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Mona Crooks
1,225 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
33 yrs, 8 mos
Industry Experience
33 yrs, 8 mos
Specialties & Trainings
Master Certified Service Advisor
1,225 Reviews
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1225 Reviews of Mona Crooks
September 27, 2025
Aaron the manager of Klaben Ford Service department has always taken care of me with our Ford Escape and Joe French service advisor. I truly appreciate everything they have done for me thru me owning the e always taken care of me with our Ford Escape and Joe French service advisor. I truly appreciate everything they have done for me thru me owning the escape . I highly recommend taking your vehicle to this service dept and you won't be disappointed. More
by bearley1994
Other Employees Tagged: Joe French, Aaron Heinlein
September 20, 2025
I have done business with Chris Moldas in sales and Mona Crooks in the service department for 25 years. It is always a pleasure to do business with Klaben Ford. I recommend them highly to family and frien Crooks in the service department for 25 years. It is always a pleasure to do business with Klaben Ford. I recommend them highly to family and friends. More
by George
Other Employees Tagged: Angela Mazzagatti
September 15, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
by fairyrain826
Verified CustomerOther Employees Tagged: Joe French, Kim Wolfram, Sean Bradford, Steve Sigmund
September 11, 2025
Mona Crooks is extremely knowledgeable and professional and a huge reason why I have been going to Klaben for service for years. I would like to buy a car from them also, but the price has always seem high and a huge reason why I have been going to Klaben for service for years. I would like to buy a car from them also, but the price has always seem higher than the Neighbor and dealerships. Oh well, I’m guessing they make more off the service anyways. More
by Tweirs
August 28, 2025
Mike Brandvoid and the team always provide outstanding customer service. Very approachable and good at managing the maintenance of our two Fords. Thank you for running a great business!! customer service. Very approachable and good at managing the maintenance of our two Fords. Thank you for running a great business!! More
by TRCClaflin
Other Employees Tagged: Mike Brandvold, Joe French, John Churpek
August 26, 2025
Excellent service from Bo! Genuine, kind, and made buying our Explorer stress free. Thanks Bo! Genuine, kind, and made buying our Explorer stress free. Thanks Bo! More
by Dwrigh33
Other Employees Tagged: Roscoe Woodberry, Jennifer Bowen, Bo Stewart
August 22, 2025
Klaben is a great place to buy and service your car. They always stand behind their work. They always stand behind their work. More
by MABDENT
Other Employees Tagged: Joe French
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