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Sean Bradford
374 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
8 yrs, 10 mos
Industry Experience
35 yrs, 1 mo
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
374 Reviews
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374 Reviews of Sean Bradford
May 16, 2026
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 13 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 13 years now. Highly recommended More
by fairyrain826
Verified CustomerOther Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Tucker Ressler
May 14, 2026
Mike Brandvoid is very approachable and I appreciate the careful view of a Maintence plan that is best for the type of driving that I do. He has saved us a lot of time and money. careful view of a Maintence plan that is best for the type of driving that I do. He has saved us a lot of time and money. More
by TRCClaflin
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram, Anthony Thurman Jr
May 13, 2026
Mike Brandvoid is the best. I trust him to give the best advice. He is very approachable! I trust him to give the best advice. He is very approachable! More
by TRCClaflin
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram
May 02, 2026
Klaben was quick to respond and get my Bronco fixed quickly. Sean and Mona were very responsive. Love how the technician sent a video showing what was wrong with my vehicle. quickly. Sean and Mona were very responsive. Love how the technician sent a video showing what was wrong with my vehicle. More
by mindyderr
Other Employees Tagged: Mona Crooks
April 28, 2026
This is the second car I have purchased at Klaben Ford Kent. I do not have much time from work and Tyler Kline handled everything for me!! I stopped on my way home from work and she was spotless, plated a Kent. I do not have much time from work and Tyler Kline handled everything for me!! I stopped on my way home from work and she was spotless, plated and ready to roll. He hooked up my phone and car and sent me on my way. I can not tell you how priceless that is when life is crazy! Thank you for being phenomenal Tyler!!!! More
by Tpewton222
Other Employees Tagged: Tyler Kline, David Klaben, Gary Iuliano, Gavin Fano
April 25, 2026
I recently had my car in for an oil change and they noticed my CV axle was leaking. Ordered the parts and made room in the schedule to get me back on the road. I appreciate the way the entire Klaben Te noticed my CV axle was leaking. Ordered the parts and made room in the schedule to get me back on the road. I appreciate the way the entire Klaben Team understands the importance of my car being in the best condition for being over the road for my job. More
by fairyrain826
Other Employees Tagged: Mona Crooks, Steve Sigmund, Tucker Ressler
April 20, 2026
Tucker did a great job for me on my last service visit. The car needed to stay a few days to diagnose the problem and wait for the necessary parts. Tucker communicated the status to me daily and kept me in The car needed to stay a few days to diagnose the problem and wait for the necessary parts. Tucker communicated the status to me daily and kept me informed of the next steps to expect. His service acumen and follow-up were exceptional. More
by dcemate
Other Employees Tagged: Tucker Ressler
April 18, 2026
I had to take a moment to recognize the service department at Klaben they truly go above and beyond. Tucker has only been my advisor for about a month, but in that short time he has already exce department at Klaben they truly go above and beyond. Tucker has only been my advisor for about a month, but in that short time he has already exceeded my expectations. He’s professional, knowledgeable, and genuinely cares about his customers. He makes the whole experience smooth and comfortable, and you can tell he takes pride in what he does. I’m really happy to have him as my advisor. Sean B. is just as incredible. He always makes me feel like part of the family and goes out of his way to make sure everything is done the right way. He’s helped me more than I can even put into words, and I’m truly grateful for that. His professionalism and dedication do not go unnoticed. Both of them make a huge difference, and it’s clear the service department is in great hands because of people like them. More
by Rudojennifer
Other Employees Tagged: Tucker Ressler
April 10, 2026
Tucker, Mona and Sean provided me with fantastic customer service. I was kept in the loop and I trust they did everything they could to save me money. service. I was kept in the loop and I trust they did everything they could to save me money. More
by jack
Other Employees Tagged: Mona Crooks, Tucker Ressler
April 07, 2026
Problem was adressed and fixed, my only gripe was that I waited almost a week for the parts for the repair. waited almost a week for the parts for the repair. More
by nicholeann_20
Other Employees Tagged: Tucker Ressler
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