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Tom Alcorn
Tom Alcorn
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
416 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
38 yrs, 4 mos
Industry Experience
38 yrs, 4 mos
Specialties & Trainings
Master Service Manager and Master Technician
416 Reviews
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416 Reviews of Tom Alcorn
October 16, 2025
Kim has done an incredible job taking care of me in the service center. She was knowledgeable of the service I needed and worked in a timely manner. I have also worked with Joe for many years! He is tho service center. She was knowledgeable of the service I needed and worked in a timely manner. I have also worked with Joe for many years! He is thorough and respectful while informing me of my vehicles needs. More
by Heather4008
Other Employees Tagged: Joe French, Kim Wolfram, Richard Klaben, Christine Klaben
October 10, 2025
Klaben Ford is top notch, wouldn’t go anywhere else. Mona is an elite service advisor, best in the business. Mona is an elite service advisor, best in the business. More
by tcasto9322
Verified CustomerOther Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Sean Bradford, Rob Simon
October 10, 2025
The Dealership is top notch wouldn’t go anywhere else . Mona is the best service advisor in the business. Mona is the best service advisor in the business. More
by tcasto9322
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Sean Bradford
October 08, 2025
I did this survey twice already in the last five days thank you very much thank you very much More
by mhoffa984
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Michael Van Hoose, Rob Simon, Steve Sigmund, Jeremy Webster, Brandon Bart, Anthony Thurman Jr
October 06, 2025
Friendly ,convenient ,affordable and quick scheduling, knowledgeable staff and friendly environment with accommodations for customers knowledgeable staff and friendly environment with accommodations for customers More
by mhoffa984
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Michael Van Hoose, Rob Simon, Jeremy Webster, Brandon Bart, Dylan Becker, Anthony Thurman Jr , Jennifer Switzer
October 01, 2025
Rob and Tom in service are outstanding! Bought a certified used Lightning in Columbus back in August. It was sold with 3 major issues. Dan (tech) worked diligently over 7 weeks with For Bought a certified used Lightning in Columbus back in August. It was sold with 3 major issues. Dan (tech) worked diligently over 7 weeks with Ford Engineers to finally piece my truck back together and have it in safe working order as it should have been. Everything was under warranty, a learning opportunity for all. I also had great experiences with my previous F150 when it needed service. Great communication, good prices, considerate care. Talk to Klaben if you're looking for a new or used vehicle, or need dealership service you can trust! More
by hexe.13
Other Employees Tagged: Rob Simon
September 19, 2025
It is an absolute pleasure to recommend the Klaben Ford Dealership! Our family has bought or leased cars from Klaben Ford for over 28 years. The formula is simple, tremendous leadership, a people first Dealership! Our family has bought or leased cars from Klaben Ford for over 28 years. The formula is simple, tremendous leadership, a people first mentality, top quality products and related services. Recent kudos to Rich, Roscoe, David and Jenn for another round of trucks and cars for our family. The Trom Family More
by Trom
Other Employees Tagged: Roscoe Woodberry, Mike Brandvold, Richard Klaben, Christine Klaben, Jennifer Bowen, David Mitchell
September 13, 2025
Those dealership has a large inventory and they are always willing to make sure you are matched with the perfect vehicle fit. I’ve always been happy with my purchase. always willing to make sure you are matched with the perfect vehicle fit. I’ve always been happy with my purchase. More
by SMDARROW
Other Employees Tagged: Joe French, Kim Wolfram
August 21, 2025
Though & great service every time I’m there. Always on top of what I need replaced or looked at. Always on top of what I need replaced or looked at. More
by Sandy
Other Employees Tagged: Kim Wolfram
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