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Mona Crooks
1,265 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
33 yrs, 11 mos
Industry Experience
33 yrs, 11 mos
Specialties & Trainings
Master Certified Service Advisor
1,265 Reviews
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1265 Reviews of Mona Crooks
January 08, 2026
Kim is always very thorough and thoughtful making sure to explain everything and recommend the needed services. explain everything and recommend the needed services. More
by jacobdejean
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Tom Alcorn, Sean Bradford, Rob Simon, Brandon Bart, Gavin Fano, Anthony Thurman Jr
January 08, 2026
I support Klaben service by returning for over 25 years. Great caring service and customer support. The Klaben sales side is also great. I have included many who have served me over the years. Great caring service and customer support. The Klaben sales side is also great. I have included many who have served me over the years. More
by Paul 3
Verified CustomerOther Employees Tagged: Mike Brandvold, Joe French, Rob Simon
December 28, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 13 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 13 years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Joe French, Tom Alcorn, Sean Bradford, Steve Sigmund, Anthony Thurman Jr
December 24, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Joe French, Tom Alcorn, Sean Bradford, Steve Sigmund, Anthony Thurman Jr
December 23, 2025
I showed up at 7:30 in the morning and Mona was able to get me right in. Some issues regarding safety came up and I was able to get things resolved and got my car back the next day... And the price of t get me right in. Some issues regarding safety came up and I was able to get things resolved and got my car back the next day... And the price of the repair estimate was lower! More
by Pete
December 21, 2025
The service at Klaben with Mona is excellent. Communication is top notch. Mona is a professional and truly cares about outcomes. She is a role model for service excellence! Thank you. Communication is top notch. Mona is a professional and truly cares about outcomes. She is a role model for service excellence! Thank you. More
by Janbahle
Other Employees Tagged: Anthony Thurman Jr
December 19, 2025
Have been a happy customer for many years. Mona in service has taken great care of me, my family, coworkers and friends for over a decade. My last experience was excellent as usual and what Mona in service has taken great care of me, my family, coworkers and friends for over a decade. My last experience was excellent as usual and what I’ve now come to expect. I’d also like to thank Tom A and Joe F in service as well for their assistance, professionalism and friendliness. Very pleased. Highly recommend. More
by Saxgod
Other Employees Tagged: Joe French, Tom Alcorn
December 12, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Joe French, Kim Wolfram, Tom Alcorn, Sean Bradford, Steve Sigmund
Dealership Inventory (343 Vehicles)
2023 Lincoln Corsair
used
Red Carpet Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
2024 Lincoln Corsair
used
Red Carpet Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
