Sam Aljallad | Page 8

Sam Alijallad is your man Just bought a Honda CRV with my wife at Her Chambers. If you value you time and want to see a few cars in s sort amount of time go see Sam Alijallad. Just bought a Honda CRV with my wife at Her Chambers. If you value you time and want to see a few cars in s sort amount of time go see Sam Alijallad. Sam is very direct in his interactions, no xx, he is extremely knowledgeable and keeps thins moving. Very professional. I would send a friend to see Sam. Dan Harrington More

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My vehicle always needs the same repair! I came here because my aunt worked with Pattie Webb and heard nothing but great things about the dealership. I bought a 2016 Volkswagen Jetta priced a I came here because my aunt worked with Pattie Webb and heard nothing but great things about the dealership. I bought a 2016 Volkswagen Jetta priced at about $11,000 with only 10210 miles on the clock back in February of 2017. My idea? To buy a new car that would last so I wouldn’t have to deal with the whole used car, “you buy someone else’s problem” issue. Unfortunately I have been juggling between three different dealerships - two of which are Volkswagen for their certified technicians and then Honda of Seekonk themselves - for the same recurring issue: spark plug damage and replaced coil packs and ignition coils. Now, I am no mechanic, but I have owned this vehicle for about 2.5 years and drove it about 42k miles. Within the mileage of 43k miles and where I am now (53k miles), I have had to replace the spark plugs 3 separate times now. At one point, when calling my dealership- Herb Chambers of Seekonk of Honda - I had a mechanic laugh and ask why I am calling them to fix a Volkswagen car... spark plugs and coil packs are generally the same, at least I thought. Also, shouldn’t spark plugs last longer than 50,000 miles? At least 5,000 miles? There has to be an underlying issue. This time, my CEL was flashing and my engine shook so violently that I had to pull over… in Lincoln, NH 150 miles out from home. Herb Chambers of Seekonk suggested I get a tow and they will cover the cost… if it is a mechanical issue. What was the problem? The spark plugs again. When will the obvious underlying issue be discovered and solved? There is no way the spark plugs are just magically breaking on their own every 3k-5k miles. Now, I am down $600, I am being denied that tow coverage, and after all these useless spark plug changes and coil pack replacements, I am still left with a half-repaired vehicle waiting to break down again because it “needs new spark plugs”. When purchasing the vehicle, I opted for the extended warranty to avoid these specific problems. Clearly, there must be another problem rather than just the spark plugs. Now I own a fairly new vehicle with only 53k miles on it and cannot trust the vehicle to drive even 30 miles. I cannot and will not recommend buying a vehicle especially used from them. They will band-aid issues instead of properly fixing them. More

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Thank you Sam Aljallad My name is Kyle and I had recently bought a 2019 Honda Civic ex in black from Sam. Before he even knew I was there for a car he was already being help My name is Kyle and I had recently bought a 2019 Honda Civic ex in black from Sam. Before he even knew I was there for a car he was already being helpful to me. Trying to find out who had my appointment since I did it online. From there it was simply finding me the car taking it out for a spin and then down to business. He was helpful and made sure I was happy every step of the way. He went above and beyond while I was waiting to talk to financial and made sure my girlfriend and I we're both comfortable and took advantage of the free food and beverages available. I just want to say thank you again to Sam and I hope to work with you again in the future on other car purchases for family member, friends or even myself. I don't remember the gentleman name who helped me in financial but he was also wonderful and making sure I knew everything up front so I wouldn't get any surprises down the road. More

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Such a great experience on purchasing a brand new car I had such a great experience at Herb Chambers Honda of Seekonk. Sam helped me pick out a car that i fell in love with. He has such a great upbeat per I had such a great experience at Herb Chambers Honda of Seekonk. Sam helped me pick out a car that i fell in love with. He has such a great upbeat personality and is absolutely amazing at his job. He had patience with my parents and I and made me getting this car possible. I highly recommend herb chambers and if you go there see Sam!!! More

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Recommend HC dealership Highly recommend working with Sam Aljallad who was very courteous, efficient and knowledgeable. Very good experience purchasing a new Honda Civic fro Highly recommend working with Sam Aljallad who was very courteous, efficient and knowledgeable. Very good experience purchasing a new Honda Civic from Herb Chambers of Seekonk. More

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Friendly staff, easy to work with, great vehicle I had a great experience buying a used car! I found the vehicle through an online used car website and called to confirm it was available and made an I had a great experience buying a used car! I found the vehicle through an online used car website and called to confirm it was available and made an appointment to test drive it. Sam Aljallad was very courteous, knowledgeable about not just the year make and model but also knew the history of this exact vehicle. I love that they have the CarFax available right on their website, but I was also offered a copy via email. Sam walked me clearly through each part of the purchase so I felt confident knowing exactly what I was paying for and how much. Herb Chambers does not negotiate on car prices, the sticker price is the price you pay, but that actually took a lot of the stress out of the experience and the vehicle was listed at $1,500 below the Kelly Blue Book recommended for its milage. I came in on a Saturday and by Tuesday picked up my fully registered and ready to go vehicle. Sam and the rest of the team really made the experience easy and affordable. More

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No social Skills. After my purchase my review went from 5 stars now 5 days after taking car home it may go to one star. There are so many employees who are helpful, bu After my purchase my review went from 5 stars now 5 days after taking car home it may go to one star. There are so many employees who are helpful, but they are always too busy. My salesman was nice at first once I signed the line it all changed, he talks to you Abruptly and I suffer from PTSD and literally popped an anti anxiety pill while there. He called me a liar when I said car hadn't been detailed demanding it was..he made me afraid to ask him anything so I called a manager, then the salesman called me and was angered as I went over his head. There's this thing called empathy, courtesy, bot not my salesman he's only out for the sake not you. More

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Sales Associate Sam Aljallad who I leased my car with. My husband and I were greeted by Sam. He was very polite and sat us down right away. I told him I wanted to lease a Honda Civic. He was such a pleasur My husband and I were greeted by Sam. He was very polite and sat us down right away. I told him I wanted to lease a Honda Civic. He was such a pleasure to work with. He didn't give any sales pitch or preasure me into getting anything else. This was my first time leasing a Honda in Seekonk and even though there were other Honda dealerships closer to me I would lease a car with them again. I got sick the next day somI was unable to pick up the car. I am the only person on the lease but my husband went and picked up the car. Sam shoed my husband how to use all tge bells and whistkes the new Honda Civic 2019 has. He didn't have to do that. I called him a few days later to thank him and he said, " come in anytime and I will show you too. He wasn't just saying it I could tell he meant it. It has been my best experience in leasing a Honda Civic 2019 and this is my fourth leased car. More

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Fantastic experience My existing lease was due to mature so I went in to speak with sales about my lease options. I did not have an appointment so I was assigned to Sam. S My existing lease was due to mature so I went in to speak with sales about my lease options. I did not have an appointment so I was assigned to Sam. Sam had me laughing and feeling relaxed within the first ten minutes. He took the time to listen to all of my questions and took me out for a test drive and took me to see what colors were available. When he saw how disappointed I was that there was no silver in stock he told me that he would find one for me and he did. I also expressed concern that there were no wheel locks and he ordered them for me. I also asked him to help me with calling my insurance company and he did that as well. I have to say that within my 20 years of being a faithful Herb Chambers Honda Seekonk customer, this is the best overall experience that I have had. More

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Excellent sales and customer service with Sam Excellent customer service. Sam was fantastic to work with. Highly recommend dealing with him. He was knowledgeable, kind and professional. He wasn Excellent customer service. Sam was fantastic to work with. Highly recommend dealing with him. He was knowledgeable, kind and professional. He wasn’t pushy and overall was a gentleman. He checked in with me after the deal was done to see if we had any questions or concerns and has reached out to make sure we are completely satisfied with our experience and vehicle. Excellent!!!! More

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