Steve Ostrovich | Page 10

Eric is great. Very friendly and easy to work with. I appreciate his help every time I come in for service. Give him a raise. appreciate his help every time I come in for service. Give him a raise. More

by 12345678 Verified Customer Verified Customer

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Angel Lecia serviced my needs at Hendrick and he was on point, very professional and walked me through the entire process. When faced with a dilemma during the process, the entire team went out of their wa point, very professional and walked me through the entire process. When faced with a dilemma during the process, the entire team went out of their way to rectify, correct, and deliver the vehicle we wanted! More

by MARIONCARNEY Verified Customer Verified Customer

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I've had problems with my new Jeep since the first week I purchased it. It takes an act of Congress to get something be in the phone and they never solve my problem. They just say they will look into it or t purchased it. It takes an act of Congress to get something be in the phone and they never solve my problem. They just say they will look into it or talk to some one about it and I never hear back More

by whitney0592 Verified Customer Verified Customer

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Service was pretty bad. It seems as if the only time they would care is when I’m ready to buy but at soon as I buy the service goes out the window. I feel like they cheated me on my money because I specifica would care is when I’m ready to buy but at soon as I buy the service goes out the window. I feel like they cheated me on my money because I specifically requested the numbers for the add ons on my Jeep but never gave them to me instead I got the run around. All in all service was bad and I don’t feel that I was treated right or fairly. More

by LESLIEAKUOKO Verified Customer Verified Customer

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Easy going competent sales staff and finance team. All things considered they had a good selection of vehicles as well. Come to Hendrick Ram in Duluth for a perfect, no pressure visit. things considered they had a good selection of vehicles as well. Come to Hendrick Ram in Duluth for a perfect, no pressure visit. More

by CBLEON Verified Customer Verified Customer

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Nick and Steve was amazing! Never gave up on the deal. I would recommend anyone to visit this dealership. The sales managers are the greatest! would recommend anyone to visit this dealership. The sales managers are the greatest! More

by Julianmartin76 Verified Customer Verified Customer

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Dealer attempted to double charge the $799 Dealer fee. Also attempted to charge $1900 for Kahu gps tracker and insinuated was mandatory. Sales Associate Will Hawthorne was excellent and the lone bright s Also attempted to charge $1900 for Kahu gps tracker and insinuated was mandatory. Sales Associate Will Hawthorne was excellent and the lone bright spot in this otherwise sub average experience. More

by Jeep Wrangler Verified Customer Verified Customer

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Awesome customer experience from beginning to end…Thank Awesome customer experience from beginning to end… Thank You 🙏🏽 🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽Nice nice Sharon Hester was Awesome customer experience from beginning to end… Thank You 🙏🏽 🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽Nice nice Sharon Hester was great Steve was great Allan was great… I recommend this dealership More

by Clevelandkita56 Verified Customer Verified Customer

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The salesman Justin Woods was great but the rest of the staff were just content to let you wait around. Once we had made a decision on the vehicle the dealership drug their collective feet. I purchased the staff were just content to let you wait around. Once we had made a decision on the vehicle the dealership drug their collective feet. I purchased the vehicle on Saturday July 3rd and didn’t take possession of it until the following Thursday July 8th. Ridiculous, would not recommend!! More

by SPLIFLAND Verified Customer Verified Customer

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Jacques was a great salesman. The dealership was really busy when we were there so it took about 3 hours for us to make our purchase, they should have a few extra salesman on Saturdays because of the crowd busy when we were there so it took about 3 hours for us to make our purchase, they should have a few extra salesman on Saturdays because of the crowds. More

by Dwharding1701e Verified Customer Verified Customer

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