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Sean Bradford
344 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
8 yrs, 4 mos
Industry Experience
34 yrs, 7 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
344 Reviews
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344 Reviews of Sean Bradford
November 06, 2025
I had scheduled service work for my F150 for Tuesday 11/4 at 7:00am to have the works done and it completely slipped my mind being caught up in Physical Inventory at work and by 8 am Joe French was on the ph at 7:00am to have the works done and it completely slipped my mind being caught up in Physical Inventory at work and by 8 am Joe French was on the phone calling me to remind me I had an appointment, so I ran the truck down and dropped it off fortunately I'm only a couple blocks away. I thanked Joe for the courtesy call when I saw him 3 hours later he was calling me to tell me it was done. Greatly appreciate the service More
by Berniestu1
Verified CustomerOther Employees Tagged: Chris Moldas, Mike Brandvold, Joe French, Rob Simon
October 31, 2025
For doing the repairs on my car, they made sure I was happy before I left. Shawn was helping me kept in touch and a daily basis of what was going on and I have nothing bad to say they performed really we happy before I left. Shawn was helping me kept in touch and a daily basis of what was going on and I have nothing bad to say they performed really well and I would recommend them to anybody in my family and friends. Thank you. More
by davidrostankowski
Other Employees Tagged: Rob Simon
October 30, 2025
I felt that the dealership and its staff did a great job. They healed me with getting a great new car for myself. The process was made easy by Luke and the others. They healed me with getting a great new car for myself. The process was made easy by Luke and the others. More
by Rachel
Other Employees Tagged: Richard Klaben, Christine Klaben, Jennifer Bowen, David Mitchell, Luke Deegan, David Klaben, Steve Sigmund, Brandon Bart, Dylan Becker
October 11, 2025
The team members at Klaben Ford go out of their way to service you. Kim Wolfram is a leader in this field, She takes a personal interest in your situation and does everything to make sure you are taken ca service you. Kim Wolfram is a leader in this field, She takes a personal interest in your situation and does everything to make sure you are taken care of and completely satisfied! More
by dalemorel
Other Employees Tagged: Kim Wolfram, Rob Simon
October 10, 2025
The Dealership is top notch wouldn’t go anywhere else . Mona is the best service advisor in the business. Mona is the best service advisor in the business. More
by tcasto9322
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Tom Alcorn
October 10, 2025
Klaben Ford is top notch, wouldn’t go anywhere else. Mona is an elite service advisor, best in the business. Mona is an elite service advisor, best in the business. More
by tcasto9322
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Tom Alcorn, Rob Simon
October 08, 2025
After checking with two different mechanics, I am glad I chose Klaben Ford because, even though the waiting list was long, they repaired my car's main problem at half the price I was given at the other car chose Klaben Ford because, even though the waiting list was long, they repaired my car's main problem at half the price I was given at the other car repair place about two blocks away. After the repair, my car showed "low battery" signals every now and then. When I commented on it, Sean Brad has been diligently trying to contact me to fix the issue, which I appreciate a lot. It has been totally my fault (too much work, and when I am back home, it's too late to call) that I have not called back, but you can see how they do care about their clients. More
by Pedro Antonio
Other Employees Tagged: Joe French
September 15, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Steve Sigmund
September 09, 2025
Charge 3% for use of credit card. Very irritating. Claiming to protect the customer, they won’t accept a personal check. But they will take a debit card where the data will be a part Very irritating. Claiming to protect the customer, they won’t accept a personal check. But they will take a debit card where the data will be a part of the software company data along which will likely be sold. Personal check is safer than a debit card. You are not a small business and should not charge 3% for credit card use. And if you do, you should allow the customer to write a check. More
by newdeltguy44
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