Robert Strecker

The service center is respectful and works to reduce stress in all interactions. I’ve been treated well by this department so far. stress in all interactions. I’ve been treated well by this department so far. More

by KRISTINMEYERS81 Verified Customer Verified Customer

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Friendly and competent staff. Service and showroom staff helpful and able to solve issues when they arise. Service and showroom staff helpful and able to solve issues when they arise. More

by RWDEES Verified Customer Verified Customer

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A great experience from start to finish! ! “Built” my car online and was contacted the next day to discuss ordering it. Was told on March 29 that there was no such vehicle available but the ! “Built” my car online and was contacted the next day to discuss ordering it. Was told on March 29 that there was no such vehicle available but the dealership had an allotment open for May. My dream car was ordered May 1 and I was told 3 weeks later it was ready for pick up. During the time it was being built I was able to go online and see where they were in the build. Everyone I had contact with at the dealership was fantastic! Would highly recommend!! More

by CSPETTEL Verified Customer Verified Customer

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My personal policy I do not write reviews good or bad on any subject for anyone on any subject for anyone More

by Barneydougher Verified Customer Verified Customer

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Exceeded my expectations. I live in Texas and located the specific car I was looking for through a web search. My initial and subsequent communications were with Jerry Mancini I live in Texas and located the specific car I was looking for through a web search. My initial and subsequent communications were with Jerry Mancini both on the phone and through emails. The entire purchasing process was flawless. Jerry kept me updated daily. I flew out to the dealership and the car was all prepped and ready for me. I had such great personal service from everyone I came in contact with. Jerry, Mike in finance, Robert the New Car Manager and Dirk the Genius (he really is when it comes to BMW’s) that I wish I lived close to this dealership just to continue the great experience I had. For my next BMW I’m going to call on Westlake. It’s 1,500 miles from me but the people really make the difference and it’s worth the trip. Well maybe when it’s a little warmer. More

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Everyone was very helpful . The process went smooth and we finished doing everything in a short time The process went smooth and we finished doing everything in a short time More

by CHRISTOPHER1973 Verified Customer Verified Customer

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Brittaney and the crew were amazing. Couldn't ask for a better place for service Couldn't ask for a better place for service More

by bmquick08 Verified Customer Verified Customer

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I have bought / Leased many cars from this dealership since the time they opened. John Caruso has been my go to salesman for many years. With Adam’s leadership these people do a great job be it sales or since the time they opened. John Caruso has been my go to salesman for many years. With Adam’s leadership these people do a great job be it sales or service it’s first class! More

by JIMDDOP Verified Customer Verified Customer

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Jerry is great, not pushy but efficient Will be back for another car with him! for another car with him! More

by GRACE8 Verified Customer Verified Customer

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The team was courteous, on time, knowledgable on product and fun! I also appreciated Ian who taught me how to use the electronics and fun! I also appreciated Ian who taught me how to use the electronics More

by BETHSANDERS1970 Verified Customer Verified Customer

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