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Scott Burk
Scott Burk | Page 9
Service Manager
Klaben Ford Lincoln of Warren
3853 Youngstown Rd.
Warren, OH 44484
448 Reviews
Scott Burk Klaben Ford Lincoln of Warren sburk@klaben.com (330)369-4444 X170 Visit Us at www.klaben.com The Klaben Automotive Group’s mission is to be a premier automotive enterprise, driven by the customer, committed to excellence, and providing value to our customers, team members, partners and communities.
Read moreDealership Experience
16 yrs, 6 mos
Industry Experience
16 yrs, 6 mos
Languages Spoken
English
448 Reviews
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448 Reviews of Scott Burk
September 15, 2023
It's always been my go to to purchase & to repair but after being told they couldn't check my brakes until almost 10 days when you tell them they almost go out was a bit disconcerting especially when I j after being told they couldn't check my brakes until almost 10 days when you tell them they almost go out was a bit disconcerting especially when I just spent 4000 bucks on repairs and part of that was about antisocial break system. I feel lied to as well since my works always says my brake pads were in green & I just had my car in for the works & all green! My pads did need replaced & air removed from my brake line. I don't trust the work or the diagnoses from your service dept anymore. :( More
by COMRADLK
Verified CustomerOther Employees Tagged: Chuck Potashnik, Mike Urbania, Michael Klaben, Albert Collins, Michael Munno , John Renier, Jim Valesky
September 10, 2023
Buying a new car from Klaben Ford of Warren is the right move. When you drive that car off of the lot, no one forgets that you have been there, and if any problems arise, later on, there is someone clo move. When you drive that car off of the lot, no one forgets that you have been there, and if any problems arise, later on, there is someone close by to help you. Mike Klaben has earned his pristine reputation by standing beside his customers if ever needed, and I myself have seen the man get involved in matters to help others out during a time when I do not believe he legally had to ! I have bought two new cars from Stacy Dennis over the past ten years and I have no doubts that she will also be there if ever needed. I have been told by others that the Klaben staff who keep the vehicles running are the best in the business, and in my experiences there, I have to agree with that ……… More
by Harry Reibold
Other Employees Tagged: Stacey Dennis, Nick Papantonakis, Michael Klaben, Michael Klaben Jr, Albert Collins, Kenny Goss , John Renier
August 26, 2023
I brought my Lincoln in for an oil change and asked them to look at the back seat armrest as it would not open. I was quoted a price of $104.00 to replace it. When I asked did they try to fix it, the answer to look at the back seat armrest as it would not open. I was quoted a price of $104.00 to replace it. When I asked did they try to fix it, the answer was YES. When I arrived home, I thought hmmm, maybe I should try one more time before spending $104.00 on a new one, so I looked at my key ring and decided to use the small circular key ring as it seemed small enough to fit in the corner of the arm rest without causing any damage. To my surprise the cup holder glided out of the armrest without hesitation, it was stuck NOT broken, as I was told. I wiped the cup holder off, even though it was not dirty, and since then it has opened every time. Was this not addressed by the mechanic because I am a woman, because of incentive, was he even told to assess it? I do not know. I thought about blasting Klaben on Facebook but thought that it would not be fair to Klaben as a whole, since I feel, I was lied to by the intake person. More
by VGSATTERTHWAITE
Other Employees Tagged: Albert Collins , John Renier
August 25, 2023
well run professional dealership. clean and responsive great communication skills. will return in the future clean and responsive great communication skills. will return in the future More
by DALLMAN0
Other Employees Tagged: Gary James, Mike Urbania, Michael Klaben, Michael Klaben Jr, Heather Arden, Bo Urban, Michael Munno , John Renier, Jim Valesky
August 14, 2023
It's all good! !! It's all good!!! It's all good!!! It's all good!!! It's all good!!! !! It's all good!!! It's all good!!! It's all good!!! It's all good!!! More
by GSSAM17
Other Employees Tagged: Jeff Johnson, Albert Collins, Niall McGee , M. Jason Craft, John Renier
August 01, 2023
They did a great job and gave us a loaner so that we can go shopping while they fix the car big deal. We would definitely use this service department again. go shopping while they fix the car big deal. We would definitely use this service department again. More
by MJBWEB5BPTRL
Other Employees Tagged: M. Jason Craft
July 22, 2023
Great service from a company I have trusted for over 30 years. From a simple oil change to major repairs, this is my dealership of choice. years. From a simple oil change to major repairs, this is my dealership of choice. More
by VALESKY
Other Employees Tagged: Jeff Johnson, Michael Klaben , Bill Basista, John Renier, Jim Valesky
July 14, 2023
I am happy to say that Scott always provides professional and courteous service whenever I bring my Lincoln MKZ info service! and courteous service whenever I bring my Lincoln MKZ info service! More
by BMCCUE204
Other Employees Tagged: Michael Klaben Jr
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