Regina Krauza
Regina Krauza at Smythe Volvo Cars

Regina Krauza

Service and Parts Director

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
234 Reviews

I have been in the automotive business for over 35 years, its all I know! I have 2 kids, with 4 legs, whom I adore. I live by the moto to "lead, teach and inspire" and use it everyday in my life. We have an amazing team here at Smythe that I consider family.

Dealership Experience

9 yrs, 4 mos

Industry Experience

38 yrs

Languages Spoken

English English

4.9

234 Reviews

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234 Reviews of Regina Krauza

February 20, 2026

Dealership Rating
Employee Rating

What a great experience- professional, honest and fair. Would buy again - service is excellent as well More

by Jimrer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2026

Smythe Volvo Cars responded

We’re delighted your Volvo XC60 purchase felt professional, honest and fair, and that you found our service to be excellent. We look forward to serving you again whenever you return. Enjoy!

February 19, 2026

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Smythe team is very professional and always concerned with meeting the customer’s needs and ensuring their complete satisfaction. More

by Happy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald, Mark Terry

Feb 19, 2026

Smythe Volvo Cars responded

Thank you for highlighting our team’s professionalism and commitment to your satisfaction. We’re pleased the service on your Volvo met your needs and look forward to assisting you again. Enjoy!

February 19, 2026

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We have been dealing with Smythe Volvo for more than 10 years. During these 10 years it’s been like a family for us. We’ve seen staff members come and go and our relationship has remained consistent as t More

by KAIKO.HAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Patrick Mclaughlin

Feb 19, 2026

Smythe Volvo Cars responded

How wonderful that our team has felt like family to you over the past ten years. We appreciate your continued trust in our service department with your Volvo XC60. We look forward to many more visits together. Enjoy!

February 07, 2026

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Complete focus on the customer’s needs. Service is never a headache and always done professionally. God bless! More

by MATTHEW.AVIGLIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald, David Ferrence, Patrick Mclaughlin , Patrick Mclaughlin

Feb 07, 2026

Smythe Volvo Cars responded

Hearing that our team provided hassle-free service focused on your needs for your Volvo XC60 is wonderful. Thank you for your kind words and blessings.

February 01, 2026

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Car was ready the same day. All repairs were explained clearly. Tom has been there a long time and knows Volvo, More

by TJFEKETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Feb 02, 2026

Smythe Volvo Cars responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo Cars! Enjoy!

January 31, 2026

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You will always get honest, clear communication from knowledgeable people who embody the epitome of professionalism. Can't say enough good things about Smythe Volvo, their service, and their people. More

by Peter Burgdorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

January 30, 2026

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Regina runs that department like a well-oiled machine. Everyone is pleasant, eager to help, and knows their sh*#. At 70k I am still loving my Volvo, and more importantly I trust it because all my service More

by LISACOS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy!

January 23, 2026

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Employee Rating

The workers are great. The car is terrible. I have had many problems with a brand new car. After having the car for two weeks they had to install a new battery 🤦🏻‍♀️. Eve More

by Frances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Coward, Scott Jackson

Jan 28, 2026

Smythe Volvo Cars responded

Thank you for taking the time to share your thoughts on working with our team here at Smythe Volvo Cars. If you would like to further discuss your visit, Frances, feel free to contact us at your convenience. Kevin Flanagan

January 23, 2026

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Employee Rating

This is one of the best service department. Everyone is great! Always a great experience. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Torain

Jan 23, 2026

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

January 16, 2026

Dealership Rating
Employee Rating

Appointments I make are usually relatively convenient to book and the staff is friendly and efficient. More

by KARLANDBETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Jan 16, 2026

Smythe Volvo Cars responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo Cars. We look forward to having you as one of our valued customers for many more years to come! Enjoy!

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