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Tom Alcorn
Tom Alcorn
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
422 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
38 yrs, 6 mos
Industry Experience
38 yrs, 6 mos
Specialties & Trainings
Master Service Manager and Master Technician
422 Reviews
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422 Reviews of Tom Alcorn
December 24, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
by fairyrain826
Verified CustomerOther Employees Tagged: Mona Crooks, Joe French, Sean Bradford, Steve Sigmund, Anthony Thurman Jr
December 22, 2025
I am a long-time customer by choice. Quality services are provided by a great staff. Joe takes great care with my service needs. Quality services are provided by a great staff. Joe takes great care with my service needs. More
by Paul 3
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Carl Bujorian
December 19, 2025
Have been a happy customer for many years. Mona in service has taken great care of me, my family, coworkers and friends for over a decade. My last experience was excellent as usual and what Mona in service has taken great care of me, my family, coworkers and friends for over a decade. My last experience was excellent as usual and what I’ve now come to expect. I’d also like to thank Tom A and Joe F in service as well for their assistance, professionalism and friendliness. Very pleased. Highly recommend. More
by Saxgod
Other Employees Tagged: Mona Crooks, Joe French
December 12, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Sean Bradford, Steve Sigmund
December 12, 2025
I have worked with Kim for years and she is a pleasure to work with. work with. More
by thall16
Other Employees Tagged: Kim Wolfram
November 18, 2025
Kim is always on task with a smile & a calm & assuring attitude toward any situation. My experience has always been a wonderful & she keeps me updated on things I need to get done. attitude toward any situation. My experience has always been a wonderful & she keeps me updated on things I need to get done. More
by Sandy
Other Employees Tagged: Kim Wolfram
November 13, 2025
Mona a fabulous person and professional, and very compassionate. She takes her work to the next level for certain, isnd is so dependable, kind, and really cares about the customer. I would recommend compassionate. She takes her work to the next level for certain, isnd is so dependable, kind, and really cares about the customer. I would recommend her without reservation. More
by KMARTI91
Other Employees Tagged: Mike Brandvold, Mona Crooks, Carl Bujorian, Sean Bradford, Brandon Bart, Ryan D'Achille, Dylan Becker, Seth Fairchild, John Churpek
October 30, 2025
KLABEN is the only dealership that I will ever trust my car for service and repairs. car for service and repairs. More
by GERRY-SUSIE44221
Other Employees Tagged: Mona Crooks, Joe French
October 16, 2025
Kim has done an incredible job taking care of me in the service center. She was knowledgeable of the service I needed and worked in a timely manner. I have also worked with Joe for many years! He is tho service center. She was knowledgeable of the service I needed and worked in a timely manner. I have also worked with Joe for many years! He is thorough and respectful while informing me of my vehicles needs. More
by Heather4008
Other Employees Tagged: Joe French, Kim Wolfram, Richard Klaben, Christine Klaben
October 10, 2025
The Dealership is top notch wouldn’t go anywhere else . Mona is the best service advisor in the business. Mona is the best service advisor in the business. More
by tcasto9322
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Sean Bradford
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