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Tom Alcorn
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Tom Alcorn
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
394 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
37 yrs, 11 mos
Industry Experience
37 yrs, 11 mos
Specialties & Trainings
Master Service Manager and Master Technician
394 Reviews
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394 Reviews of Tom Alcorn
April 19, 2025
I’ve been buying new vehicles every 4 to 5 years since 1983. They provide OUTSTANDING customer service and consistently gone above and beyond my expectations. 1983. They provide OUTSTANDING customer service and consistently gone above and beyond my expectations. More
by Stephtodd
Verified CustomerOther Employees Tagged: Christine Klaben, Derek Tenney, Justin Fisher , Rocko is Irreplaceable.
April 13, 2025
Amazing job by Tyler He made this experience very easy and he had everything ready for me and he had everything ready for me More
by Thomasahenderson0416
Other Employees Tagged: Richard Klaben, Jennifer Bowen, Tyler Kline
April 11, 2025
Working with Tom their service manager, great experience. Outstanding customer service and knowledge base. Mike was also outstanding. Work in Cleveland in healthcare everyday and they helped make things happ Outstanding customer service and knowledge base. Mike was also outstanding. Work in Cleveland in healthcare everyday and they helped make things happen and were flexible with pricing. More
by Derek Meyer
Other Employees Tagged: Mike Brandvold
March 17, 2025
Great service department. My advisor, Mike, was with another guest and Sean stepped right in to get me started. Mike came back and finished the check in process throughly and My advisor, Mike, was with another guest and Sean stepped right in to get me started. Mike came back and finished the check in process throughly and quickly. We did a check of the vehicle together and he made sure all my questions were answered. I had concerns of intermintent brake noise they could not duplicate while I was there. Tom, the service manager, made sure to go on a test drive with me before the paperwork was completed to ensure my concern was addressed and there was no other issues. Tom runs a great shop/team and they earned all five stars! More
by BBUTORAC
Other Employees Tagged: Mike Brandvold, Sean Bradford
March 17, 2025
I am sold on the mobile service. I look forward to my next purchase at Klaben Ford. If I was a salesman at Klaben I would definitely mention the mobile service. Awesome experience!! I look forward to my next purchase at Klaben Ford. If I was a salesman at Klaben I would definitely mention the mobile service. Awesome experience!! More
by duanemills50
Other Employees Tagged: Mike Brandvold, Mona Crooks
March 14, 2025
Was a great experience and all were very helpful and informative and professional. Klaben is the best Dealership in the area. informative and professional. Klaben is the best Dealership in the area. More
by hartongelectric
Other Employees Tagged: Mike Brandvold, Richard Klaben, Christine Klaben, Jennifer Bowen, Steve Perkins, Wayne Smith, David Klaben, Tyler Kline
March 10, 2025
Best sales and service experience I've ever had. Always aware of what I need in a car. Service keeps me informed of service requirements and handles them promptly. Always aware of what I need in a car. Service keeps me informed of service requirements and handles them promptly. More
by rbuchanan10
Other Employees Tagged: Chris Moldas
March 03, 2025
Great service as always they do it right and on time j y o y o y More
by gamcpat
Other Employees Tagged: Mike Brandvold, Brandon Bart, John Churpek
February 21, 2025
Mona Crooks is very professional, knowledgeable, and cares about her customers. She always lets me know what is going on when my vehicles are in for service. Mona is an asset to the company cares about her customers. She always lets me know what is going on when my vehicles are in for service. Mona is an asset to the company More
by Cd1500gl
Other Employees Tagged: Mona Crooks
January 31, 2025
Chris was more than professional and extremely helpful in every way truly the best experience iv ever had at a dealership thanks to the whole Klaben team every way truly the best experience iv ever had at a dealership thanks to the whole Klaben team More
by nategilbert
Other Employees Tagged: Chris Moldas, Richard Klaben, Louis Polos, Justin Fisher, Tim Sterling
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