Nez Faraj | Page 3

Best dealer you could go, best service and attention, definitely will come back for my next service definitely will come back for my next service More

by JAIMITO271191 Verified Customer Verified Customer

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This is the new benchmark! The entire team that I worked with did an amazing job of handling all aspects of this transaction. I couldn't be more satisfied with my purchase or The entire team that I worked with did an amazing job of handling all aspects of this transaction. I couldn't be more satisfied with my purchase or my decision to purchase from Nez (good luck finding something he doesn't know about these amazing, complicated vehicles) and his colleagues. Dirk was able to quickly understand what I already knew, and what I didn't about the operation of all of the new interfaces and systems. He was really fun to spend time with. Alan and Nez perfectly navigated one or two potential pitfalls (not expected when buying a used vehicle) with resolutions that were fair to both parties. The whole process was fast, fair, and fun. I sincerely enjoyed it all the way through. I have scheduled my first service with BMW of Westlake and now look forward to that. Thank you Nez, Dirk, Alan and Mike! Customer service is alive and is thriving at BMW of Westlake! Congratulations to the ownership and management teams there, they really have created an outstanding environment and have retained employees who make buying fabulous luxury vehicles enjoyable! More

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Nez and Mike were both nice and professional. .very knowledgeable..dealership very clean and presentable..Mike even went to my house and programmed my garage door opener.. .very knowledgeable..dealership very clean and presentable..Mike even went to my house and programmed my garage door opener.. More

by EMILIE7907 Verified Customer Verified Customer

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The service was great. The time was acceptable and the customer service was the best that I have every experienced The time was acceptable and the customer service was the best that I have every experienced More

by KENSTOCK428 Verified Customer Verified Customer

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Amazing staff. They went above and beyond to make sure I got the car and price I wanted! Thank you! They went above and beyond to make sure I got the car and price I wanted! Thank you! More

by HIBAMUSTAFA229 Verified Customer Verified Customer

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It was a great experience. Staff and sales extremely professional and knowledgeable. Very pleasant buying experience. Staff and sales extremely professional and knowledgeable. Very pleasant buying experience. More

by JIMUVA Verified Customer Verified Customer

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Matthew, Andrew, and Corey have been excellent. I have had multiple flat tires. They have been able to take my car the same day that I called to replace the tire. They are all pleasant, professiona I have had multiple flat tires. They have been able to take my car the same day that I called to replace the tire. They are all pleasant, professional, reliable and just nice. Nez is fabulous. I wish I had a few Nez’s to work with my company. He is professional, pleasant and knowledgeable about which car to purchase. More

by DOCRETINA Verified Customer Verified Customer

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Dealership was great, very minimal hassle, very helpful and responsive to what I was looking for. and responsive to what I was looking for. More

by JTHOMAS52 Verified Customer Verified Customer

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Jared is one of the best managers in the business! He took great care of us. Definitely will be back for more BMWs! He took great care of us. Definitely will be back for more BMWs! More

by WIS913 Verified Customer Verified Customer

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Great employees, great help great service. Please what their professionalism And Communication No major issues great service Please what their professionalism And Communication No major issues great service More

by TTROY3155 Verified Customer Verified Customer

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