Regina Krauza
Regina Krauza at Smythe Volvo Cars

Regina Krauza | Page 2

Service and Parts Director

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
259 Reviews

I have been in the automotive business for over 35 years, its all I know! I have 2 kids, with 4 legs, whom I adore. I live by the moto to "lead, teach and inspire" and use it everyday in my life. We have an amazing team here at Smythe that I consider family.

Dealership Experience

10 yrs, 1 mo

Industry Experience

38 yrs, 9 mos

Languages Spoken

English English

4.9

259 Reviews

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259 Reviews of Regina Krauza

May 28, 2026

Dealership Rating
Employee Rating

Service has always been top notch. The service managers have always been fair and transparent. I will need another car soon and they make me want another Volvo! More

by XTINE0
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

May 28, 2026

Smythe Volvo Cars responded

It’s great to hear our service managers have been fair and transparent while caring for your Volvo XC60. Knowing we’ve earned your trust and inspired you toward another Volvo is wonderful. When you’re ready to explore new models, we’ll be here to assist. Enjoy!

May 24, 2026

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Excellent service! Very knowlegable about their cars. Everyone there cares about customers. Would recommend highly More

by LIZZA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam, Mark Terry

May 24, 2026

Smythe Volvo Cars responded

It’s great to hear that our service and knowledge of your Volvo XC60 made your visit so positive. Thank you for recommending us so highly. We look forward to assisting you again. Enjoy!

May 13, 2026

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Keep up the great work , quick service, good communication, detailed report, good service overall. Good one. More

by AALOKSN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 13, 2026

Smythe Volvo Cars responded

It’s wonderful to know our team’s quick service, clear communication, and detailed report on your XC90 Hybrid hit the mark. Your feedback encourages us to keep this momentum going. We appreciate your support and look forward to helping you again. Enjoy!

May 10, 2026

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Doug MacAdam is the best! He explains to me everything that is needed serviced on my car to make it functional for a safe ride. I always leave knowing that I can trust Doug & More

by VPBARNES13
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Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam, Tina Dewald

May 10, 2026

Smythe Volvo Cars responded

It’s a pleasure to hear that Doug and our team have earned your trust over nineteen years of service for your Volvo C70. We’re glad that the thorough explanations give you confidence in your vehicle’s safety. We look forward to caring for your car on every visit. Enjoy!

May 05, 2026

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It was a pleasure as always purchasing a Volvo at Smythe. Our new XC60 represents the 12th car my family has purchased from the dealership over the past 20+ years, and it is always such a pleasant transactio More

by Patrick M.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 05, 2026

Smythe Volvo Cars responded

Your family’s loyalty across 12 vehicles in over 20 years means the world to us, and we’re thrilled that your used Volvo XC60 was a pleasure to purchase again. We’re glad Kyle made the process seamless. We look forward to your next visit. Enjoy!

May 04, 2026

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We have owned three Volvos, all of which got serviced here. Over 20 years, we have overall received great customer service and auto care. Best Service Dept. of all we’ve ever used! More

by vinniedownunder
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2026

Smythe Volvo Cars responded

It means a lot to us that you’ve trusted our service department with three Volvos over the past 20 years. We’re pleased your Volvo C70 received reliable care, and we look forward to supporting you again. Enjoy!

April 29, 2026

Dealership Rating
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Billy is awesome! Regina is amazing! Jason, the mechanic, is a genius. Best treatment. I am so grateful! More

by CAROLEJEVERETT
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Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon, Justin Torain

Apr 29, 2026

Smythe Volvo Cars responded

Thank you for highlighting the exceptional support from Billy and Regina during your Volvo S60 service. We’re delighted you felt so well cared for and look forward to assisting you again. Enjoy!

April 29, 2026

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Smythe Volvo is a wonderful company. We are on our third Volvo from them and we are very happy. More

by DEPLASCO
Sales Price Transparency
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Recommend Dealer
Yes
Apr 29, 2026

Smythe Volvo Cars responded

Thank you for choosing us for your third Volvo purchase. We’re thrilled you’re happy and look forward to assisting you again in the future. Enjoy!

April 23, 2026

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Employee Rating

Regina is a true professional. Her knowledge is outstanding, but, more importantly the way she treated me was amazing. You often hear about those that go the extra mile but rarel More

by kkuker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Smythe Volvo Cars responded

Thank you for the five-star review. We’re thrilled Regina’s expertise and attentive care during your Ford Expedition service made you feel valued. We appreciate your recommendation and look forward to supporting your vehicle needs again. Enjoy!

April 23, 2026

Dealership Rating
Employee Rating

On both the sales and service side over 11 years and three Volvos I have no complaints about Smtyhe. Always pleasant customer interaction and an eagerly helpful staff. More

by JIMVANCE2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Smythe Volvo Cars responded

It’s wonderful to know our sales and service teams have earned your trust over the past eleven years and across three Volvo vehicles. We appreciate your recognition of our friendly and helpful staff and look forward to assisting you again with your XC60. Enjoy!

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