Tim Sterling
Tim Sterling at Klaben Ford Lincoln

Tim Sterling | Page 13

Sales & Leasing Consultant

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
661 Reviews

I've been with Klaben for almost 10 years now. I started out as a service porter and worked my way up the ladder. I'm hard working, energetic, and easy to get along with. My job is to make sure that you're comfortable and at ease when making a decision. 330-673-3139 ext 343

Dealership Experience

13 yrs, 2 mos

Industry Experience

13 yrs, 2 mos

Employee Video

5.0

661 Reviews

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661 Reviews of Tim Sterling

August 17, 2024

Dealership Rating
Employee Rating

Well, I've been buying vehicles from Klaben since 2017 and have been impressed and very satisfied with my purchases and a great service and finance departments. I tell everyone about your dealership and h More

by JMC
Sales Price Transparency
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Recommend Dealer
Yes

August 12, 2024

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Tyler has made every single car buying experience, very straightforward and pleasant. I won’t hesitate to purchase vehicles from Klaben and Tyler Kline. More

by cwelch231
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Kline , Angela Mazzagatti

August 10, 2024

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Excellent services and very helpful Bobby. He is knowledgeable and very polite. I prefer to get a best talk with Bobby More

by Macwan1665
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby McQuillen

Aug 10, 2024

Klaben Ford Lincoln responded

Thank you for taking the time out of your day to provide us with your honest feedback. It means a lot to us and helps us in knowing how we are doing as a team in making each customer experience a positive one. We reflect on your insight to then use internally for coaching, counselling, and celebrating as we continue working hard to improve the level of service we deliver to our customers. After reading your comments, it was clear that Bobby did a great job, however we left you feeling we could have done more. Based on your review marks, we failed to deliver a transparent and timely sales process. I want to apologize for failing to do so. No excuses. Might I have a couple more minutes of your time to gain additional insight and personally apologize? My intention, as stated previously, is to learn from our mistakes and coach the team going forwards so that we may provide all future customers with a perfect 5-star experience. My direct contact information is below. Thank you again for your feedback and I look forward to speaking with you soon. David Klaben – 330-673-3139 ext. 309 – dklaben@klaben.com

August 10, 2024

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This is my Third purchase from Bo and Klaben. I am always pleased with the process and the interactions with the staff. That I'd why I will be back for Bo and Klaben! More

by wjmelody0728
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Recommend Dealer
Yes

August 07, 2024

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Kim represents the best of what Kent Ford has to offer. She’s professional, informative and transparent. Tim Sterling is her counterpart in the Sales Department. He’s THE guy to work with. More

by DL9
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram

August 05, 2024

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Very pleased with the the way everyone took care of me very glad I went with KLABEN thank you to Richard KLABEN, Luis, Luke and the hole team at KLABEN More

by Wharper.1820
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Recommend Dealer
Yes

Other Employees Tagged: Richard Klaben, Louis Polos , Gragg Adkins, Terry Baughman, Scott Burghardt, Mike Cooney, Kyle Crowe, Luke Deegan, Angela Mazzagatti

July 27, 2024

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Gragg Adkins and Tim Sterling we're the greatest. They worked hard to get us what we wanted and we are very happy to deal with them and klaben. More

by g218jones
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gragg Adkins, Angela Mazzagatti

July 27, 2024

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I drove 45 minutes from Youngstown to buy my vehicle @ Klaben Ford Lincoln & continue to have it serviced at that location although there is a Lincoln service center closer to my home in Warren, Ohio. Fe More

by lmckinney669
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe French, Jennifer Bowen , Shelby Wiley

July 26, 2024

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Mike, Christine and the rest of the staff are kind, easy to talk to and considerate. I appreciate the time and work that was taken to find me a wonderful deal on the car I had hoped for. More

by KelleyY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kline, Christine Klaben, Louis Polos, Michael Uzl II, David Mitchell, Bo Stewart , Scott Burghardt, Kyle Crowe, Angela Mazzagatti

July 26, 2024

Dealership Rating
Employee Rating

This was my first time ever going car shopping and I have to say Tim Sterling made it one of the easiest things I’ve done in a long time. David Klaben also took the time to explain different finance options More

by Starr Simms
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen, David Klaben

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