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Tom Alcorn
Tom Alcorn
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
425 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
38 yrs, 7 mos
Industry Experience
38 yrs, 7 mos
Specialties & Trainings
Master Service Manager and Master Technician
425 Reviews
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425 Reviews of Tom Alcorn
January 08, 2026
Kim is always very thorough and thoughtful making sure to explain everything and recommend the needed services. explain everything and recommend the needed services. More
by jacobdejean
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram, Sean Bradford, Rob Simon, Brandon Bart, Gavin Fano, Anthony Thurman Jr
January 06, 2026
Prompt service. Top notch work. Easy and friendly to work with. Gave a honest time frame for completion Top notch work. Easy and friendly to work with. Gave a honest time frame for completion More
by MICHELBRINK
Verified CustomerOther Employees Tagged: Rob Simon, Steve Sigmund, Seth Fairchild
December 28, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 13 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 13 years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Sean Bradford, Steve Sigmund, Anthony Thurman Jr
December 24, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Sean Bradford, Steve Sigmund, Anthony Thurman Jr
December 22, 2025
I am a long-time customer by choice. Quality services are provided by a great staff. Joe takes great care with my service needs. Quality services are provided by a great staff. Joe takes great care with my service needs. More
by Paul 3
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Carl Bujorian
December 19, 2025
Have been a happy customer for many years. Mona in service has taken great care of me, my family, coworkers and friends for over a decade. My last experience was excellent as usual and what Mona in service has taken great care of me, my family, coworkers and friends for over a decade. My last experience was excellent as usual and what I’ve now come to expect. I’d also like to thank Tom A and Joe F in service as well for their assistance, professionalism and friendliness. Very pleased. Highly recommend. More
by Saxgod
Other Employees Tagged: Mona Crooks, Joe French
December 12, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Sean Bradford, Steve Sigmund
December 12, 2025
I have worked with Kim for years and she is a pleasure to work with. work with. More
by thall16
Other Employees Tagged: Kim Wolfram
November 18, 2025
Kim is always on task with a smile & a calm & assuring attitude toward any situation. My experience has always been a wonderful & she keeps me updated on things I need to get done. attitude toward any situation. My experience has always been a wonderful & she keeps me updated on things I need to get done. More
by Sandy
Other Employees Tagged: Kim Wolfram
November 13, 2025
Mona a fabulous person and professional, and very compassionate. She takes her work to the next level for certain, isnd is so dependable, kind, and really cares about the customer. I would recommend compassionate. She takes her work to the next level for certain, isnd is so dependable, kind, and really cares about the customer. I would recommend her without reservation. More
by KMARTI91
Other Employees Tagged: Mike Brandvold, Mona Crooks, Carl Bujorian, Sean Bradford, Brandon Bart, Ryan D'Achille, Dylan Becker, Seth Fairchild , John Churpek
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