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Regina Krauza
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187 Reviews
Dealership Experience
7 yrs, 8 mos
Industry Experience
35 yrs, 4 mos
Languages Spoken
English
187 Reviews
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187 Reviews of Regina Krauza
May 08, 2023
This is my second car from Smythe Volvo. And I've had 3 Volvos serviced there. This dealership is everything I think of when I think of excellent customer service. Each interaction is better And I've had 3 Volvos serviced there. This dealership is everything I think of when I think of excellent customer service. Each interaction is better than the last. I think they are happiest when customers are delighted. The only sales and service surprises we have had have been the happy ones. Top notch people and facilities. More
by bethsrob
Other Employees Tagged: Kevin Flanagan, Tom Coward, Alon Katende, Anthony Monteiro , Francine O'Donnell
Helpful 
May 02, 2023
Been many many years With Smythe Volvo ! !! There is a good reason, why we stick with! Service with a smile !! Kyle Jackson and team are great - Goret family !! There is a good reason, why we stick with! Service with a smile !! Kyle Jackson and team are great - Goret family More
by jag8592
Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Kyle Jackson, Dina Thomson, Mark Terry, David Ferrence, Todd Colbeth, Billy Shannon
April 18, 2023
One of my favorite dealerships. Staff is courteous and competent, prices are fair and service is efficient. A well run store. Staff is courteous and competent, prices are fair and service is efficient. A well run store. More
by Chuck
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Doug MacAdam, Kyle Jackson, Abood Katib , Max Bassi
April 15, 2023
I always have a great experience at Smythe Service and never feel like they do unnecessary repairs. never feel like they do unnecessary repairs. More
by Sandra Gover
Other Employees Tagged: Tom Coward, Billy Shannon
April 08, 2023
Just returned for our second Volvo in 2 years and we can’t say enough great thing about the experience. Jesus Garcia is just the best salesperson, making sure that everything is as smooth and seamless a can’t say enough great thing about the experience. Jesus Garcia is just the best salesperson, making sure that everything is as smooth and seamless as possible. We went from thinking about it to leasing within 2 days just because of how easy he made the entire process! He also made sure to help us get every rebate and loyalty award that we could, without us even having to ask. Can’t recommend him enough! He also set us up with Anthony Monteiro to go through the entire operation of our car’s technology. I thought I knew Volvos well from driving it constantly, but he showed us how to work the many system improvements AND helped us learn features that we never knew before! He’s passionate, takes the time to explain, and really went out of his way to make it easy for us! Finally, Henry Zhu helped us quickly and efficiently get all of our finance paperwork signed, packaging and explaining everything to us! Really fantastic experience - well done, SMYTHE Sales!!! And just a shout out to Regina Krauza who is an incredible and kind manager in Service!!! More
by MindyL
Other Employees Tagged: Jesus Garcia, Henry Zhu, Anthony Monteiro
February 16, 2023
While traveling on vacation, my XC 90 broke down. I had my car towed to Smythe Volvo and spoke with the Service Manager Regina Krauza. Regina quickly determined the car had a serious issue. She provi I had my car towed to Smythe Volvo and spoke with the Service Manager Regina Krauza. Regina quickly determined the car had a serious issue. She provided me with a loaner car and had Braeden assist me in transferring all my gear to the loaner car. Regina told me to enjoy my vacation and not to worry about the repair. My car was slightly past warranty coverage but Regina coordinated with Volvo regarding my vehicle. I was able to enjoy my vacation and then returned to Smythe Volvo. As a result of Regina’s efforts, Volvo covered the majority of the repair. My family and I were back on the road and made it safely home. Regina is an angel. Thank you Regina! More
by trmcgilvray
Other Employees Tagged: Braeden
February 09, 2023
Always a pleasure to work with. Any issues are dealt with quickly and professionally. Regina and Dina are a delight :) Any issues are dealt with quickly and professionally. Regina and Dina are a delight :) More
by NS
Other Employees Tagged: Dina Thomson
January 31, 2023
Amazing service! !! Mark Terry is very knowledgeable and knows how to make a service experience a pleasant one. I highly recommend this service center to all Volvo ow !! Mark Terry is very knowledgeable and knows how to make a service experience a pleasant one. I highly recommend this service center to all Volvo owners. I cannot wait till my next visit. Thank you again Mark and thank you Smythe Volvo More
by Vanecata19
Other Employees Tagged: Mark Terry
January 24, 2023
The customer focus and knowledgeable employees make for a positive experience for the customers if this dealership. positive experience for the customers if this dealership. More
by Mfialcowitz
Other Employees Tagged: Tom Coward, Doug MacAdam, Mark Terry
January 20, 2023
Dina’s customer service was excellent. Car service was efficient! Highly recommend them for their work! Car service was efficient! Highly recommend them for their work! More
by Dominic.digiorgio
Other Employees Tagged: Dina Thomson
Dealership Inventory (353 Vehicles)
2024 Volvo XC90 Recharge Plug-In Hybrid
new
Onyx Black Metallic exterior
Automatic
All-wheel Drive
