Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Mona Crooks
Refer Me
1,192 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
33 yrs, 2 mos
Industry Experience
33 yrs, 2 mos
Specialties & Trainings
Master Certified Service Advisor
1,192 Reviews
Write a Review
1192 Reviews of Mona Crooks
April 28, 2025
Top Notch customer service! ! Mike Brandvoid is always knowledgeable and helpful. All of the Klaben Ford team is always there to help!! ! Mike Brandvoid is always knowledgeable and helpful. All of the Klaben Ford team is always there to help!! More
by TRCClaflin
Verified CustomerOther Employees Tagged: Mike Brandvold, Joe French
April 27, 2025
Luke is great help, been coming here my entire life and don’t plan on changing don’t plan on changing More
by MISSINDIGIT1
Other Employees Tagged: Roscoe Woodberry, Richard Klaben, Christine Klaben, Luke Deegan, Angela Mazzagatti
April 22, 2025
Gavin was very knowledgeable about the service. He got us in and out in record time! We were very pleased! He got us in and out in record time! We were very pleased! More
by Barcross.1948
Other Employees Tagged: Gavin Fano
April 19, 2025
I never have issues with Klaben, and if I do they always fix it right away. They’re one of the only dealerships that actually care about their customers. fix it right away. They’re one of the only dealerships that actually care about their customers. More
by courtneyjchismar
Other Employees Tagged: Gavin Fano
April 15, 2025
Service appt. for oil change - Mona Crooks is always a pleasure to deal with always - goes the extra mile to help. Very thorough and attentive. This is how you do for oil change - Mona Crooks is always a pleasure to deal with always - goes the extra mile to help. Very thorough and attentive. This is how you do it right. More
by douglas1140
April 08, 2025
Always have a great experience at Klaben. Good people that treat customers as like they matter. Good people that treat customers as like they matter. More
by George
Other Employees Tagged: Joe French
March 27, 2025
I have been bringing my car to Klaben since I bought it 9 years ago. It’s running great and I hope to have 9 more years! Mona Crooks has helped me to keep my car running in good condition. She has always bee years ago. It’s running great and I hope to have 9 more years! Mona Crooks has helped me to keep my car running in good condition. She has always been compassionate to my needs and my financial status. I feel like I’m part of a family when I come to get my car serviced. More
by Miss Diana
Dealership Inventory (319 Vehicles)
