Regina Krauza

Always professional and quality workmanship! Regina, Customer Service Manager, is very responsive and has been a tremendous help with servicing my car. Regina, Customer Service Manager, is very responsive and has been a tremendous help with servicing my car. More

by Cat Verified Customer Verified Customer

Report | Print

Another great experience with the Smythe team - responsive, attentive to details (including getting paperwork done efficiently). And a huge vote of confidence in the service department at Smythe (R responsive, attentive to details (including getting paperwork done efficiently). And a huge vote of confidence in the service department at Smythe (Regina runs a great operation)! More

by hsV70 Verified Customer Verified Customer

Report | Print

Very happy with last visit. Great staff. I had an issue with the vehicle that i just bought but they resolved it. Great staff. I had an issue with the vehicle that i just bought but they resolved it. More

by mneglia57 Verified Customer Verified Customer

Report | Print

I've been going to Smythe for the past 15 years. Whether I'm dealing with their sales department or service department - I have nothing but good things to say about their staff, and customer service Whether I'm dealing with their sales department or service department - I have nothing but good things to say about their staff, and customer service! More

by RANDI MACHADO Verified Customer Verified Customer

Report | Print

Bob has sold my family and friends cars since I started buying a car from Douglas Volkswagen, the Salerno ford. Then onto SMYTHE. Never any pressure. So easy to work with. buying a car from Douglas Volkswagen, the Salerno ford. Then onto SMYTHE. Never any pressure. So easy to work with. More

Report | Print

Jessica and this dealership went above and beyond to help me with my tire. Thank you so much!!! Excellent customer service!! me with my tire. Thank you so much!!! Excellent customer service!! More

Report | Print

We felt ripped off when charged $250 for an adapter for our just purchased electric car that was never mentioned was needed. We had said we would be using a Tesla charging station near our home and the sal our just purchased electric car that was never mentioned was needed. We had said we would be using a Tesla charging station near our home and the salesman never mentioned you needed an additional adapter for that and an account with Tesla. As, Jay was leading us out through service, he introduced us to Regina who said of course we needed adapter..” everything is Tesla”. I thought they were giving the charging device for free and couldn’t believe they were charging us $250, literally going out the door! When I emailed the salesman (who begged us for a “10” review), my dissatisfaction he emailed what I consider a snarky email back , took no responsibility for his direct miscommunication . The Smythe philosophy “ of treating every person as a member of our family “, was not our experience. I do want to say however, that Jay was outstanding and spent a great deal of time explaining the car to us . More

Report | Print

Smythe Volvo continues to be the dealership that they have been for the past 70 years. An outstanding organization to do business with. We could not be happier with the decision that we made and all aspe have been for the past 70 years. An outstanding organization to do business with. We could not be happier with the decision that we made and all aspects of our purchase at Smythe. Kevin‘s ability to find people that think like he does for the benefit of the organization is second to none. More

Report | Print

Super helpful and knowledgeable people from the top down to the bottom. Definitely coming back!! to the bottom. Definitely coming back!! More

Report | Print

Over the 29 years I have been a customer I can say that their staff in all departments are always pleasant and accommodating. their staff in all departments are always pleasant and accommodating. More

Report | Print