Maita More
Other Employees Tagged: Lee Reloza, Karina Gonzalez, QERIM RACAJ, Dwayne Reyes, Angel Cruz, Norbert Santos , Priscilla Camacho, Junko Case
October 18, 2023
You’re doing good for the customers ! I’m very satisfied and happy to have accompanied and working with you ! Thank You So Much !☺️ I’m very satisfied and happy to have accompanied and working with you ! Thank You So Much !☺️ More
Other Employees Tagged: Lee Reloza, Val Valadez, Karina Gonzalez, Jason Saephanh, Joe Valadao, QERIM RACAJ, Dwayne Reyes, Norbert Santos , Priscilla Camacho
October 04, 2023
Cruella Toyota customer service is best thank you for customer service. Thank you so much but xxxx it good service good team. customer service. Thank you so much but xxxx it good service good team. More
Other Employees Tagged: Lee Reloza, Karina Gonzalez, Jason Saephanh, QERIM RACAJ, Dwayne Reyes, Angel Cruz, Norbert Santos , Priscilla Camacho, Junko Case

