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Tom Alcorn
Tom Alcorn
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
427 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
38 yrs, 8 mos
Industry Experience
38 yrs, 8 mos
Specialties & Trainings
Master Service Manager and Master Technician
427 Reviews
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427 Reviews of Tom Alcorn
February 03, 2026
HELLO MONA C IS GREAT ALONG WITH TOM ALCORN AND DAKATO, THEY MAKE A GREAT TEAM AND ARE HELPFUL! THEY MAKE A GREAT TEAM AND ARE HELPFUL! More
by redfielj
Verified CustomerOther Employees Tagged: Mona Crooks
January 29, 2026
It was a good experience for the work done on the mustang. the video was worth it. mustang. the video was worth it. More
by nichols_thomas
Other Employees Tagged: Mike Brandvold, Mona Crooks, Carl Bujorian, Sean Bradford, Brandon Bart, Ryan D'Achille, Dylan Becker
January 26, 2026
Very professional and nice folks i was greeted great and well taken care of at my first visit well taken care of at my first visit More
by mike
Other Employees Tagged: Mona Crooks, Gavin Fano, Alisea Kight, Seth Fairchild
January 24, 2026
VERY pleased with Klaben's Mobile service. Dakota arrived on schedule, professionally performed the work and was friendly. Christine and Kim did an excellent job getting the maintenance work Dakota arrived on schedule, professionally performed the work and was friendly. Christine and Kim did an excellent job getting the maintenance work setup. THX! More
by m4zs
Other Employees Tagged: Chris Moldas, Kim Wolfram, Christine Klaben , Dakota (Mobil Serice Unit Technician)
January 14, 2026
AWESOME CUSTOMER SERVICE, GREAT STAFF & LEADERSHIP TOTALLY CUSTOMER CENTRIC CAN’T SAY ENOUGH ABOUT THE FRIENDLINESS OF ALL CONTACTS AND THE GREAT LEVEL OF MEETING THE CUSTOMER NEEDS LEADERSHIP TOTALLY CUSTOMER CENTRIC CAN’T SAY ENOUGH ABOUT THE FRIENDLINESS OF ALL CONTACTS AND THE GREAT LEVEL OF MEETING THE CUSTOMER NEEDS More
by DWURDACK
Other Employees Tagged: Michael Van Hoose, Brandon Bart, Anthony Thurman Jr
January 08, 2026
Kim is always very thorough and thoughtful making sure to explain everything and recommend the needed services. explain everything and recommend the needed services. More
by jacobdejean
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram, Sean Bradford, Rob Simon, Brandon Bart, Gavin Fano, Anthony Thurman Jr
January 06, 2026
Prompt service. Top notch work. Easy and friendly to work with. Gave a honest time frame for completion Top notch work. Easy and friendly to work with. Gave a honest time frame for completion More
by MICHELBRINK
Other Employees Tagged: Rob Simon, Steve Sigmund, Seth Fairchild
December 28, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 13 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 13 years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Sean Bradford, Steve Sigmund, Anthony Thurman Jr
December 22, 2025
I am a long-time customer by choice. Quality services are provided by a great staff. Joe takes great care with my service needs. Quality services are provided by a great staff. Joe takes great care with my service needs. More
by Paul 3
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Carl Bujorian
December 19, 2025
Have been a happy customer for many years. Mona in service has taken great care of me, my family, coworkers and friends for over a decade. My last experience was excellent as usual and what Mona in service has taken great care of me, my family, coworkers and friends for over a decade. My last experience was excellent as usual and what I’ve now come to expect. I’d also like to thank Tom A and Joe F in service as well for their assistance, professionalism and friendliness. Very pleased. Highly recommend. More
by Saxgod
Other Employees Tagged: Mona Crooks, Joe French
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