Tom Trout | Page 5

Great dealership, clean,fresh and very friendly,brought my truck in for a breakdown,Eddie with the service department very thorough explaining the problem, also I must talk about Shane that young man is a my truck in for a breakdown,Eddie with the service department very thorough explaining the problem, also I must talk about Shane that young man is a awesome man, help with our wait and helping get a courtesy car. Thanks to all. More

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Service is always good. The wait time sometimes is long…but I do understand that help is sometimes not available due to the Covid situation. We are happy with the dealership !! We have been Toyota cus long…but I do understand that help is sometimes not available due to the Covid situation. We are happy with the dealership !! We have been Toyota customers for quite a while now. More

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It took 2 hrs to get my oil change A tries rotation costs more money costs more money More

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I've been purchasing Toyota's from them since 2006. Gregg Bain always goes out of his way to get what we want and the best deal. I would never go anywhere else! Gregg Bain always goes out of his way to get what we want and the best deal. I would never go anywhere else! More

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I like the fact that I can rely on a team of professionals, each time I bring my vehicle in for service. professionals, each time I bring my vehicle in for service. More

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Very nice experience and would define recommend dealership to others!! Really appreciated our salesman Demitrius... he made our whole experience very enjoyable!Highly recommend him to everyone!! dealership to others!! Really appreciated our salesman Demitrius... he made our whole experience very enjoyable!Highly recommend him to everyone!! More

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This has truly been the best experience of my life. Ive made the mistake of avoiding dealerships for years. Big mistake! I wanna thanks Tim Harris and Justice Goodner. Your professionalism and fantastic cu made the mistake of avoiding dealerships for years. Big mistake! I wanna thanks Tim Harris and Justice Goodner. Your professionalism and fantastic customer service was some the best ive ever experienced! You even made sure my kids were taken care of and felt welcome. I will be doing buisness and with Toyota of Cleveland for a long time. Thank you for the amazing experience. More

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Toyota of Cleveland is "The Best"!! Everyone at this dealership is friendly and will go above and beyond to help you in the process of purchasing a new or used car. I've been trading and buying cars at dealership is friendly and will go above and beyond to help you in the process of purchasing a new or used car. I've been trading and buying cars at Toyota of Cleveland for years and my experience is always "Over the Top"!! Shout out to my great salesman, Greg Bain, and Finance Director Tyler Ratledge who always take good care of me during the purchase as well as following up to assure me that the Toyota Team is always there to help me even after the purchase. Alfred in the Finance Dept. was friendly and Quick to finalize the process. The Service Department experience is always a great experience as well!! I rate this Dealership and my experience there as a 10+!! More

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Fast and exceptional service matched only by the wonderful people. Tom Trout is the best. Toyota of Cleveland stands behind their vehicles and goes above and beyond in their service. wonderful people. Tom Trout is the best. Toyota of Cleveland stands behind their vehicles and goes above and beyond in their service. More

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Greg Bain is ALWAYS the most helpful sales agent ever! I come back to Toyota because of him! This will be my 4th vehicle from Toyota of Cleveland. come back to Toyota because of him! This will be my 4th vehicle from Toyota of Cleveland. More

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