Mona Crooks
Mona Crooks at Klaben Ford Lincoln

Mona Crooks

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,237 Reviews

I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217

Dealership Experience

33 yrs, 8 mos

Industry Experience

33 yrs, 8 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,237 Reviews

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1237 Reviews of Mona Crooks

October 10, 2025

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Klaben Ford is top notch, wouldn’t go anywhere else. Mona is an elite service advisor, best in the business. More

by tcasto9322
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Recommend Dealer
Yes

October 10, 2025

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The Dealership is top notch wouldn’t go anywhere else . Mona is the best service advisor in the business. More

by tcasto9322
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Recommend Dealer
Yes

October 09, 2025

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The service at Klaben Ford is fantastic. They go above and beyond to make sure every customer is completely satisfied. I know when I drive into the service area, I'm going to have a wonderfu More

by MOON9777
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Recommend Dealer
Yes

October 09, 2025

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Have been going to Klaben Ford for over 20 years. . Their service department is top notch and Joe French has always taken great care of me. More

by MOON9777
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Recommend Dealer
Yes

October 08, 2025

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I did this survey twice already in the last five days thank you very much More

by mhoffa984
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Recommend Dealer
Yes

October 08, 2025

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Joe was friendly, knowlegeable & efficient. I highly recommend this dealership & particularly Joe. As an aside, my son buys all his vehicles here. More

by drm-427
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Recommend Dealer
Yes

Other Employees Tagged: Joe French, Rob Simon

October 06, 2025

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I brought a Nissan car to be repaired and spoke with Aiisea who had it checked out. It would take more than one day so she arranged for me to get a rental car. What a blessing that was since I live 40 More

by frenchpatricia196
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Recommend Dealer
Yes

October 06, 2025

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Friendly ,convenient ,affordable and quick scheduling, knowledgeable staff and friendly environment with accommodations for customers More

by mhoffa984
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Recommend Dealer
Yes

October 05, 2025

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Klaben is very clean place of business. They answer any questions you may have in a fast timely professional manner. They welcome you with open arms and are there to support your automobile More

by dbowen1318
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Recommend Dealer
Yes

October 03, 2025

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Klaben is the best dealership ever Richard and his team take care of all there customers More

by Daytona
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Yes
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