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Sean Bradford
386 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
9 yrs, 3 mos
Industry Experience
35 yrs, 6 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
386 Reviews
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386 Reviews of Sean Bradford
October 27, 2026
Car in for regular service as water. Immediate attention, about 90 min, full explanation afterwards, & on my way. Kim has always done a great job for me. I do wish, however, someone woul Immediate attention, about 90 min, full explanation afterwards, & on my way. Kim has always done a great job for me. I do wish, however, someone would fix the phone system. My vm seems to get lost, so call is not returned. After 3 wks, I re called, &Kim answered, so I was able to schedule. This has happened before. Frustrating but not blaming Kim. When I finally got in, everything went really well, so my time was valued. Thank you! More
by cherie
Other Employees Tagged: Kim Wolfram
October 17, 2026
I had a great experience with Klaben Ford. They really helped me out with my vehicle’s recall, and I truly appreciate the time and effort they put into helping me. Their professionalism, custo They really helped me out with my vehicle’s recall, and I truly appreciate the time and effort they put into helping me. Their professionalism, customer service, and willingness to assist made a positive impression on me. It’s great to have a dealership you can trust and count on when you need help with your vehicle. Thank you to the entire Klaben Ford team for your excellent service. I highly recommend them! More
by Roman Zemlyanskiy
Verified CustomerOther Employees Tagged: Anthony Thurman Jr
October 16, 2026
World class company and people. There is not a better dealership on the planet. And I am not kidding! From Bo the Sales Rep, to Antony and Sean in the Service Department, all There is not a better dealership on the planet. And I am not kidding! From Bo the Sales Rep, to Antony and Sean in the Service Department, all amazing indiviuals that are so professional, polite and am to please. Mr, Klaben should be very proud what he has built!!! More
by BHORRIGAN
Other Employees Tagged: Anthony Thurman Jr
September 30, 2026
Amazing teamwork they even offered to take me home and pick me up. Mona crooks and Joe French are amazing. pick me up. Mona crooks and Joe French are amazing. More
by tbaughman3
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram, Carl Bujorian, Tom Alcorn, Michael Van Hoose, Steve Sigmund, Alisea Kight
September 21, 2026
It doesn't get any better than Klaben Ford for service. They never miss one detail and get my vehicle Fixed Right the First Time. Even if it is an almost 30-year-old 1997 Mustang Cobra. Greg, the assign They never miss one detail and get my vehicle Fixed Right the First Time. Even if it is an almost 30-year-old 1997 Mustang Cobra. Greg, the assigned technician, even did a video of the needed work. Teamwork at its best! More
by HOTROCK100
Other Employees Tagged: Mike Brandvold, Carl Bujorian, Tom Alcorn
August 31, 2026
Sean the Service manager was gray and went out of his way to help with the Enterprise car rental that was late to help with the Enterprise car rental that was late More
by julie_nassif
Other Employees Tagged: Anthony Thurman Jr
August 08, 2026
Tucker is great to work with at Klaben Ford. He is excellent with follow up and details. He is excellent with follow up and details. More
by dcemate
Other Employees Tagged: Tucker Ressler
July 23, 2026
Tucker, Sean, Tom were amazing. Steve the shop foreman is right there with them. The team was honest with me on what was safety-related and required for safe operation, versus what Steve the shop foreman is right there with them. The team was honest with me on what was safety-related and required for safe operation, versus what needed repaired but not an urgent safety concern. I felt respected and treated honestly. I have gone to other Ford dealer repair shops in Akron and not felt I was being dealt with honestly. Klaben Ford Service is the only place I will use for service from now on. More
by Aaron von Harten
Other Employees Tagged: Tom Alcorn, Tucker Ressler , Steve Sigmund
July 20, 2026
Took my pick up truck immediately for service after mechanical issue. Sean, Anthony, and Gavin were all outstanding. In fact, Anthony was directing while on vacation. That's going above and beyond the mechanical issue. Sean, Anthony, and Gavin were all outstanding. In fact, Anthony was directing while on vacation. That's going above and beyond the call of duty. More
by PILLA.JOSEPH
Other Employees Tagged: Gavin Fano, Anthony Thurman Jr
July 12, 2026
Recall only. The Tech touched up the front end suspension for free cause the car was clean with low rust, saved me $70. I also believe Kim had unlimited resources The Tech touched up the front end suspension for free cause the car was clean with low rust, saved me $70. I also believe Kim had unlimited resources at her disposal.. Given her wonderful attitude and empathetic nature. Always great to work with Kim. Ill continue to return for all my car needs. :) More
by Cjones
Other Employees Tagged: Kim Wolfram, Carl Bujorian, Tom Alcorn, Aaron Heinlein , Amishee
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