Peter Hern
Peter Hern at Herb Chambers Lincoln of Norwood

Peter Hern | Page 6

General Manager

Herb Chambers Lincoln of Norwood

1130 Providence Highway
Norwood, MA 02062

4.1
98 Reviews
4.1

98 Reviews

Write a Review

98 Reviews of Peter Hern

August 27, 2021

Dealership Rating
Employee Rating

The service department bent over backwards to make sure my experience was a positive one More

by councilormurphy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mara Russell, Julie Farretta , Danielle Barnett

Aug 27, 2021

Herb Chambers Lincoln of Norwood responded

Thank you for taking the time to leave us a review! We're thrilled to hear our service team worked hard to make your experience a good one and we hope you'll be visiting us again next time here at Herb Chambers Lincoln of Norwood!

August 19, 2021

Dealership Rating
Employee Rating

Everything was great thanks to Brooke for all the help learning about my car so helpful for the manager for steering me in the right direction My 3rd Lincoln purchase there will go no where else More

by Williammignosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Lewis, Brooke Gubala

Aug 19, 2021

Herb Chambers Lincoln of Norwood responded

Thank you for your loyal business! We're honored to have you as a Herb Chambers Lincoln of Norwood customer and are glad to hear Brooke could get you feeling comfortable with your newest vehicle. Thanks again for your support and we'll see you at your next visit!

August 05, 2021

Dealership Rating
Employee Rating

fantastic dealership and service departmentreceived fantastic dealership and service department received quickly and warmly,everyone polite. The service reps are great. Also the whole dealership is spo More

by sawjw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2021

Herb Chambers Lincoln of Norwood responded

We are honored to receive your support. Thank you! - Herb Chambers Lincoln of Norwood Team

August 02, 2021

Dealership Rating
Employee Rating

Christine was very good answer all questions Help me in canceling my old plates. Explaining vechile setting up my phone getting my sticker very helpful. More

by Richie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Herb Chambers Lincoln of Norwood responded

Thank you for the kind review! We're glad Christine was able to answer all your questions and we hope to see you again in the future! - The Herb Chambers Lincoln of Norwood Team

July 30, 2021

Dealership Rating
Employee Rating

They have given me and my family fast, reliable and courteous service for many years even prior to Herb Chambers ownership. I look forward to doing business with them for many more years More

by Ctufts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2021

Herb Chambers Lincoln of Norwood responded

Thank you for the great review and five-star rating! We're happy our team provided such excellent service to you! We appreciate having you in the Herb Chambers Lincoln of Norwood family!

July 26, 2021

Dealership Rating
Employee Rating

Great buying experience at Herb Chambers Lincoln of Norwood. GM Peter Hern and Salesman Ryan McCarthy were professional and easy to work with. Would definitely return in the future for another purchase More

by TODD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan McCarthy

Jul 28, 2021

Herb Chambers Lincoln of Norwood responded

This review makes our day! Thank you so much for taking the time to leave us your positive feedback and five-star rating! We're glad Ryan and Peter made this such a memorable visit for you! - Herb Chambers Lincoln of Norwood

July 10, 2021

Dealership Rating
Employee Rating

The Herb Chambers Lincoln of Norwood service department did an outstanding job troubleshooting and correcting a Check Engine Light issue on my MKC Reserve. My initial contact was Brianna and she was thorou More

by Stanley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Owen, James Lewis, Jeremy Hayes, Julie Farretta , Danielle Barnett, Brianna Medeiros

Jul 12, 2021

Herb Chambers Lincoln of Norwood responded

We're so happy our team could help take care of this issue! Thank you for the awesome review! We hope to see you for your next routine maintenance appointment, Stanley! – Herb Chambers Lincoln of Norwood

June 30, 2021

Dealership Rating
Employee Rating

Very Helpful and knowledgeable Had an excellent working relationship with them More

by Hmasters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2021

Herb Chambers Lincoln of Norwood responded

Thanks so much for the glowing five-star review! We're glad to hear it! - Herb Chambers Lincoln of Norwood

April 12, 2021

Dealership Rating
Employee Rating

Herb Chambers Lincoln of Norwood refused to honor the warranty on my 2017 Lincoln MKC. The transmission failed at 29,000 miles and I was told it was due to the uneven ware of my tires. The car had just p More

by Dflanag810
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Jason Ailoli

Apr 28, 2021

Herb Chambers Lincoln of Norwood responded

Dflanag810, I'd like to thank you for taking the time to give us this feedback. The warranty on the the vehicle is still valid, and we did submit proper claims to Lincoln. However the repair was not approved due to the prior owners neglect and improper maintenance. We apologize for any miscommunication we may have caused. It is our goal to deliver the highest quality service, and I apologize for your recent experience. If you need to speak with me further, please do not hesitate to reach out. Thank you again, Peter Hern- General Manager phern@herbchambers.com

August 18, 2020

Dealership Rating
Employee Rating

I recently purchased a new Lincoln Aviator. Christine Feteira was a pleasure to work with. She is a true professional and I would highly recommend Christine and Herb Chambers Lincoln to anyone looking fo More

by Dfrance12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
6
...