Regina Krauza

I've been going to Smythe for the past 15 years. Whether I'm dealing with their sales department or service department - I have nothing but good things to say about their staff, and customer service Whether I'm dealing with their sales department or service department - I have nothing but good things to say about their staff, and customer service! More

by RANDI MACHADO Verified Customer Verified Customer

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Bob has sold my family and friends cars since I started buying a car from Douglas Volkswagen, the Salerno ford. Then onto SMYTHE. Never any pressure. So easy to work with. buying a car from Douglas Volkswagen, the Salerno ford. Then onto SMYTHE. Never any pressure. So easy to work with. More

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Jessica and this dealership went above and beyond to help me with my tire. Thank you so much!!! Excellent customer service!! me with my tire. Thank you so much!!! Excellent customer service!! More

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We felt ripped off when charged $250 for an adapter for our just purchased electric car that was never mentioned was needed. We had said we would be using a Tesla charging station near our home and the sal our just purchased electric car that was never mentioned was needed. We had said we would be using a Tesla charging station near our home and the salesman never mentioned you needed an additional adapter for that and an account with Tesla. As, Jay was leading us out through service, he introduced us to Regina who said of course we needed adapter..” everything is Tesla”. I thought they were giving the charging device for free and couldn’t believe they were charging us $250, literally going out the door! When I emailed the salesman (who begged us for a “10” review), my dissatisfaction he emailed what I consider a snarky email back , took no responsibility for his direct miscommunication . The Smythe philosophy “ of treating every person as a member of our family “, was not our experience. I do want to say however, that Jay was outstanding and spent a great deal of time explaining the car to us . More

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Smythe Volvo continues to be the dealership that they have been for the past 70 years. An outstanding organization to do business with. We could not be happier with the decision that we made and all aspe have been for the past 70 years. An outstanding organization to do business with. We could not be happier with the decision that we made and all aspects of our purchase at Smythe. Kevin‘s ability to find people that think like he does for the benefit of the organization is second to none. More

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Super helpful and knowledgeable people from the top down to the bottom. Definitely coming back!! to the bottom. Definitely coming back!! More

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Over the 29 years I have been a customer I can say that their staff in all departments are always pleasant and accommodating. their staff in all departments are always pleasant and accommodating. More

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We have purchased several cars and always depend on the amazing service department. Our first Smythe Volvo took us 170K miles over 20 years. amazing service department. Our first Smythe Volvo took us 170K miles over 20 years. More

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I worked with Bob Cezar on the purchase of my pre-owned certified used xc90. He was very helpful & transparent during this process. certified used xc90. He was very helpful & transparent during this process. More

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Jessica was very helpful and polite. Came with a tire problem and was addressed right away. Thanks again. Came with a tire problem and was addressed right away. Thanks again. More

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