Tom Alcorn
Tom Alcorn at Klaben Ford Lincoln

Tom Alcorn

Service Manager / Safety Coordinator

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
4.9
397 Reviews

36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.

Dealership Experience

37 yrs, 11 mos

Industry Experience

37 yrs, 11 mos

Specialties & Trainings

Master Service Manager and Master Technician

4.9

397 Reviews

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397 Reviews of Tom Alcorn

May 22, 2025

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I have been a Klaben Ford customer for over 35 years and continue to be impressed with the superb caring for customers and friendly professional staff. I am also amazed that Richard Klaben greeted me by my More

by MKGWEN
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Recommend Dealer
Yes

May 13, 2025

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Everyone is straight up Nothing hidden Oil IS. changed and tires actually ARE rotated ( unlike other places) Prices right now, work done in a timely manner More

by bubbadan4643
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Recommend Dealer
Yes

May 12, 2025

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I was told back in January that my water pump was going to need replaced sooner than later. When I had my car in on Monday, they told me it was starting to leak. I approved the work, and they wasted no tim More

by fairyrain826
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Recommend Dealer
Yes

April 19, 2025

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I’ve been buying new vehicles every 4 to 5 years since 1983. They provide OUTSTANDING customer service and consistently gone above and beyond my expectations. More

by Stephtodd
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Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben, Derek Tenney, Justin Fisher , Rocko is Irreplaceable.

April 13, 2025

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Amazing job by Tyler He made this experience very easy and he had everything ready for me More

by Thomasahenderson0416
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Recommend Dealer
Yes

April 11, 2025

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Working with Tom their service manager, great experience. Outstanding customer service and knowledge base. Mike was also outstanding. Work in Cleveland in healthcare everyday and they helped make things happ More

by Derek Meyer
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Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold

March 17, 2025

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Great service department. My advisor, Mike, was with another guest and Sean stepped right in to get me started. Mike came back and finished the check in process throughly and More

by BBUTORAC
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Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Sean Bradford

March 17, 2025

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I am sold on the mobile service. I look forward to my next purchase at Klaben Ford. If I was a salesman at Klaben I would definitely mention the mobile service. Awesome experience!! More

by duanemills50
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Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Mona Crooks

March 14, 2025

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Was a great experience and all were very helpful and informative and professional. Klaben is the best Dealership in the area. More

by hartongelectric
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Recommend Dealer
Yes

March 10, 2025

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Best sales and service experience I've ever had. Always aware of what I need in a car. Service keeps me informed of service requirements and handles them promptly. More

by rbuchanan10
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Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas

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