
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
8 yrs
Industry Experience
34 yrs, 3 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
331 Reviews
Write a Review331 Reviews of Sean Bradford
July 30, 2025
Great service and follow up! Exceptional customer service! Communication was sent timely and satisfaction was received. A++++ Exceptional customer service! Communication was sent timely and satisfaction was received. A++++ More
Other Employees Tagged: Gavin Fano
July 17, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
Other Employees Tagged: Mona Crooks, Joe French, Steve Sigmund
July 14, 2025
Joe French is a pleasure to work with always calls you to keep you informed and even more important he always call you back. keep you informed and even more important he always call you back. More
Other Employees Tagged: Joe French
June 30, 2025
Excellent service, communication and professionalism. A new cool feature was the video I received from the service department with a visual examination of my under body. A new cool feature was the video I received from the service department with a visual examination of my under body. More
Other Employees Tagged: Anthony Thurman Jr
June 26, 2025
Good service and very through ! Everything was explained and I revied th video as to what was checked Everything was explained and I revied th video as to what was checked More
Other Employees Tagged: Anthony Thurman Jr
June 24, 2025
The service at Klaben is like no other! They are informative and kept their timeframe as promised and was very patient with this nervous Nellie! Lol They are informative and kept their timeframe as promised and was very patient with this nervous Nellie! Lol More
Other Employees Tagged: Christine Klaben, Derek Tenney, Anthony Thurman Jr
June 03, 2025
I would like to thank Gavin Fano and Sean Bradford for the great service they provided in taking care of my Edge looking forward to leasing a Explorer in the next three months keep up the great service an the great service they provided in taking care of my Edge looking forward to leasing a Explorer in the next three months keep up the great service and I really like the mobile service I have used it twice also all of the other service dept employees always make you feel welcomed More
Other Employees Tagged: Gavin Fano
June 03, 2025
Time for service on my 18 f250 came all the way from Florida to have Klaben service my vehicle! Mike Brandvold is my advisor been so for over 20 years trust him with all the family vehicles. Truck need Florida to have Klaben service my vehicle! Mike Brandvold is my advisor been so for over 20 years trust him with all the family vehicles. Truck need a few things done extended warranty covered some but then the bad news new front brakes that was an ouch. Mike was able to put lifetime pads on and was a special so he was fantastic. Eric Chapman is who I like to work on my truck known him as long as Mike. With saying that if Mike says someone who is more schooled in something all the techs I trust. Sean Bradford manager is great guy to work with also. Went over to sales to say high Christine Klaben and momma got a new car, but that’s another story. More
Other Employees Tagged: Mike Brandvold, Christine Klaben , Eric Chapman
June 01, 2025
Mona along Sean Bradford and the well trained technicians got the critical software done very quickly after Ford finally released the update. The entire dealership team did everything to get the battery sy got the critical software done very quickly after Ford finally released the update. The entire dealership team did everything to get the battery system working properly. More
Other Employees Tagged: Mona Crooks, Tom Alcorn
May 13, 2025
Everyone is straight up Nothing hidden Oil IS. changed and tires actually ARE rotated ( unlike other places) Prices right now, work done in a timely manner changed and tires actually ARE rotated ( unlike other places) Prices right now, work done in a timely manner More
Other Employees Tagged: Mike Brandvold, Carl Bujorian, Tom Alcorn, Brandon Bart, Dylan Becker



