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Tom Alcorn
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Tom Alcorn | Page 5
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
365 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
37 yrs
Industry Experience
37 yrs
Specialties & Trainings
Master Service Manager and Master Technician
365 Reviews
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365 Reviews of Tom Alcorn
August 27, 2023
Klaben Ford Lincoln goes above and beyond what any other service department would do. I have used this service department for my multiple vehicles over many years. Tom Alcorn and Sean Bradford no matter wha service department would do. I have used this service department for my multiple vehicles over many years. Tom Alcorn and Sean Bradford no matter what is happening with my cars have always taken excellent care of them. They are like a part of my family. More
by Jhaas859
Other Employees Tagged: Mona Crooks, Joe French, Sean Bradford , David Klaben
Helpful 
August 14, 2023
I’ve been doing business with Klaben for many years without issue. They are always responsive to my needs. without issue. They are always responsive to my needs. More
by luckyshot41
Verified CustomerOther Employees Tagged: Mona Crooks, Joe French, Artie Gissinger, Richard Klaben, Wayne Smith
July 31, 2023
Klaben Ford is top notch! Everyone l have come in contact with has been very helpful and a pleasure to deal with! I would recommend Klaben to anyone. Everyone l have come in contact with has been very helpful and a pleasure to deal with! I would recommend Klaben to anyone. More
by Sherri S.
Other Employees Tagged: Mike Brandvold, Mona Crooks, Kim Wolfram, Tyler Schultz, Angela Mazzagatti, Craig Hutchinson
July 16, 2023
The Klaben team is very fair and puts their customers #1. They go out their way to support everyone who steps through their doors. Very lucky to have such a great dealership in the area They go out their way to support everyone who steps through their doors. Very lucky to have such a great dealership in the area More
by robert.k.simpsoniii
Other Employees Tagged: Tim Sterling, Jennifer Bowen, Tyler Schultz , Steve Opalko, Stewart Wincek
July 11, 2023
Klaben service department is the best I’ve ever experienced. They rival Toyota! Tom and Tyler’s professionalism has been outstanding. They went above and beyond to help me and they continue to do s experienced. They rival Toyota! Tom and Tyler’s professionalism has been outstanding. They went above and beyond to help me and they continue to do so. I can’t say enough nice things about them or their service department. Everyone has been outstanding. More
by GSXR6003
Other Employees Tagged: Joe French, Kim Wolfram, Christine Klaben, Jennifer Bowen, Tyler Schultz, Jeremy Webster, Angela Mazzagatti, Shelby Wiley , Tyler in sales
June 21, 2023
Awesome suggestion to use the Mobile Service! Great customer service all the way from scheduling to follow up. Great job & thanks for offering a much needed service for us busy folks. I definite Great customer service all the way from scheduling to follow up. Great job & thanks for offering a much needed service for us busy folks. I definitely recommend using the Mobile Service. Thanks Tom, Mario, Jessica & Dylan - couldn't ask for a better team! More
by Sandy
Other Employees Tagged: Jessica Meacham, Dylan Becker , Mario Palomba
May 08, 2023
Very pleased with my experience! I have been a fan and satisfied customer of Klaben for the past 10 years. I have recommended Klaben to my family, friends, coworkers who have all b I have been a fan and satisfied customer of Klaben for the past 10 years. I have recommended Klaben to my family, friends, coworkers who have all been extremely happy with their experiences so much so that they are now loyal customers who recommend their family, friends and coworkers!! David K set up this appointment which couldn’t have gone better. Michael, the service tech, was wonderful. He was prompt, efficient, friendly, knowledgeable and professional. I highly recommend Klaben!! More
by Saxgod
Other Employees Tagged: Mona Crooks, Joe French, Artie Gissinger, Richard Klaben, Christine Klaben, Jennifer Bowen, David Klaben, Scott Burghardt , Mario Palomba
May 02, 2023
Very nice and friendly staff. They always explain all the details of the service. I enjoy coming there. They always explain all the details of the service. I enjoy coming there. More
by Todd
Other Employees Tagged: Joe French
May 01, 2023
klaben‘s service department staff are wonderful and very courteous and very knowledgeable about any questions ask regarding your vehicle courteous and very knowledgeable about any questions ask regarding your vehicle More
by mcyphert
Other Employees Tagged: Mike Brandvold, Joe French , Mario Palomba
April 27, 2023
Great dealership they always do their best to make their customers happy. I will continue to buy vehicles there. customers happy. I will continue to buy vehicles there. More
by BOBBS34
Other Employees Tagged: Tyler Schultz, David Klaben
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